London Museum has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM) |
| Notice type: | Contract Award Notice |
| Authority: | London Museum |
| Nature of contract: | Services |
| Procedure: | Restricted |
| Short Description: | As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts. |
| Published: | 29/12/2023 14:59 |
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Section I: Contracting Authority
I.1) Name, Addresses and Contact Point(s):
Museum of London
150 London Wall, London, EC2Y 5HN, United Kingdom
Tel. +44 0278145676, Email: procurement@museumoflondon.org.uk
Main Address: www.museumoflondon.org.uk
NUTS Code: UKI31
I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No
I.4)Type of the contracting authority:
Other type:: Museum
I.5) Main activity:
Recreation, culture and religion
Section II: Object Of The Contract
II.1) Scope of the procurement
II.1.1) Title: Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)
Reference number: MOLDT0001
II.1.2) Main CPV code:
72000000 - IT services: consulting, software development, Internet and support.
II.1.3) Type of contract: SERVICES
II.1.4) Short description: As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts.
II.1.6) Information about lots
This contract is divided into lots: Yes
II.1.7) Total value of the procurement (excluding VAT)
Value: 460,000
Currency:GBP
II.2) Description (lot no. 1)
II.2.1) Title:Website: UX and Visual Design
Lot No:1
II.2.2) Additional CPV code(s):
72413000 - World wide web WWW site design services.
II.2.3) Place of performance
Nuts code:
UKI - LONDON
Main site or place of performance:
LONDON
II.2.4) Description of the procurement: Provision of services to provide UX and Visual Design for the Museum of London website.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 55
Cost criterion - Name: Cost / Weighting: 15
II.2.11) Information about options
Options: Yes
Description of these options:The Contracting Authority reserves the right to consider the following options; a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P6PJCF8Y4Y
II.2) Description (lot no. 2)
II.2.1) Title:Website: Back-end Technical Development and Front-end Design of Website Content Management System
Lot No:2
II.2.2) Additional CPV code(s):
72000000 - IT services: consulting, software development, Internet and support.
II.2.3) Place of performance
Nuts code:
UKI - LONDON
Main site or place of performance:
LONDON
II.2.4) Description of the procurement: This procurement is for a prospective supplier to provide full service in the technical development (Back-end) and design (Front-end) of the Museum of London's Website Content Management System.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 65
Cost criterion - Name: Cost / Weighting: 15
II.2.11) Information about options
Options: Yes
Description of these options:The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
II.2) Description (lot no. 3)
II.2.1) Title:Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
Lot No:3
II.2.2) Additional CPV code(s):
72413000 - World wide web WWW site design services.
II.2.3) Place of performance
Nuts code:
UKI - LONDON
Main site or place of performance:
LONDON
II.2.4) Description of the procurement: This procurement is for services to provide visual design of Museum of London's ticket purchase path system.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 55
Cost criterion - Name: Cost / Weighting: 15
II.2.11) Information about options
Options: Yes
Description of these options:The Contracting Authority reserves the right to consider the following options; a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
II.2) Description (lot no. 4)
II.2.1) Title:Ticket Purchase Path: Back-end technical development and front-end design services
Lot No:4
II.2.2) Additional CPV code(s):
72413000 - World wide web WWW site design services.
II.2.3) Place of performance
Nuts code:
UKI - LONDON
Main site or place of performance:
LONDON
II.2.4) Description of the procurement: This procurement is for the delivery of design (Front-end) and technical (Back-end) development of the Museum's ticket purchase path system
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 65
Cost criterion - Name: Cost / Weighting: 15
II.2.11) Information about options
Options: Yes
Description of these options:The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
II.2) Description (lot no. 5)
II.2.1) Title:Customer Relationship Management Configuration
Lot No:5
II.2.2) Additional CPV code(s):
48445000 - Customer Relation Management software package.
II.2.3) Place of performance
Nuts code:
UKI - LONDON
Main site or place of performance:
LONDON
II.2.4) Description of the procurement: This procurement is for services to provide integration and configuration of the Museum's Customer Relationship Management System with the Museum's website and ticket purchase path.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 65
Cost criterion - Name: Cost / Weighting: 15
II.2.11) Information about options
Options: Yes
Description of these options:The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
Section IV: Procedure
IV.1) Description
IV.1.1)Type of procedure: Restricted
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No
A dynamic purchasing system was set up: No
IV.1.6) Information about electronic auction
An electronic auction has been used: No
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2023/S 000-001632
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No
Section V: Award of contract
Award Of Contract (No.1)
Contract No: Not Provided
Lot Number: 1
Title: Website: UX and Visual Design
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 15/06/2023
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: Not Provided
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Bureau Consulting Limited, 07948700
Kalculus, 119 Marylebone Road, London, United Kingdom
NUTS Code: UKI
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 50,000
Total value of the contract/lot: 50,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Award Of Contract (No.2)
Contract No: Not Provided
Lot Number: 2
Title: Website: Back-end Technical Development and Front-end Design of Website Content Management System
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 05/09/2023
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: Not Provided
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Torchbox Ltd, 03983354
The Top Floor, Southill Barn, Oxfordshire, OX7 3EW, United Kingdom
NUTS Code: UKJ14
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 500,000
Total value of the contract/lot: 389,929
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Award Of Contract (No.3)
Contract No: Not Provided
Lot Number: 3
Title: Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 01/06/2023
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: Not Provided
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Bureau Consulting Limited, 07948700
Kalculus, 119 Marlylebone Road, London, NW1 5PU, United Kingdom
NUTS Code: UKI
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 20,000
Total value of the contract/lot: 20,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Award Of Contract (No.4)
Contract No: Not Provided
Lot Number: 4
Title: Ticket Purchase Path: Back-end technical development and front-end design services
A contract/lot is awarded: No
V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Award Of Contract (No.5)
Contract No: Not Provided
Lot Number: 5
Title: Customer Relationship Management Configuration
A contract/lot is awarded: No
V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section VI: Complementary information
VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=832355096
VI.4) Procedures for review
VI.4.1) Review body
Museum of London
150 London Wall, London, EC27 5HN, United Kingdom
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided
VI.4.4) Service from which information about the review procedure may be obtained
Not Provided
VI.5) Date of dispatch of this notice: 29/12/2023