Natural History Museum: Contract for Provision of IBM TSM Support at the Natural History Museum

UK-London: Systems support services.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      Natural History Museum
      Cromwell Road, London, SW7 5BD, United Kingdom
      Tel. +44 02079425416

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Body governed by public law

   I.3) Main activity:
      Education
      Other: National Museum

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Contract for Provision of IBM TSM Support at the Natural History Museum
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 7

         Region Codes: UKI1 - Inner London         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Systems support services. Computer support and consultancy services. Technical computer support services. Contract for Provision of IBM TSM Support at the Natural History Museum
         
      II.1.6)Common Procurement Vocabulary:
         72253200 - Systems support services.
         
         72600000 - Computer support and consultancy services.
         
         72611000 - Technical computer support services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): Yes       
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      Not Provided      
      
      II.2.2)Options: Not Provided         
         II.2.3)Information about renewals:
            This contract is subject to renewal: Not Provided         
   II.3)Duration Of The Contract Or Time-Limit For Completion      
      Not Provided
   Information About Lots
               
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Not Provided
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      Not Provided
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Not Provided
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions: Not Provided      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
      Not Provided      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         Not Provided
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         Not Provided      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: Not Provided      
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Open
   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: Not Provided
   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: NHM TS IBM TSM 2015      
      IV.3.2)Previous publication(s) concerning the same contract: No

      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

      Date: 11/05/2015
      Time-limit for receipt of requests for documents or for accessing documents: 12:00
         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 11/05/2015
         Time: 17:00      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         
      IV.3.7)Minimum time frame during which the tenderer must maintain the tender
         Duration in days: 120
      
      IV.3.8)Conditions for opening tenders
         Not Provided

Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: Not Provided
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: Not Provided      
   VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. The NHM’s Technology Solutions department, part of Corporate Services, comprises 50 staff that provide first to third line support of the Museum’s myriad business systems and supporting IT infrastructure as well as project management and business analyst resources to help coordinate business change involving technology.
The objective of this Procurement is to secure a supplier to provide and manage the TSM solution as well as providing strategic advice on how best to manage data protection, in a cost effective way, making best of use of technology changes.
The NHM’s Technology Solutions department, part of Corporate Services, comprises ~50 staff that provide first to third line support of the Museum’s myriad business systems and supporting IT infrastructure as well as project management and business analyst resources to help coordinate business change involving technology.
The NHM has committed to digitising its collection; 20 million specimens over the next 10 years, with far reaching consequences for the underlying technology infrastructure required to support the activities and resultant data. Estimates are that by 2016 the NHM will be producing 10TB data per week, increasing to 20TB per week in 2017. This digitisation data, as well as our general corporate data, requires resilient storage and protection in an efficient, cost effective manner. To achieve this, the NHM currently utilises IBM TSM, disk to disk to tape backup, as well as HSM, utilising tape as primary storage media, to manage the data cost effectively.
The TSM environment at the NHM is comprised of 2 TSM servers, SAN storage and an IBM TS3500 Tape library. Licensing is part owned and part delivered through a managed service.
NHM are seeking an IBM data protection specialist who can provide and manage the TSM solution as well as providing strategic advice on how best to manage data protection, in a cost effective way, making best of use of technology changes.
Bidders are required complete and submit their tender return via the Delta e-sourcing website, The Access Code for this tender is: S55ZPFUW6H The deadline for submitting your response(s) is 11.05.2015 17:00. Please ensure that you allow yourself plenty of time to upload your tender to the Delta e-sourcing site prior to the closing time. We suggest at least 90 minutes. If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call +44 8452707050 or email helpdesk@delta-esourcing.com
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Systems-support-services./S55ZPFUW6H

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/S55ZPFUW6H
GO-201541-PRO-6488748 TKR-201541-PRO-6488747
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      The Chartered Institue of Arbitrators
      United Kingdom

      Body responsible for mediation procedures:
               The Chartered Institue of Arbitrators
         12 Bloomsbury Square, London, London, WC1A 2LP, United Kingdom
         Tel. +44 2074217444, Fax. +44 2074044023, Email: info@ciarb.org, URL: http://www.ciarb.org/

      VI.4.2)Lodging of appeals: Not Provided   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 01/04/2015

ANNEX A