Transport Focus: Your Bus Journey

  Transport Focus is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Your Bus Journey
Notice type: Contract Notice
Authority: Transport Focus
Nature of contract: Services
Procedure: Open
Short Description: To provide ongoing, robust measurement of bus passenger experience (gathered through market research surveys), which is objective and consistent across local authority or transport authority areas. This will enable Transport Focus to hold the bodies responsible for bus service provision to account, and constructively help drive improvements, based on what matters to passengers. The survey coverage will be primarily in England outside of London, but is also likely to include Scotland and Wales. Your Bus Journey is Transport Focus's new survey that will replace its predecessor the Bus Passenger Survey, which ran from 2009 to 2019 and in its final years gathered the responses from over 40,000 bus passengers.
Published: 16/06/2022 16:02
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-Manchester: Research and development services and related consultancy services.
Section I: Contracting Authority
      I.1) Name and addresses
             Transport Focus
             7th Floor Piccadilly Gate, Store Street, Manchester, M1 2WD, United Kingdom
             Tel. +44 3001230835, Email: tenders@transportfocus.org.uk
             Contact: Robert Pain
             Main Address: www.transportfocus.org.uk, Address of the buyer profile: www.transportfocus.org.uk
             NUTS Code: UKD33
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: Yes.
      I.3) Communication
      Access to the procurement documents is restricted. Further information can be obtained at: https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Research-and-development-services-and-related-consultancy-services./TC3G9GV362
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Research-and-development-services-and-related-consultancy-services./TC3G9GV362 to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            General public services

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Your Bus Journey       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      73000000 - Research and development services and related consultancy services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: To provide ongoing, robust measurement of bus passenger experience (gathered through market research surveys), which is objective and consistent across local authority or transport authority areas. This will enable Transport Focus to hold the bodies responsible for bus service provision to account, and constructively help drive improvements, based on what matters to passengers. The survey coverage will be primarily in England outside of London, but is also likely to include Scotland and Wales. Your Bus Journey is Transport Focus's new survey that will replace its predecessor the Bus Passenger Survey, which ran from 2009 to 2019 and in its final years gathered the responses from over 40,000 bus passengers.       
      II.1.5) Estimated total value:
      Value excluding VAT: 1,500,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      Not Provided       
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: To provide ongoing, robust measurement of bus passenger experience (gathered through market research surveys), which is objective and consistent across local authority or transport authority areas. The survey coverage will be primarily in England outside of London, but is also likely to include Scotland and Wales. Your Bus Journey is Transport Focus's new survey that will replace its predecessor the Bus Passenger Survey, which ran from 2009 to 2019 and in its final years gathered the responses from over 40,000 bus passengers. Further details can be found in the ITT document.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: Not provided       
      Currency: Not provided       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Start: 22/08/2022 / End: 29/11/2024       
      This contract is subject to renewal: Yes       
      Description of renewals: Optional contract extensions of one year, plus one further year
      
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       Yes             
      Description of options: We have proposed the methodology for the survey, but tenderers may choose to propose their alternatives, in addition to responding to our proposed option. Details are contained in the tender documentation.
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/TC3G9GV362       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      We would expect bidding organisations to be company partners of the Market Research Society (MRS) or equivalent.    
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: Yes    

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 25/07/2022 Time: 17:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 6
      
      IV.2.7) Conditions for opening of tenders:
         Date: 25/07/2022
         Time: 17:01
         Place:
         Virtual
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted Yes       
   Electronic payment will be used Yes       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Research-and-development-services-and-related-consultancy-services./TC3G9GV362

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/TC3G9GV362
   VI.4) Procedures for review
   VI.4.1) Review body:
             Transport Focus
       Piccadilly Gate, Store Street, Manchester, M1 2WD, United Kingdom
       Tel. +44 3001232167
       Internet address: www.transportfocus.org.uk
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Details are contained within the ITT.    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 16/06/2022

Annex A


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