MOPAC (including the VRU): MOPAC Children and Young People Victim Service

UK-London: Health and social work services.
Section I: Contracting Authority
      I.1) Name and addresses
             Mayors Office for Policing and Crime
             169 Union Street, Southwark, London, SE1 0LL, United Kingdom
             Tel. +44 7563375589, Email: CYPvictims@mopac.london.gov.uk
             Main Address: https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac
             NUTS Code: UKI
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: www.delta-esourcing.com
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            General public services

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: MOPAC Children and Young People Victim Service       
      Reference Number: MOPAC 969
      II.1.2) Main CPV Code:
      85000000 - Health and social work services.
      DA34-3 - Guidance
      DA30-1 - Counselling
      DA33-0 - Rehabilitation
      DA28-5 - Social service
      DA03-0 - Public

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: The procurement of a specialist support service for child and young victims of crime.       
      II.1.5) Estimated total value:
      Value excluding VAT: 7,150,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      Not Provided       
      II.2.3) Place of performance:
      UKI LONDON
      
      II.2.4) Description of procurement: Since 2019, MOPAC has commissioned the Children & Young People's Victim and Witness Service (CYP Service) that provides specialist support for child and young victims and witnesses of crime to cope and recover from their experiences. The current CYP Service grant comes to an end on 30th September 2024. MOPAC's intentions for commissioning a service to replace the existing provision is set out below.

The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on:

Improving the service and support that victims receive from the Metropolitan Police Service (MPS), support services and the Criminal Justice System, including in online interaction;

Victims receiving a better criminal justice response and outcome;

Reducing the number of repeat victims of domestic abuse, sexual violence and stalking.

To deliver on its ambition, MOPAC wants to work with providers as part of an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support London's diverse victim communities.

The services will be expected to deliver an agreed set of outcomes for London's victims and share knowledge, skills and capabilities with the support of digital innovation to support its continuous development and efficiency.

MOPAC and partners within the Ecosystem will work closely with the MPS to align with and contribute to the future ambitions of the Victim Care Hub, to ensure that victims' rights are always upheld as per the Victims Code of Practice.

MOPAC will oversee and facilitate the Ecosystem, creating the space for collaboration and driving systems change on its behalf. MOPAC will support the Ecosystem to develop throughout the life of the contract and adapt to social, political and legislative changes.

As part of this Ecosystem, MOPAC will be looking to commission four services. These will include the following services which will be commissioned through separate tenders:

Central referral mechanism and support service for adult victims

Specialist service for victims of domestic abuse

Specialist service for young victims

Specialist restorative justice services

A series of tenders for these services commenced from October 2023, the first was for the central referral mechanism and support service for adult victims; the second for a specialist service for victims of domestic abuse; and then the specialist service for young victims, which is the purpose of this prior information notice.

This contract will be for an initial period of 3 years and 10 months (4 months mobilisation and 3.5 years' service delivery), with an option to extend for up to a further 24 months (2 years).

The indicative value of this service is £7,150,000 over the full 5.5 year term.

In the initial years of the contract, at a minimum, the support provider for child and young victims will be expected to deliver the following:

Processing and supporting referrals from the Police via the Central Referral Mechanism which works on behalf of the Ecosystem of services

Assessment of child and young victims of crime

Provide a range of trauma-informed practical and emotional support services for child and young victims of crime to achieve the desired outcomes of the Ecosystem

Commitment to working with partners across the Ecosystem to develop innovative tools and digital capabilities to improve support for all victims of crime

Ability to respond and adapt to changing requirements from within the Ecosystem and from external forces including need and demand for services, adopting innovative practices, and changes to the criminal justice system.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 7,150,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 66       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: 2023/S 000 - 037678       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 12/04/2024 Time: 15:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 6
      
      IV.2.7) Conditions for opening of tenders:
         Date: 12/04/2024
         Time: 15:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted Yes       
   Electronic payment will be used Yes       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./E894QAZ9T2

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/E894QAZ9T2
   VI.4) Procedures for review
   VI.4.1) Review body:
             Mayors Office for Policing and Crime
       169 Union Street, Southwark, London, SE1 0LL, United Kingdom
       Tel. +44 7563375589, Email: CYPvictims@mopac.london.gov.uk
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 06/03/2024

Annex A