Financial Services Compensation Scheme: Security Operation Centre

UK-London: Information technology services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Financial Services Compensation Scheme
       Beaufort House, 15 St. Botolph Street, London, EC3A 7QU, United Kingdom
       Tel. +44 2073758194, Email: Procurement@fscs.org.uk
       Main Address: https://www.fscs.org.uk
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Economic and financial affairs

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Security Operation Centre            
      Reference number: FSCS442

      II.1.2) Main CPV code:
         72222300 - Information technology services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: A Managed Security Operation Centre with SIEM capability covering 24 hours, 7 days a week operation monitoring FSCS services to meet the Service Levels provided in the ITT

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 2,209,938
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: i)A Managed Security Operation Centre with SIEM capability covering 24 hours, 7 days a week operation monitoring FSCS services to meet the Service Levels provided in the ITT ii)Ingest logs from FSCS IT services and provide monitoring, detection, and response iii)To consume logs in a range of formats and from multiple sources on premise and in the azure cloud, iv)To apply threat intelligence analysis to the technologies and services that comprise of the FSCS IT estate. v)Hosts and services located in cloud and on-premises environments shall be scanned and vulnerabilities highlighted. vi)To include regular real-time and summary reporting, and dashboards vii)To implement, configure and provide on-boarding support and assistance to FSCS in respect of the Services viii)To provide on-going account management and service management ix)To develop and tune the service to reduce false positives x)To work with FSCS to enhance the Services in line with changes to best practice

      II.2.5) Award criteria:
      Quality criterion - Name: Log Ingestion / Weighting: 7
      Quality criterion - Name: Monitoring / Weighting: 10.5
      Quality criterion - Name: Detection / Weighting: 10.5
      Quality criterion - Name: Responding / Weighting: 10.5
      Quality criterion - Name: Threat Intelligence / Weighting: 7
      Quality criterion - Name: Vulnerability Scanning / Weighting: 7
      Quality criterion - Name: Account Management / Weighting: 7
      Quality criterion - Name: Implementation / Weighting: 10.5
                  
      Cost criterion - Name: Price / Weighting: 25
      Cost criterion - Name: Liability and Indemnity Cap / Weighting: 3
      Cost criterion - Name: Heads of Liability / Weighting: 2
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2023/S 000-003512
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: FSCS442    
   Lot Number: Not Provided    
   Title: Security Operation Centre

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 16/10/2023

      V.2.2) Information about tenders
         Number of tenders received: 12
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Bridewell Consulting Limited, 011101195
             40 Caversham Road, Reading, RG1 7EB, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 2,209,938          
         Total value of the contract/lot: 2,209,938
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: This is an initial 3 year contract expiring on 15th October 2026. This includes the option to extend twice, each for a period of up-to 24 months. Therefore this is a 3 + 2 + 2
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   VI.4) Procedures for review

      VI.4.1) Review body
          The Royal Court of Justice
          The Strand, London, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 09/11/2023