Royal Botanic Gardens: RBGKEW1121 Extended Magento Implementation, hosting and support

Royal Botanic Gardens is using Delta eSourcing to run this tender exercise

Notice Summary

Title:	RBGKEW1121 Extended Magento Implementation, hosting and support
Notice type:	Contract Notice
Authority:	Royal Botanic Gardens
Nature of contract:	Services
Procedure:	Open
Short Description:	Royal Botanic Gardens, Kew (‘RBG Kew') requires a supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.
Published:	03/01/2023 14:13

Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-Richmond, Kew: Information technology services.
Section I: Contracting Authority
      I.1) Name and addresses
             Royal Botanic Gardens, Kew
             Richmond, Kew, Richmond, Kew, TW9 3AE, United Kingdom
             Tel. +44 2083325655, Email: procurement@kew.org
             Main Address: http://kew.org
             NUTS Code: UKI3
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Richmond%2C-Kew:-Information-technology-services./HVB74X4U5M
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/ to the abovementioned address
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            General public services

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: RBGKEW1121 Extended Magento Implementation, hosting and support
      Reference Number: RBGKEW1121
      II.1.2) Main CPV Code:
      72222300 - Information technology services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Royal Botanic Gardens, Kew (‘RBG Kew') requires a supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.
      II.1.5) Estimated total value:
      Value excluding VAT: 1.4
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No

II.2) Description

      II.2.2) Additional CPV codes:
      Not Provided
      II.2.3) Place of performance:
      UKI3 Inner London – West

      II.2.4) Description of procurement: Royal Botanic Gardens, Kew (‘RBG Kew') requires supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents
      II.2.6) Estimated value:
      Value excluding VAT: Not provided
      Currency: Not provided
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 36
      This contract is subject to renewal: Yes
      Description of renewals: 3 year contract , with the potential to extend annually thereafter for up to 4 years

      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No
      Identification of the project: Not provided
      II.2.14) Additional information: Not provided

Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:
      Not Provided
      III.1.2) Economic and financial standing
      List and brief description of selection criteria:
      Not Provided
      Minimum level(s) of standards possibly required (if applicable) :
      Not Provided
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:
      Not Provided
      Minimum level(s) of standards possibly required (if applicable) :
      Not Provided
      III.1.5) Information about reserved contracts (if applicable)
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No
      The execution of the contract is restricted to the framework of sheltered employment programmes: No

   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession
      Reference to the relevant law, regulation or administrative provision:
      Not Provided
      III.2.2) Contract performance conditions
      Not Provided
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open

   IV.1.3) Information about a framework agreement or a dynamic purchasing system
         The procurement involves the establishment of a framework agreement - NO
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided


   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: 2022/S 1 - 1
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 03/02/2023

      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided
      IV.2.7) Conditions for opening of tenders:
         Date: 03/02/2023
         Time: 11:00


Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: Yes
   Estimated timing for further notices to be published: 6 years
   VI.2) Information about electronic workflows
   Electronic ordering will be used No
   Electronic invoicing will be accepted No
   Electronic payment will be used No
   VI.3) Additional Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Richmond%2C-Kew:-Information-technology-services./HVB74X4U5M

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/HVB74X4U5M
   VI.4) Procedures for review
   VI.4.1) Review body:
             TBC
       Richmond, Kew, TW9 3AE, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:
    Not Provided
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 03/01/2023

Annex A

View any Notice Addenda

RBGKEW1121 Extended Magento Implementation, hosting and support

UK-Richmond, Kew: Information technology services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       Royal Botanic Gardens, Kew
       Richmond, Kew, Richmond, Kew, TW9 3AE, United Kingdom
       Tel. +44 2083325655, Email: procurement@kew.org
       Main Address: http://kew.org
       NUTS Code: UKI3

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement

   II.1.1) Title: RBGKEW1121 Extended Magento Implementation, hosting and support      Reference number: RBGKEW1121
   II.1.2) Main CPV code:
      72222300 - Information technology services.

   II.1.3) Type of contract: SERVICES
   II.1.4) Short Description: Royal Botanic Gardens, Kew (‘RBG Kew') requires a supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 06/01/2023

VI.6) Original notice reference:

   Notice Reference:    2023 - 555140
   Notice number in OJ S:    2023/S 1 - 1
   Date of dispatch of the original notice: 03/01/2023

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority

      VII.1.2) Text to be corrected in original notice No: 1

         Section Number: II.1.7
         Lot No: Not provided
         Place of text to be modified: II.1.7 Object
         Instead of: 1.4
         Read: 1,400,000


VII.2) Other additional information: Contract value corrected
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Richmond%2C-Kew:-Information-technology-services./HVB74X4U5M

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/HVB74X4U5M

RBGKEW1121 Extended Magento Implementation, hosting and support

UK-Richmond, Kew: Information technology services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       Royal Botanic Gardens, Kew
       Richmond, Kew, Richmond, Kew, TW9 3AE, United Kingdom
       Tel. +44 2083325655, Email: procurement@kew.org
       Main Address: http://kew.org
       NUTS Code: UKI3

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement

   II.1.1) Title: RBGKEW1121 Extended Magento Implementation, hosting and support      Reference number: RBGKEW1121
   II.1.2) Main CPV code:
      72222300 - Information technology services.

   II.1.3) Type of contract: SERVICES
   II.1.4) Short Description: Royal Botanic Gardens, Kew (‘RBG Kew') requires a supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 30/01/2023

VI.6) Original notice reference:

   Notice Reference:    2023 - 000084
   Notice number in OJ S:    2023/S 000 - 000084
   Date of dispatch of the original notice: 03/01/2023

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority

      VII.1.2) Text to be corrected in original notice No: 1

         Section Number: IV.2)
         Place of text to be modified: IV.2.2) Time limit for receipt of tenders or requests to participate
         Instead of:
         Date: 03/02/2023
         Local Time: 11:00
         Read:
         Date: 17/02/2023
         Local Time: 11:00

VII.2) Other additional information: Contract value is £1,400,000 not £1.4 Tender submission deadline has been extended to 17/02/23.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Richmond%2C-Kew:-Information-technology-services./HVB74X4U5M

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/HVB74X4U5M

View Award Notice

UK-Richmond, Kew: Information technology services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Royal Botanic Gardens, Kew
       Richmond, Kew, Richmond, Kew, TW9 3AE, United Kingdom
       Tel. +44 2083325655, Email: procurement@kew.org
       Main Address: http://kew.org
       NUTS Code: UKI3

   I.2) Joint procurement:
      The contract involves joint procurement: No
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Environment

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: RBGKEW1121 Extended Magento Implementation, hosting and support
      Reference number: RBGKEW1121

      II.1.2) Main CPV code:
         72222300 - Information technology services.

      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Royal Botanic Gardens, Kew (‘RBG Kew') requires a supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.

      II.1.6) Information about lots
         This contract is divided into lots: No

      II.1.7) Total value of the procurement (excluding VAT)
          Value: 1,202,755

         Currency:GBP

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKI3 - Inner London – West

      Main site or place of performance:
      Inner London – West


      II.2.4) Description of the procurement: Royal Botanic Gardens, Kew (‘RBG Kew') requires supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.

      II.2.5) Award criteria:
      Quality criterion - Name: Technical / Weighting: 4605
      Quality criterion - Name: Presentation and Demo / Weighting: 1151
      Quality criterion - Name: References / Weighting: 384

      Cost criterion - Name: Commercial / Weighting: 3070


      II.2.11) Information about options
         Options: No


      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No


      II.2.14) Additional information: Not Provided

Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open

   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No


   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2023/S 000-000084



   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided
   Lot Number: Not Provided
   Title: Not Provided

   A contract/lot is awarded: Yes

   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 05/05/2023

      V.2.2) Information about tenders
         Number of tenders received: 8
         Number of tenders received from SMEs: Not Provided
         Number of tenders received from tenderers from other EU Member States: Not Provided
         Number of tenders received from tenderers from non-EU Member States: Not Provided
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No

         Contractor (No.1)
             Williams Commerce, 07051709
             Creative Mill, 64 Mansfield St,, Leicester, LE1 3DL, United Kingdom
             NUTS Code: UKI
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided
         Total value of the contract/lot: 1,202,755
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No

Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=798866812

   VI.4) Procedures for review

      VI.4.1) Review body
          Head of Procurement & Contract Management, Royal Botanic Gardens, Kew
          Richmond, Kew, TW9 3AE, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 01/08/2023