Govia Thameslink Railway Limited (GTR): The Provision of On Line Ticketing (WebTis) and associated Apps

UK-London: Point of sale (POS) software package.
Preliminary Questions
   This notice is for Periodic indicative notice: No
   This notice is for Qualification system: No
   This notice is for Contract notice: Yes
   This notice is for Contract award notice: No
         
Section I: Contracting Authority

I.1) Name and addresses:
       Govia Thameslink Railway Limited, 07934306
       Govia Thameslink Railway Limited, 24 Monument Street, London, EC3R 8AJ, United Kingdom
       Tel. +44 000000000, Email: ruth.couper@gtrailway.com
       Contact: Ruth Couper
       Main Address: www.gtrailway.com
       NUTS Code: UKJ
      Specifications and additional documents: As Above       
I.2) Joint procurement:
   The contract involves joint procurement: No.
   The contract is awarded by a central purchasing body: No .
I.3) Communication       
   The procurement documents are available for unrestricted and full direct access, free of charge, at:              
         https://www.bipsolutions.com
   Further information can be obtained from: the above mentioned address    
   Tenders or requests to participate must be sent: electronically via -- https://www.delta-esourcing.com       
      to the abovementioned address
I.6) Main activity:    
   Railway services

Section II: Object

II.1) Scope of the procurement
   II.1.1) Title: The Provision of On Line Ticketing (WebTis) and associated Apps          
         Reference number: GTR 0552          
   II.1.2) Common Procurement Vocabulary:       
      48110000 - Point of sale (POS) software package.
   II.1.3) Type of contract: SERVICE
   II.1.4) Short description:
   This tender comprises of two (2) Lots. LOT 1 - A Web Ticketing "WebTIS" (desktop, mobile web & app) solution aligned to current and future customer retail behaviour A front-end customer app Functionality to deliver new ticketing products to the Customer Capability to retail the latest digital barcode rail tickets. A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so). An accessibility compliant product suite to rail industry standards Full accreditation and compliance with UK Rail Retailing Standards (where applicable) Integration with a PAYG Solution (LOT 2). LOT 2 - Pay As You Go Solution that will integrate with a WebTIS solution (LOT 1) Multi Token Functionality Ability to be fulfilled by mobile App          
   II.1.5) Estimated total value:          
      Value excluding VAT (give figures only) : 8,104,276 - Currency : GBP
   II.1.6) Information about lots:
      This contract is divided into lots: Yes                
      If yes, tenders should be submitted for: All lots          
      Maximum number of lots that may be awarded to one tenderer: 2       
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Not Provided

   II.2) Lot Description - 1    
   II.2.1) Title: The Provision of a Web Ticketing "WebTIS" (desktop, mobile web & app) solution aligned to current and future customer retail behaviour
         Lot Number: 1          
   II.2.2) Additional CPV code(s):       
      48110000 - Point of sale (POS) software package.       
   II.2.3) Place of performance:       
      Region Codes:               
         UKJ - SOUTH EAST (ENGLAND)
   II.2.4) Description of the procurement:       
      A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour • A front-end customer app • Functionality to deliver new ticketing products to the Customer • Capability to retail the latest digital barcode rail tickets • A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so) • An accessibility compliant product suite to rail industry standards • Full accreditation and compliance with UK Rail Retailing Standards (where applicable) •Integration with a PAYG Solution (LOT 2)    
   II.2.6) Estimate value
      Value excluding VAT (give figures only) : 7,362,212 - currency : GBP        
   II.2.7) Duration of the contract, framework agreement                    
      Duration in months - 36    
   II.2.13) Information about European Union funds
      The procurement is related to a project and/or programme financed by European Union funds : NO           
   II.2.14) Additional information       
      Not Provided

   II.2) Lot Description - 2    
   II.2.1) Title: The Provision of a PAYG (Pay As You Go) Solution
         Lot Number: 2          
   II.2.2) Additional CPV code(s):       
      48444100 - Billing system.       
   II.2.3) Place of performance:       
      Region Codes:               
         UKJ - SOUTH EAST (ENGLAND)
   II.2.4) Description of the procurement:       
      Provision of a PAYG (Pay As You Go) Solution, including ability to support functionality through required integrations.    
   II.2.6) Estimate value
      Value excluding VAT (give figures only) : 742,064 - currency : GBP        
   II.2.7) Duration of the contract, framework agreement                    
      Duration in months - 36    
   II.2.13) Information about European Union funds
      The procurement is related to a project and/or programme financed by European Union funds : NO           
   II.2.14) Additional information       
      Not Provided    
   
Section III: Legal, Economic, Financial And Technical Information

III.1) Conditions for participation    III.1.4) Objective rules and criteria for participation    
      List and brief description of rules and criteria:
         In accordance with the Utilities Contracts Regulations 2016, applicants will be assessed on the basis of information provided in response to the Selection Questionnaire.        
III.2) Conditions related to the contract
   III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
         Not Provided    
   III.2.2) Contract performance conditions          
      Not Provided    
      
Section IV: Procedure   

IV.1) Description   
   IV.1.1) Form of procedure                        
   IV.1.3) Information about a framework agreement                
         The procurement involves the establishment of a framework agreement - NO                 
         In the case of framework agreements justification for any duration exceeding 8 years:                
            Not Provided    
   IV.1.10) Identification of the national rules applicable to the procedure:   
         Information about national procedures is available at:             
            Not Provided
   IV.1.11) Main features of the award procedure:             
         Not Provided    
IV.2) Administrative information       
   IV.2.1) Previous publication concerning this procedure    
      Notice number in OJEU: Not Provided    
   IV.2.2) Time limit for receipt of expressions of interest          
         Date - 05/03/2024 Local Time - 12:00       
   IV.2.4) Languages in which tenders or requests to participate may be submitted:             
         English           

Section VI: Complementary Information       
VI.2) Information about electronic workflows                       
    Electronic invoicing will be accepted                
    Electronic payment will be used    
VI.3) Additional Information:       
   This Tender incorporates 2 Lots. This notice automatically links to Lot 1 SQ, but please use Access Code 9434UKJ5GR for Lot 2. To access Lot 2 SQ please go to https://www.delta-esourcing.com/ and enter the access code above, when requested.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-%28POS%29-software-package./6U4S789QTU

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/6U4S789QTU
GO-202428-PRO-25126726 TKR-202428-PRO-25126725              
VI.4) Procedures For Appeal
   VI.4.1) Body responsible for appeal procedures:
       High Court of England and Wales
       7 Rolls Building, Fetter Lane, London, EC4A 1NL, United Kingdom
       Tel. +44 7779995953       
   VI.4.3) Review procedure
      Precise information on deadline(s) for review procedures:                
         GTR will operate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers to provide time for unsuccessful tenderers to challenge the award decision before the contract is entered into. Unsuccessful tenderers shall be notified by GTR as soon as possible after the decision is made as to the reasons why they were unsuccessful. The Utilities Contracts Regulations 2016 provide that aggrieved parties who have been harmed, or are at risk of harm, by breach of the rules are to take action in the High Court (England, Wales and Northern Ireland).    

VI.5) Date Of Dispatch Of This Notice: 08/02/2024