Construction Industry Training Board: Colleague Survey, Performance and Development Portal

  Construction Industry Training Board has published this notice through Delta eSourcing

Notice Summary
Title: Colleague Survey, Performance and Development Portal
Notice type: Contract Award Notice
Authority: Construction Industry Training Board
Nature of contract: Services
Procedure: Restricted
Short Description: CITB is looking for a partner to enable us to understand engagement across CITB through the use of a variety of survey formats. We require a partner who will have an established experience base who can demonstrate excellent understanding of action planning as a result of the information gathered through surveys and can provide an easy to use tool to collate the actions in a transparent manner allowing oversight and accountability for delivery. The purpose of this work is to drive up engagement levels and thus increase performance across the organisation. The tender will be split in lots as below, but the bidder will be able to bid on one or both lots.
Published: 28/06/2023 10:42

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UK-Peterborough: Personal development training services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Construction Industry Training Board
       Sand Martin House, Bittern Way, Fletton Quays, Peterborough, PE2 8TY, United Kingdom
       Tel. +44 7874631086, Email: cassie.mochan@gov.sscl.com
       Contact: Cassie Mochan
       Main Address: www.citb.co.uk
       NUTS Code: UKH11

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      European institution/agency or international organisation

   I.5) Main activity:
      Education

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Colleague Survey, Performance and Development Portal            
      Reference number: 1009829

      II.1.2) Main CPV code:
         80570000 - Personal development training services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: CITB is looking for a partner to enable us to understand engagement across CITB through the use of a variety of survey formats. We require a partner who will have an established experience base who can demonstrate excellent understanding of action planning as a result of the information gathered through surveys and can provide an easy to use tool to collate the actions in a transparent manner allowing oversight and accountability for delivery. The purpose of this work is to drive up engagement levels and thus increase performance across the organisation. The tender will be split in lots as below, but the bidder will be able to bid on one or both lots.

      II.1.6) Information about lots
         This contract is divided into lots: Yes
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 340,000
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Engagement   
      Lot No:1

      II.2.2) Additional CPV code(s):
            79311300 - Survey analysis services.
            73110000 - Research services.
            73200000 - Research and development consultancy services.
            73300000 - Design and execution of research and development.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: •Colleague Engagement Surveys •Accept data uploads either manually or from HRIS •Multiple questionnaire and report templates and ability to create own. To include 180 and 360 feedback surveys •Provide regular insights and trend analysis on outcomes of survey events •Ability to link survey data together to identify trends •Multiple level reporting functionality/demographics •Benchmarking ability against self and relevant sectors •Coaching support for managers as an outcome •Easy to access quick learning & skills development for managers and colleagues •Support from people scientists to help inform results and action planning •Online live chat/help facility •Regular 121 contact from people scientist/support coach to implement continuous improvement

      II.2.5) Award criteria:
      Quality criterion - Name: Quality / Weighting: 80
                  
      Cost criterion - Name: Cost / Weighting: 20
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Performance & Development   
      Lot No:2

      II.2.2) Additional CPV code(s):
            79311000 - Survey services.
            79311300 - Survey analysis services.
            73110000 - Research services.
            73200000 - Research and development consultancy services.
            73300000 - Design and execution of research and development.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: Performance – Essentials •Performance management, align to Role profile and competency Framework, Employees with business objective and purpose •Evaluations, calibrations, multi-source feedback, goals, continuous feedback, 360s & resources for Development •A system where employees will have access to continuous feedback through self-reflections, Manager guidance and feedback and peer to peer feedback •Ability to ask for feedback through the platform to ensure everything is collated in one place •Manager to have ability to access full team through the platform and move between them easily •Talent Review process support and tool, succession reporting and talent management capability. •Ability to link data to engagement survey to ensure high quality succession planning outcomes •Ability for People team to easily access information on colleague population to ensure performance is monitored and managed effectively. Development - Essentials •Behaviour changing tools to support managers into leaders - Playbooks, Skills Coach, 1-on-1s.- •Learning – Development plans linked to positions and competency framework

      II.2.5) Award criteria:
      Quality criterion - Name: Quali / Weighting: 80
                  
      Cost criterion - Name: Cost / Weighting: 20
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2023/S 000-004641
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 05/05/2023

      V.2.2) Information about tenders
         Number of tenders received: 5
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Culture AMP, 10067991
             London - EC2A 4NA, London - EC2A 4NA, United Kingdom
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 300,000          
         Total value of the contract/lot: 300,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
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   VI.4) Procedures for review

      VI.4.1) Review body
          Construction Industry Training Board
          Sand Martin House, Bittern Way, Fletton Quays, Peterborough, PE2 8TY, United Kingdom
          Tel. +44 3004567000
          Internet address: www.citb.co.uk

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 28/06/2023




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