The Student Loans Company Limited has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | Disabled Students’ Allowance (DSA) Supplies and Services |
| Notice type: | Contract Award Notice |
| Authority: | The Student Loans Company Limited |
| Nature of contract: | Supplies |
| Procedure: | Restricted |
| Short Description: | SLC is seeking to establish a framework agreement with suppliers to deliver the following: assessment of study needs, assistive technology (AT), assistive technology (AT) training, and the associated support services. English and Welsh domiciled DSA customers are in scope, with services extending nationwide. To access DSA support, customers will have a needs assessment appointment with a specialist for a discussion – catered to their individual circumstances – about the best type of support available to them. Assistive technology (AT) supply includes computers and software in addition to a range of other equipment such as ergonomic furniture, computer peripherals (printers and scanners), voice recorders, and other specialist items such as braille readers. AT training and ongoing support are services that will be made available to all DSA customers. |
| Published: | 20/07/2023 07:59 |
View Full Notice
Section I: Contracting Authority
I.1) Name, Addresses and Contact Point(s):
Student Loans Company
Memphis Building, Lingfield Point, McMullen Road, Darlington, DL1 1RW, United Kingdom
Tel. +44 1413062000, Email: rhod_stone@slc.co.uk
Contact: Rhod Stone
Main Address: https://www.gov.uk/government/organisations/student-loans-company
NUTS Code: UKC13
I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No
I.4)Type of the contracting authority:
Body governed by public law
I.5) Main activity:
Other activity: Processing of Student Finance
Section II: Object Of The Contract
II.1) Scope of the procurement
II.1.1) Title: Disabled Students’ Allowance (DSA) Supplies and Services
Reference number: 2021-TR-0056
II.1.2) Main CPV code:
30200000 - Computer equipment and supplies.
II.1.3) Type of contract: SUPPLIES
II.1.4) Short description: SLC is seeking to establish a framework agreement with suppliers to deliver the following: assessment of study needs, assistive technology (AT), assistive technology (AT) training, and the associated support services. English and Welsh domiciled DSA customers are in scope, with services extending nationwide. To access DSA support, customers will have a needs assessment appointment with a specialist for a discussion – catered to their individual circumstances – about the best type of support available to them. Assistive technology (AT) supply includes computers and software in addition to a range of other equipment such as ergonomic furniture, computer peripherals (printers and scanners), voice recorders, and other specialist items such as braille readers. AT training and ongoing support are services that will be made available to all DSA customers.
II.1.6) Information about lots
This contract is divided into lots: Yes
II.1.7) Total value of the procurement (excluding VAT)
Value: 400,000,000
Currency:GBP
II.2) Description (lot no. 1)
II.2.1) Title:Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No:Lot 1 – Scotland, North West England, North East England, Yorkshire and the Humber
II.2.2) Additional CPV code(s):
30213100 - Portable computers.
30237000 - Parts, accessories and supplies for computers.
50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment.
39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products.
CA69-7 - Ergonomic
48000000 - Software package and information systems.
30213000 - Personal computers.
80510000 - Specialist training services.
RC05-3 - In information technology
80533000 - Computer-user familiarisation and training services.
85140000 - Miscellaneous health services.
II.2.3) Place of performance
Nuts code:
UKM - SCOTLAND
UKE - YORKSHIRE AND THE HUMBER
UKD - NORTH WEST (ENGLAND)
UKC - NORTH EAST (ENGLAND)
Main site or place of performance:
SCOTLAND
YORKSHIRE AND THE HUMBER
NORTH WEST (ENGLAND)
NORTH EAST (ENGLAND)
II.2.4) Description of the procurement: SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
II.2.5) Award criteria:
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
II.2.11) Information about options
Options: Yes
Description of these options:Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
II.2) Description (lot no. 2)
II.2.1) Title:Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No:Lot 2 – West Midlands, East Midlands, Wales, Northern Ireland
II.2.2) Additional CPV code(s):
30213100 - Portable computers.
30237000 - Parts, accessories and supplies for computers.
50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment.
39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products.
CA69-7 - Ergonomic
48000000 - Software package and information systems.
30213000 - Personal computers.
80510000 - Specialist training services.
RC05-3 - In information technology
80533000 - Computer-user familiarisation and training services.
85140000 - Miscellaneous health services.
II.2.3) Place of performance
Nuts code:
UKF - EAST MIDLANDS (ENGLAND)
UKG - WEST MIDLANDS (ENGLAND)
UKL - WALES
UKN - NORTHERN IRELAND
Main site or place of performance:
EAST MIDLANDS (ENGLAND)
WEST MIDLANDS (ENGLAND)
WALES
NORTHERN IRELAND
II.2.4) Description of the procurement: SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
II.2.5) Award criteria:
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
II.2.11) Information about options
Options: Yes
Description of these options:Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
II.2) Description (lot no. 3)
II.2.1) Title:Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No:Lot 3 – East England, London
II.2.2) Additional CPV code(s):
30213100 - Portable computers.
30237000 - Parts, accessories and supplies for computers.
50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment.
39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products.
CA69-7 - Ergonomic
48000000 - Software package and information systems.
30213000 - Personal computers.
80510000 - Specialist training services.
RC05-3 - In information technology
80533000 - Computer-user familiarisation and training services.
85140000 - Miscellaneous health services.
II.2.3) Place of performance
Nuts code:
UKH - EAST OF ENGLAND
UKI - LONDON
Main site or place of performance:
EAST OF ENGLAND
LONDON
II.2.4) Description of the procurement: SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
II.2.5) Award criteria:
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
II.2.11) Information about options
Options: Yes
Description of these options:Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
II.2) Description (lot no. 4)
II.2.1) Title:Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No:Lot 4 – South West England, South East England
II.2.2) Additional CPV code(s):
30213100 - Portable computers.
30237000 - Parts, accessories and supplies for computers.
50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment.
39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products.
CA69-7 - Ergonomic
48000000 - Software package and information systems.
30213000 - Personal computers.
80510000 - Specialist training services.
RC05-3 - In information technology
80533000 - Computer-user familiarisation and training services.
85140000 - Miscellaneous health services.
II.2.3) Place of performance
Nuts code:
UKJ - SOUTH EAST (ENGLAND)
UKK - SOUTH WEST (ENGLAND)
Main site or place of performance:
SOUTH EAST (ENGLAND)
SOUTH WEST (ENGLAND)
II.2.4) Description of the procurement: SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
II.2.5) Award criteria:
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
II.2.11) Information about options
Options: Yes
Description of these options:Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
Section IV: Procedure
IV.1) Description
IV.1.1)Type of procedure: Restricted
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: Yes
A dynamic purchasing system was set up: No
IV.1.6) Information about electronic auction
An electronic auction has been used: No
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2022/S 000-003278
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No
Section V: Award of contract
Award Of Contract (No.1)
Contract No: 2021-TR-0056
Lot Number: 1
Title: Disabled Students’ Allowance (DSA) Supplies and Services
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 10/07/2023
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Study Tech Limited, 14762480
Equilibrium House, Mansion Close, Moulton Park Industrial Estate, Northampton, NN3 6RU, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 100,000,000
Total value of the contract/lot: 100,000,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: Yes
Value or proportion likely to be subcontracted to third parties:
Short description of the part of the contract to be subcontracted:
Not Provided
Award Of Contract (No.2)
Contract No: 2021-TR-0056-2
Lot Number: 2
Title: Disabled Students’ Allowance (DSA) Supplies and Services
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 07/07/2023
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 4 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Capita Business Services Limited, 02299747
65 Gresham Street, London, EC2V 7NQ, United Kingdom
NUTS Code: UK
The contractor is an SME: No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 100,000,000
Total value of the contract/lot: 100,000,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: Yes
Value or proportion likely to be subcontracted to third parties:
Short description of the part of the contract to be subcontracted:
Not Provided
Award Of Contract (No.3)
Contract No: 2021-TR-0056-3
Lot Number: 3
Title: Disabled Students’ Allowance (DSA) Supplies and Services
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 07/07/2023
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Capita Business Services Limited, 02299747
65 Gresham Street, London, EC2V 7NQ, United Kingdom
NUTS Code: UK
The contractor is an SME: No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 100,000,000
Total value of the contract/lot: 100,000,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: Yes
Value or proportion likely to be subcontracted to third parties:
Short description of the part of the contract to be subcontracted:
Not Provided
Award Of Contract (No.4)
Contract No: 2021-TR-0056-4
Lot Number: 4
Title: Disabled Student Allowances' (DSA) Supplies and Services
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 10/07/2023
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 3 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Study Tech Limited, 14762480
Equilibrium House, Mansion Close, Moulton Park Industrial Estate, Northampton, NN3 6RU, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 100,000,000
Total value of the contract/lot: 100,000,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: Yes
Value or proportion likely to be subcontracted to third parties:
Short description of the part of the contract to be subcontracted:
Not Provided
Section VI: Complementary information
VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=768717239
VI.4) Procedures for review
VI.4.1) Review body
Student Loans Company
100 Bothwell Street, Glasgow, G2 7JD, United Kingdom
Tel. +44 1413062109
VI.4.2) Body responsible for mediation procedures
Student Loans Company
100 Bothwell Street, Glasgow, G2 7JD, United Kingdom
Tel. +44 1413062109
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided
VI.4.4) Service from which information about the review procedure may be obtained
Not Provided
VI.5) Date of dispatch of this notice: 20/07/2023