Dorset HealthCare University NHS Foundation Trust: E-ROSTERING

UK-Poole: Time accounting or human resources software development services.
Section I: Contracting Authority
      I.1) Name and addresses
             Dorset Health Care University NHS Foundation Trust
             Sentinel House, Nuffield Industrial Estate, Nuffield Road, Poole, BH17 0RB, United Kingdom
             Tel. +44 7712126699, Email: p.spender@nhs.net
             Contact: Perry spender
             Main Address: https://www.dorsethealthcare.nhs.uk/
             NUTS Code: UKK2
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: Yes.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Poole:-Time-accounting-or-human-resources-software-development-services./V39594RWY6
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/tenders/UK-UK-Poole:-Health-services./V8X68R9689 to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Health

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: E-ROSTERING       
      Reference Number: DH1000
      II.1.2) Main CPV Code:
      72212450 - Time accounting or human resources software development services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Dorset Healthcare University NHS Foundation Trust requires an Electronic Rostering System. The system will provide a robust dashboard to support operational management, with staffing information at ward, division and Trust level. This will provide key assurance on safe and effective use of rostering across the trust. The system will include real time acuity and dependency scoring, providing accurate information regarding workload demand. This will allow nurse staffing to be effectively aligned with variations in demand in a flexible and informed way.

With the potential of 7 day working for more services, the need for a proven e-rostering system to cater for more than just nursing will be imperative, for efficient and effective use of the whole staffing resource including a very active Bank staffing department.       
      II.1.5) Estimated total value:
      Value excluding VAT: 1,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      48000000 - Software package and information systems.
      JA02-4 - For computer software
      
      II.2.3) Place of performance:
      UKK2 Dorset and Somerset
      
      II.2.4) Description of procurement: There is a business and clinical need to replace (or upgrade the existing) electronic rostering system in Dorset HealthCare. Electronic rostering is the most efficient method of planning and tracking trust staffing against service requirements and has steadily increased its importance as a core system within the Trust.

The new system will provide a robust user dashboard to support operational management, with visible nurse staffing information at ward, division and Trust level. This will provide key assurance on safe and effective use of nurse rostering across the trust on a daily basis.

The new system will include a real time acuity and dependency scoring system, providing accurate information regarding workload demand. This will allow nurse staffing to be effectively aligned with variations in demand in a flexible and informed way.

With the potential of 7 day working for more services, the need for a proven e-rostering system to cater for more than just nursing will be imperative, for efficient and effective use of the whole staffing resource. The new system would also be able to support rostering of:

— Allied health professionals (phase 2 roll out),

— Facility and estates staff administrative and clerical staff.

Electronic Rostering management system — overview of requirements:

The system must have the following features and meet the full detailed specification where applicable:

— Includes an automated reporting suite that covers statutory and ad hoc reporting requirements (Safe Staffing reports) on both substantive and temporary staffing;

— Ward and Community level reports easily available from the roster for ward sisters, matrons and heads of nursing;

— Reporting tools include the ability to monitor rostering compliance; key performance indicators and staff utilisation that are currently resource intensive as they are produced manually;

— Trust wide view of staffing in real-time providing assurance that staffing is accurately assessed;

— A recognised real time acuity and dependency scoring system software package;

— Real time visibility of areas with high acuity and dependency, allowing resources to be redirected in a targeted and informed way;

— Provides an informed system to controlling agency and bank costs, by having an improved and daily operational overview of staffing and patient acuity and dependency;

— Provides clear visibility that when requested, temporary staffing (agency and bank) are deployed in areas of highest need;

— Supports multi location based rostering and provides the ability to roster a variable skill mix;

— Supports improved sickness reporting capability into ESR;

— Accepts outbound information on assignments from ESR e.g. changes in banding;

— Demonstrable use in an Healthcare setting within the UK.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 1,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 60       
      This contract is subject to renewal: Yes       
      Description of renewals: Contract Renewal once contract expires upon completion of term.
      
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 04/06/2021 Time: 14:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided      
      IV.2.7) Conditions for opening of tenders:
         Date: 04/06/2021
         Time: 14:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Poole:-Time-accounting-or-human-resources-software-development-services./V39594RWY6

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/V39594RWY6
   VI.4) Procedures for review
   VI.4.1) Review body:
             Dorset Health Care University NHS Foundation Trust
       The Browning Centre, 7 Shelley Road, Bournemouth, BH1 4JQ, United Kingdom
       Tel. +44 1202443020
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 29/04/2021

Annex A