National Audit Office: Candidate Assessment, Screening and Interviewing

UK-Victoria: Recruitment services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       National Audit Office
       157-197 Buckingham Palace Road, Victoria, SW1W 9SP, United Kingdom
       Tel. +44 2077987000, Email: nao.procurement@nao.org.uk
       Contact: NAO Procurement
       Main Address: https://www.nao.org.uk/
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Candidate Assessment, Screening and Interviewing            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         79600000 - Recruitment services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Competitive tender to put in place a contract with suppliers to support us with assessing and hiring a diverse pool of graduates and apprentices. This contract is divided into two Lots: Lot 1 - Candidate Screening and Interviewing Lot 2 - Hosting Virtual Assessment Centre

      II.1.6) Information about lots
         This contract is divided into lots: Yes
                  
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 266,000
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Candidate Screening and Interviewing   
      Lot No:1

      II.2.2) Additional CPV code(s):
            79600000 - Recruitment services.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: •Mark first stage application competency questions including ratings by competency, brief comments against competency, and overall pass/fail outcome. •Conduct first stage telephone interviews in line with the NAO’s script and sifting guidelines to provide a shortlist of candidates including ratings by competency, brief comments, and overall pass/fail outcome. Telephone interviews include a blend of competency and scenario questions plus communication which is indirectly assessed aligned to NAO competencies. The NAO also require the supplier to conduct video interviews for candidates that require this under reasonable adjustments. •Manage the telephone interview booking process for candidates including rescheduling where required. •Exporting data in order to provide the NAO with reports on where candidates are failing at certain stages and on specific competencies.

      II.2.5) Award criteria:
      Quality criterion - Name: Criterion 1 / Weighting: 60
                  
      Cost criterion - Name: Criterion 1 / Weighting: 40
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Hosting Virtual Assessment Centres   
      Lot No:2

      II.2.2) Additional CPV code(s):
            79635000 - Assessment centre services for recruitment.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: •Set up, implement, and host an NAO branded virtual assessment centre based on assessment material provided by the NAO. •Ensure accommodation of candidates who require reasonable adjustments including compliance with WCAG 2.1 level AA accessibility standards. •Provide dedicated Account Management and ongoing technical support to both candidates and assessors. •Centralised Administrator access for HR to enable them to schedule and manage assessment centres efficiently. •User-friendly interface where candidates and assessors can access all exercises and instructions within their dedicated login. •Instant analytics so when assessors score exercises, candidate feedback is automatically generated directly to the platform which the HR facilitator can monitor and review in real-time. •Admin dashboard that provides assessment centre overview and HR can view several different matrices such as assessor averages. •Provide full user guides to both Candidates and Assessors. •Enable data extraction to save assessment data on NAO’s system. •Provide the facility for note taking within the solution. •Incorporate periodic changes to assessment materials. Please note changes are not anticipated to be required on a regular basis but likely to occur once in the lifetime of the contract.

      II.2.5) Award criteria:
      Quality criterion - Name: Criterion 1 / Weighting: 60
                  
      Cost criterion - Name: Criterion 1 / Weighting: 40
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2022/S 06-23
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: 1    
   Title: Candidate Screening and Assessment

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 15/12/2022

      V.2.2) Information about tenders
         Number of tenders received: 9
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Graduate Recruitment Bureau, 03640983
             4 Clifton Mews, Clifton Hill, Brighton, BN1 3HR, United Kingdom
             NUTS Code: UKJ21
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 161,000          
         Total value of the contract/lot: 161,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Hosting Virtual Assessment Centres

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 12/03/2022

      V.2.2) Information about tenders
         Number of tenders received: 9
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             TopScore Technologies Limited, 11220340
             Office 7, 35-37 Ludgate Hill, London, EC4M 7JN, United Kingdom
             NUTS Code: UKI
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 105,000          
         Total value of the contract/lot: 105,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=767224069

   VI.4) Procedures for review

      VI.4.1) Review body
          National Audit Office
          London, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 13/03/2023