Thurrock Council: Provision of Housing Concierge Services

Thurrock Council is using Delta eSourcing to run this tender exercise

Notice Summary

Title:	Provision of Housing Concierge Services
Notice type:	Contract Notice
Authority:	Thurrock Council
Nature of contract:	Services
Procedure:	Restricted
Short Description:	Thurrock Council is seeking a contractor for the provision of housing concierge services at two main locations within the Borough, comprising Chadwell St Mary High Rise tenanted blocks in Godman Road, Chadwell St Mary and two extra care facilities located at Piggs Corner Sheltered Housing Scheme, Southend Road, Grays. There may also be a requirement for concierge services at other Council sites, either housing or other, during the contract term, however take up of this option will be subject to demand and is not guaranteed in any amount, or at all.
Published:	13/01/2016 11:21

Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

View Full Notice

UK-Thurrock: Security services.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      Thurrock Council
      Civic Offices, New Road, Thurrock, RM17 6SL, United Kingdom
      Tel. +44 1375652207, Email: procurement@thurrock.gov.uk, URL: www.thurrock.gov.uk, URL: www.thurrock.gov.uk/business
      Contact: Procurement Services
      Electronic Access URL: https://www.delta-esourcing.com/respond/8Y3C68KT29
      Electronic Submission URL: https://www.delta-esourcing.com/respond/8Y3C68KT29

      Further information can be obtained at: As Above
      Specifications and additional documents: As Above
      Tenders or requests to participate must be sent to: As Above

   I.2)Type of the contracting authority:
      Regional or local authority

   I.3) Main activity:
      General Public Services

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Provision of Housing Concierge Services
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES
         Service Category: 27

         Region Codes: UKH32 - Thurrock
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract

      II.1.5)Short description of the contract or purchase:
      Security services. Surveillance services. Patrol services. Thurrock Council is seeking a contractor for the provision of housing concierge services at two main locations within the Borough, comprising Chadwell St Mary High Rise tenanted blocks in Godman Road, Chadwell St Mary and two extra care facilities located at Piggs Corner Sheltered Housing Scheme, Southend Road, Grays.
There may also be a requirement for concierge services at other Council sites, either housing or other, during the contract term, however take up of this option will be subject to demand and is not guaranteed in any amount, or at all.

      II.1.6)Common Procurement Vocabulary:
         79710000 - Security services.

         79714000 - Surveillance services.

         79715000 - Patrol services.


      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): Yes
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No

   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      The estimated value of the contract is £270,000 per annum.
         Estimated value excluding VAT:
         Range between: 810,000 and 1,350,000
         Currency: GBP


      II.2.2)Options: Yes
         If yes, description of these options: The duration of the contract will be an initial period of 36 months (from commencement of the contract) with an option to extend by mutual consent for a further 2 x 12 month periods.
         II.2.3)Information about renewals:
            This contract is subject to renewal: Yes

   II.3)Duration Of The Contract Or Time-Limit For Completion
         Duration in months: 36 (from the award of the contract)

   Information About Lots

Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Not Provided

      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      Not Provided

      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Not Provided

      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions: No
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:

      Please refer to the Pre-Qualification Questionnaire (PQQ).
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:

         Information and formalities necessary for evaluating if requirements are met:
         Please refer to the PQQ.
         Minimum Level(s) of standards possibly required:
         Please refer to the PQQ.

      III.2.3)Technical capacity
         Technical capacity - means of proof required

         Information and formalities necessary for evaluating if requirements are met:
         Please refer to the PQQ.
         Minimum Level(s) of standards possibly required:
         Please refer to the PQQ.
      III.2.4)Information about reserved contracts: Not Provided
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: Not Provided
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Restricted

      IV.1.2)Limitations on the number of operators who will be invited to tender or to participate:

         Envisaged number of operators: 6

         Objective Criteria for choosing the limited number of candidates:
         As described in the PQQ.
   IV.2)Award Criteria
      IV.2.1)Award criteria:
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: No

   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: PS/2015/021
      IV.3.2)Previous publication(s) concerning the same contract: No

      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

         Not Provided

      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 12/02/2016
         Time: 12:00
      IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates: 19/02/2016
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: No
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: No
   VI.3)Additional Information: Pre-Qualification Questionnaires (PQQs) must be submitted by the deadline stated within Section IV.3.4 of this Notice which is 12.00 noon on Friday 12th February 2016.
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This is a 2-stage Restricted Tender Process. A draft copy of the ITT / specification documents can be found at: https://www.thurrock.gov.uk/contract-opportunities-with-other-organisations/new-contract-opportunities. Please note that these ITT / specification documents are provided for information purposes only at this stage and applicants must not download and submit any of these documents with their PQQ submission.
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The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.Pre-Qualification Questionnaires (PQQs) must be submitted by the deadline as stated in Section IV 3.4 of this Notice.
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Under the Public Services (Social Value) Act 2012 the contracting authority must consider:
(a) how what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions, and
(b) how, in conducting the process of procurement, it might act with a view to securing that improvement.
Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the contracting authority relating to economic, social and environmental well-being. These priorities are described in the Invitation To Tender and are reflected in environmental and social characteristics in the evaluation criteria for the award of the contract.
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For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Thurrock:-Security-services./6K79E36JXZ

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/6K79E36JXZ
GO-2016113-PRO-7570051 TKR-2016113-PRO-7570050

   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      Thurrock Council
      , Civic Offices, New Road, Grays, RM17 6SL, United Kingdom
      Tel. +44 1375652207

      VI.4.2)Lodging of appeals: Thurrock Council shall incorporate a 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers, allowing unsuccessful tenderers to seek further debriefing from the Council before the contract is entered into.

      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 13/01/2016

ANNEX A

View any Notice Addenda

Provision of Housing Concierge Services

UK-Thurrock: Security services.

Section I: Contracting Authority
   Title: UK-Thurrock: Security services.
   I.1)Name, Addresses And Contact Point(s)
      Thurrock Council
      Civic Offices, New Road, Thurrock, RM17 6SL, United Kingdom
      Tel. +44 1375652207, Email: procurement@thurrock.gov.uk, URL: www.thurrock.gov.uk, URL: www.thurrock.gov.uk/business
      Contact: Procurement Services

   I.2)Type Of Purchasing Body
      Not Provided

Section II: Object Of The Contract
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority/entity: Provision of Housing Concierge Services
      II.1.2)Short description of the contract or purchase:
      Security services. Surveillance services. Patrol services. Thurrock Council is seeking a contractor for the provision of housing concierge services at two main locations within the Borough, comprising Chadwell St Mary High Rise tenanted blocks in Godman Road, Chadwell St Mary and two extra care facilities located at Piggs Corner Sheltered Housing Scheme, Southend Road, Grays.
There may also be a requirement for concierge services at other Council sites, either housing or other, during the contract term, however take up of this option will be subject to demand and is not guaranteed in any amount, or at all.

      II.1.3)Common procurement vocabulary:
      79710000 - Security services.

      79714000 - Surveillance services.

      79715000 - Patrol services.


Section IV: Procedure
   IV.1) Type of Procedure
      IV.1.1)Type of procedure (as stated in the original notice): Restricted
   IV.2)Administrative Information
      IV.2.1)File reference number attributed by the contracting authority/entity: PS/2015/021
      IV.2.2)Notice reference for electronically submitted notice
         Original Notice sent via: OJS eSender

         Notice Reference: 2016 - 171341
      IV.2.3)Notice to which this publication refers: Not Provided
      IV.2.4)Date of dispatch of the original Notice: 13/01/2016

Section VI: Complementary Information
   1: Complementary Information
      VI.1)This notice involves: Correction

      VI.3)Information to be corrected or added
         VI.3.1) Modification of original information submitted by the contracting authority
         VI.3.2) In the original Notice

         VI.3.3)Text to be corrected in the original notice:

            Place of text to be modified: Electronic Access URL:

            Instead of: Electronic Access URL: https://www.delta-esourcing.com/respond/8Y3C68KT29

            Read: Electronic Access URL: https://www.delta-esourcing.com/respond/6K79E36JXZ

            Place of text to be modified: Electronic Submission URL:

            Instead of: Electronic Submission URL: https://www.delta-esourcing.com/respond/8Y3C68KT29

            Read: Electronic Submission URL: https://www.delta-esourcing.com/respond/6K79E36JXZ

         VI.3.4)Dates to be corrected in the original notice: Not Provided

         VI.3.5)Addresses and contact points to be corrected:
            Not Provided

         VI.3.6)Text to be added in the original notice: Not Provided
      VI.4)Other additional information:
      Pre-Qualification Questionnaires (PQQs) must be submitted by the deadline stated within Section IV.3.4 of this Notice which is 12.00 noon on Friday 12th February 2016.
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This is a 2-stage Restricted Tender Process. A draft copy of the ITT / specification documents can be found at: https://www.thurrock.gov.uk/contract-opportunities-with-other-organisations/new-contract-opportunities. Please note that these ITT / specification documents are provided for information purposes only at this stage and applicants must not download and submit any of these documents with their PQQ submission.
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The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.Pre-Qualification Questionnaires (PQQs) must be submitted by the deadline as stated in Section IV 3.4 of this Notice.
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Under the Public Services (Social Value) Act 2012 the contracting authority must consider:
(a) how what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions, and
(b) how, in conducting the process of procurement, it might act with a view to securing that improvement.
Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the contracting authority relating to economic, social and environmental well-being. These priorities are described in the Invitation To Tender and are reflected in environmental and social characteristics in the evaluation criteria for the award of the contract.
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To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=183587483
GO-2016114-PRO-7577291 TKR-2016114-PRO-7577290

      VI.5)Date of dispatch: 14/01/2016

View Award Notice

UK-Thurrock: Security services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Thurrock Council
       Civic Offices, New Road, Thurrock, RM17 6SL, United Kingdom
       Tel. +44 1375652207, Email: procurement@thurrock.gov.uk
       Contact: Procurement Services
       Main Address: www.thurrock.gov.uk, Address of the buyer profile: www.thurrock.gov.uk/business
       NUTS Code: UKH32

   I.2) Joint procurement:
      The contract involves joint procurement: No
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Regional or local authority

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Provision of Housing Concierge Services
      Reference number: Not Provided

      II.1.2) Main CPV code:
         79710000 - Security services.

      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Thurrock Council is seeking a contractor for the provision of housing concierge services at two main locations within the Borough, comprising Chadwell St Mary High Rise tenanted blocks in Godman Road, Chadwell St Mary and two extra care facilities located at Piggs Corner Sheltered Housing Scheme, Southend Road, Grays.
There may also be a requirement for concierge services at other Council sites, either housing or other, during the contract term, however take up of this option will be subject to demand and is not guaranteed in any amount, or at all.

      II.1.6) Information about lots
         This contract is divided into lots: No

      II.1.7) Total value of the procurement (excluding VAT)
          Value: 844,791

         Currency:GBP

   II.2) Description

      II.2.2) Additional CPV code(s):
            79710000 - Security services.
            79714000 - Surveillance services.
            79715000 - Patrol services.

      II.2.3) Place of performance
      Nuts code:
      UKH32 - Thurrock

      Main site or place of performance:
      Thurrock


      II.2.4) Description of the procurement: The provision of housing concierge services at two main Council locations within the boundaries of Thurrock Council comprising Chadwell St Mary High Rise tenanted blocks in Godman Road, Chadwell St Mary and two extra care facilities located at Piggs Corner Sheltered Housing Scheme, Southend Road, Grays.

      II.2.5) Award criteria:
      Quality criterion - Name: Service Delivery / Weighting: 25%
      Quality criterion - Name: Start Up / Weighting: 20%
      Quality criterion - Name: Quality, Training and Continuous Improvement / Weighting: 15%

      Price - Weighting: 40%


      II.2.11) Information about options
         Options: Yes
         Description of these options:The duration of the contract will be an initial period of 36 months (from commencement of the contract) with an option to extend by mutual consent for a further 2 x 12 month periods.

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No


      II.2.14) Additional information: The contract value stated above is the estimated total over 3 years.

Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted

   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Not Provided


   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided
   Lot Number: Not Provided
   Title: Not Provided

   A contract/lot is awarded: Yes

   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 18/04/2016

      V.2.2) Information about tenders
         Number of tenders received: 5
         Number of tenders received from SMEs: 5 (SME - as defined in Commission Recommendation 2003/361/EC)
         Number of tenders received from tenderers from other EU Member States: 0
         Number of tenders received from tenderers from non-EU Member States: 0
         Number of tenders received by electronic means: 5

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No

         Contractor (No.1)
             Kingdom Security Ltd
             Mill Brow, Eccleston, St. Helens, Merseyside, WA10 4QG, United Kingdom
             Tel. +44 1744697990
             Internet address: http://www.kingdom.co.uk/
             NUTS Code: UKD5
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided
         Total value of the contract/lot: 844,791
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No

Section VI: Complementary information

   VI.3) Additional information: NOTE: THIS CONTRACT HAS BEEN AWARDED.
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The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.Pre-Qualification Questionnaires (PQQs) must be submitted by the deadline as stated in Section IV 3.4 of this Notice.
--------------------------------------------------------------------------
Under the Public Services (Social Value) Act 2012 the contracting authority must consider:
(a) how what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions, and
(b) how, in conducting the process of procurement, it might act with a view to securing that improvement.
Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the contracting authority relating to economic, social and environmental well-being. These priorities are described in the Invitation To Tender and are reflected in environmental and social characteristics in the evaluation criteria for the award of the contract.
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To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=203724210

   VI.4) Procedures for review

      VI.4.1) Review body
          Thurrock Council
          , Civic Offices, New Road, Grays, RM17 6SL, United Kingdom
          Tel. +44 1375652207

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Thurrock Council shall incorporate a 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers, allowing unsuccessful tenderers to seek further debriefing from the Council before the contract is entered into.

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 23/05/2016