Imperial War Museums is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | GB-London: Provision of Digital Analytics Support for Imperial War Museums |
| Notice type: | Competitive Contract Notice |
| Authority: | Imperial War Museums |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | Imperial War Museums are looking for a company to provide digital analytics support to the Digital Transformation Team. We are keen to make sure our work is data-informed, we want our colleagues to embrace analytics and insight when making business decisions. Currently, a lot of our customer data is in different repositories (more than one CRM, ticketing systems etc) and we recognise a need to consolidate it to get more valuable insight. Our in-house Digital Analyst is currently working on bringing the data together in Power BI for better reporting purposes, and we are also working with an agency to build a data warehouse for this customer and transactional data. Some support for this may be required. We use Google Analytics and have just moved to GA4. Some GA4 training has been undertaken, but there will be scope in this support to do further analytics training, e.g., for new staff. We are also working with another support agency to create a data lake for our financial data (to improve IWM’s finance reporting). We use Power BI as a reporting tool. All of the agencies currently providing support to IWM will need to foster good working relationships and make sure solutions are compatible. This contract will cover the appointment of an experienced and professional company to undertake Digital Analytics Support. The contract is for three years. We anticipate that there will be up to 80 hours of work per quarter. This contract work includes, but is not limited to: •supporting GA4 for IWM’s websites •helping produce reports for Senior managers/boards •Google Tag Manager implementation and support •support and auditing for website cookies (we would like to do an annual audit) •social media and paid ads analytics support •data visualisation using Power BI, Data Studio and Tableau •helping set metrics •collaborating with other agencies, where appropriate •supporting the learning of the Digital Analyst •occasional training for IWM staff |
| Published: | 14/08/2023 16:23 |
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1. Title: GB-London: Provision of Digital Analytics Support for Imperial War Museums
2. Awarding Authority:
Imperial War Museums
IWM London, Lambeth Road, London, SE1 6HZ, United Kingdom
Tel. 02074165000, Email: erowberry@iwm.org.uk, URL: www.iwm.org.uk
Attn: Procurement & Resources Officer
3. Contract Type: Services
Sub Type: Computer and related services.
4. Description: Software programming and consultancy services. Analytical, scientific, mathematical or forecasting software development services. Analytical or scientific software package. Imperial War Museums are looking for a company to provide digital analytics support to the Digital Transformation Team. We are keen to make sure our work is data-informed, we want our colleagues to embrace analytics and insight when making business decisions.
Currently, a lot of our customer data is in different repositories (more than one CRM, ticketing systems etc) and we recognise a need to consolidate it to get more valuable insight. Our in-house Digital Analyst is currently working on bringing the data together in Power BI for better reporting purposes, and we are also working with an agency to build a data warehouse for this customer and transactional data. Some support for this may be required.
We use Google Analytics and have just moved to GA4. Some GA4 training has been undertaken, but there will be scope in this support to do further analytics training, e.g., for new staff.
We are also working with another support agency to create a data lake for our financial data (to improve IWM’s finance reporting). We use Power BI as a reporting tool. All of the agencies currently providing support to IWM will need to foster good working relationships and make sure solutions are compatible.
This contract will cover the appointment of an experienced and professional company to undertake Digital Analytics Support. The contract is for three years. We anticipate that there will be up to 80 hours of work per quarter.
This contract work includes, but is not limited to:
•supporting GA4 for IWM’s websites
•helping produce reports for Senior managers/boards
•Google Tag Manager implementation and support
•support and auditing for website cookies (we would like to do an annual audit)
•social media and paid ads analytics support
•data visualisation using Power BI, Data Studio and Tableau
•helping set metrics
•collaborating with other agencies, where appropriate
•supporting the learning of the Digital Analyst
•occasional training for IWM staff
5. CPV Codes:
72200000 - Software programming and consultancy services.
72212460 - Analytical, scientific, mathematical or forecasting software development services.
48461000 - Analytical or scientific software package.
6. NUTS Codes :
UKJ - SOUTH EAST (ENGLAND)
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: SOUTH EAST (ENGLAND),
8. Reference Attributed by the Awarding Authority: DE3129
9. Estimated Value of Requirement: Category I: 50K to 100K
Currency: GBP
10. Deadline for Expression of Interest: 15/08/2023 12:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-London:-Provision-of-Digital-Analytics-Support-for-Imperial-War-Museums/4U4VKZDG8N
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/4U4VKZDG8N
TKR-2023814-PRO-23643906
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 16/10/2023
Period of Work End date: 15/09/2026
Is this a Framework Agreement?: no