Norfolk Community Health and Care: Cleaning, Catering (Hostess) and Portering Services

UK-Norwich: Facilities management services.
Section I: Contracting Authority
      I.1) Name and addresses
             Norfolk Community Health and Care NHS Trust
             Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
             Tel. +44 1603785860, Email: Lisa.Galbraith@nchc.nhs.uk
             Contact: Lisa Galbraith
             Main Address: http://www.norfolkcommunityhealthandcare.nhs.uk/, Address of the buyer profile: http://www.norfolkcommunityhealthandcare.nhs.uk/
             NUTS Code: UKH1
      I.2) Joint procurement
      The contract involves joint procurement: Yes.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Facilities-management-services./6NPP3469Y2
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Facilities-management-services./6NPP3469Y2 to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Facilities-management-services./6NPP3469Y2
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Health

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Cleaning, Catering (Hostess) and Portering Services       
      Reference Number: 383655380
      II.1.2) Main CPV Code:
      79993100 - Facilities management services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: The Authority is looking for Cleaning, Catering and Portering Services to replace the current, bundled service contracts held by NCHC and NSFT. The cleaning service will, in many cases, be in clinical areas and so compliance with relevant national standards are applicable. The catering service is essentially a hostess service - the serving of cook-chill or cook-freeze meals on site.

The estimated total value of the resultant Framework has been calculated as follows:
Four year contract for each service for NCHC = £10.2 million approx.
Four year contract for each service for NSFT = £15.5 million approx.

The Authorities are able to put additional contracts in place prior to the end of the Framework period for up to another four years. This would bring the maximum potential value for this framework to £52 million approx.

The remaining £8 million has been included to allow other named Authorities to utilise the framework agreement during the term.       
      II.1.5) Estimated total value:
      Value excluding VAT: 60,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: All lots
      Maximum number of lots that may be awarded to one tenderer: 3
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: The Framework is split into 3 lots, namely: Cleaning, Catering and Portering Services. Bidders may bid for 1, 2 or all 3 lots. Each lot will be awarded in it's own merit, however bidders are encouraged to submit pricing for individual lots as well as a second pricing file for lots which is applicable when the bidder is awarded more than one lot, showing any efficiencies attributable.

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: Lot 1: Cleaning Services       
      Lot No: Lot 1       
      II.2.2) Additional CPV codes:
      90910000 - Cleaning services.
      90919200 - Office cleaning services.
      
      II.2.3) Place of performance:
      UKH17 Breckland and South Norfolk
      UKH14 Suffolk
      UKH16 North and West Norfolk
      UKH15 Norwich and East Norfolk
      
      II.2.4) Description of procurement: This lot of the framework is for cleaning services within the NHS. As such, cleaning services required include the following: Scheduled and reactive cleaning; deep/periodic cleans; discharge, terminal and clinical cleaning; spillage cleaning; specialist cleaning and waste handling.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 45,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 48       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged minimum number: 3
            / Maximum number: 7       
      Objective criteria for choosing the limited number of candidates: Selection criteria is based on the Standard Selection Questionnaire (SQ) for public sector procurement with additional questions relating to Human Resources and Health and Safety.
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: If less then three bidders qualify to progress to the next stage, the Authority will, taking all circumstances into consideration, determine whether the competition for the lot is still valid or whether it needs to be amended for republication.       
II.2) Description Lot No. 2
      
      II.2.1) Title: Lot 2 - Catering (Hostess) Services       
      Lot No: Lot 2       
      II.2.2) Additional CPV codes:
      55520000 - Catering services.
      
      II.2.3) Place of performance:
      UKH1 East Anglia
      
      II.2.4) Description of procurement: The Authority is looking for Catering (Hostess) Services for all inpatient wards across NCHC and NSFT sites. These services are based on the reheating of pre-prepared cook-chill and cook-freeze meals.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 10,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 48       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged minimum number: 3
            / Maximum number: 7       
      Objective criteria for choosing the limited number of candidates: Selection criteria is based on the Standard Selection Questionnaire (SQ) for public sector procurement with additional questions relating to Human Resources and Health and Safety.
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: If less then three bidders qualify to progress to the next stage, the Authority will, taking all circumstances into consideration, determine whether the competition for the lot is still valid or whether it needs to be amended for republication.       
II.2) Description Lot No. 3
      
      II.2.1) Title: Lot 3 - Portering Services       
      Lot No: Lot 3       
      II.2.2) Additional CPV codes:
      98341120 - Portering services.
      
      II.2.3) Place of performance:
      UKH1 East Anglia
      
      II.2.4) Description of procurement: The Authority is looking to put a framework in place for portering services across a number of NCHC and NSFT sites. Further information can be found in the specification documents.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 5,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 48       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged minimum number: 3
            / Maximum number: 7       
      Objective criteria for choosing the limited number of candidates: Selection criteria is based on the Standard Selection Questionnaire (SQ) for public sector procurement with additional questions relating to Human Resources and Health and Safety.
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: If less then three bidders qualify to progress to the next stage, the Authority will, taking all circumstances into consideration, determine whether the competition for the lot is still valid or whether it needs to be amended for republication.       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: Yes    

Section IV: Procedure
   IV.1) Description RESTRICTED
      IV.1.1) Type of procedure: Restricted   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement    
         Framework agreement with several operators       
         Envisaged maximum number of participants to the framework agreement: 3               
         The procurement involves the setting up of a dynamic purchasing system - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: 2019/S 59 - 136485       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 21/06/2019 Time: 12:00
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: 09/07/2019       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Until: 01/11/2019
      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Facilities-management-services./6NPP3469Y2

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/6NPP3469Y2
   VI.4) Procedures for review
   VI.4.1) Review body:
             Norfolk Community Health and Care NHS Trust
       Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
       Tel. +44 1603785860, Email: Lisa.Galbraith@nchc.nhs.uk
       Internet address: http://www.norfolkcommunityhealthandcare.nhs.uk/
   VI.4.2) Body responsible for mediation procedures:
             Norfolk Community Health and Care NHS Trust
          Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
          Tel. +44 1603785860, Email: Lisa.Galbraith@nchc.nhs.uk
          Internet address: http://www.norfolkcommunityhealthandcare.nhs.uk/
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 21/05/2019

Annex A



   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
      1: Contracting Authority
       Norfolk and Suffolk Foundation Trust
       Bowthorpe Road, Hellesdon Hospital, Drayton High Road, Norwich, NR2 3TU, United Kingdom
       Email: Lisa.Galbraith@nchc.nhs.uk
       Contact: Lisa Galbraith
       Main Address: http://www.nsft.nhs.uk/Pages/Home.aspx
       NUTS Code: UKH1

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
      2: Contracting Authority
       Queen Elizabeth Hospital
       Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
       Email: Lisa.Galbraith@nchc.nhs.uk
       Main Address: http://www.qehkl.nhs.uk/
       NUTS Code: UKH16

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
      3: Contracting Authority
       Norfolk and Norwich University Hospital NHS Foundation Trust
       Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
       Email: Lisa.Galbraith@nchc.nhs.uk
       Main Address: http://www.nnuh.nhs.uk/
       NUTS Code: UKH15

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
      4: Contracting Authority
       James Paget University Hospital NHS Foundation Trust
       Bowthorpe Road, Gorleston-on-Sea, Norwich, NR2 3TU, United Kingdom
       Email: Lisa.Galbraith@nchc.nhs.uk
       Main Address: https://www.jpaget.nhs.uk/
       NUTS Code: UKH15