Porchlight: Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service

UK-Canterbury: Health and social work services.
Section I: Contracting Authority
      I.1) Name and addresses
             Porchlight
             18-19 Watling St, Canterbury, CT1 2UA, United Kingdom
             Tel. +44 1227760078, Email: tarachapple@porchlight.org.uk
             Contact: Tara Chapple
             Main Address: www.porchlight.org.uk
             NUTS Code: UKJ4
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Canterbury:-Health-and-social-work-services./C768S8D24S
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: www.delta-esourcing.com
      I.4) Type of the contracting authority
            Other type:: VCSE Strategic Partner
      I.5) Main activity
            Health

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      85000000 - Health and social work services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Health and social work services. Porchlight (Live Well Kent and Medway strategic partner) is looking to work with a delivery partner to deliver the 24/7 Mental Health Telephone and Online Support Service as part of the Live Well Kent and Medway network.

The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).

Porchlight would like to invite suitable organisations to apply.
The contract will run from 1 July 2024 – 31 March 2026.

The closing date for the return of Tender Submissions is 11.45pm on 25th January 2024. It is the responsibility of Bidders to ensure that their Tender Submission is submitted on time.

For more information, please visit:
https://www.delta-esourcing.com/tenders/UK-GB-Kent:-LWKM-24/7-Mental-Health-Telephone-and-Online-Support-Services/C768S8D24S       
      II.1.5) Estimated total value:
      Value excluding VAT: 420,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      Not Provided       
      II.2.3) Place of performance:
      UKJ41 Medway
      UKJ4 Kent
      
      II.2.4) Description of procurement: Health and social work services. Porchlight (Live Well Kent and Medway strategic partner) is looking to work with a delivery partner to deliver the 24/7 Mental Health Telephone and Online Support Service as part of the Live Well Kent and Medway network.

The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).

Porchlight would like to invite suitable organisations to apply.
The contract will run from 1 July 2024 – 31 March 2026.

The closing date for the return of Tender Submissions is 11.45pm on 25th January 2024. It is the responsibility of Bidders to ensure that their Tender Submission is submitted on time.

For more information, please visit:
https://www.delta-esourcing.com/tenders/UK-GB-Kent:-LWKM-24/7-Mental-Health-Telephone-and-Online-Support-Services/C768S8D24S

You should not require an access code. However, if prompted to enter one, please use: C768S8D24S
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 423,360       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Start: 01/07/2024 / End: 31/03/2026       
      This contract is subject to renewal: Yes       
      Description of renewals: Potential for 1+1 extension.
      II.2.9) Information about the limits on the number of candidates to be invited:
       Not provided
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: For more information, please visit:
https://www.delta-esourcing.com/tenders/UK-GB-Kent:-LWKM-24/7-Mental-Health-Telephone-and-Online-Support-Services/C768S8D24S

You should not require an access code. However, if prompted to enter one, please use: C768S8D24S       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description NEGOTIATED
      IV.1.1) Type of procedure:   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue: No.
   IV.1.5) Information about negotiation: No.
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 25/01/2024 Time: 23:45
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: Not Provided       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=829909591
   VI.4) Procedures for review
   VI.4.1) Review body:
             Porchlight
       18-19 Watling St, Canterbury, CT1 2UA, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 13/12/2023

Annex A