Care Quality Commission: Tell Us About Your Care Partnerships

UK-London: Research and development services and related consultancy services.
Section I: Contracting Authority
      I.1) Name and addresses
             Care Quality Commission
             151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
             Email: commercial.contracts@cqc.org.uk
             Contact: Commercial and Contracts
             Main Address: www.cqc.org.uk
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/delta
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/delta to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Health

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Tell Us About Your Care Partnerships       
      Reference Number: CQC AM 102
      II.1.2) Main CPV Code:
      73000000 - Research and development services and related consultancy services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: The contract is to find an organisation or organisations to provide: Continuous supply of qualitative intelligence about people's experiences of named health and social care services to CQC over a 12 month period. This should be an existing ‘supply’ rather than something that has to be stimulated, the Intelligence must be submitted via the CQC Share your experience form - http://www.cqc.org.uk/share-your-experience-finder. - As well as an Indirect supply of Share Your Experience webforms via promotion of CQC to the public, the standards of care people have a right to expect, CQC’s role in regulating, monitoring and inspecting services, and encouragement for people to use our inspection reports to inform choice, and to share experiences to improve care for others in the future. The contract is anticipated to commence during the end of the 2nd quarter 2016/start of 3rd quarter 2016 for the duration of 1 yr with the option to extend for a further 2 yrs at 12 month intervals (1+1+1)       
      II.1.5) Estimated total value:
      Value excluding VAT: 145,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: All lots
      Maximum number of lots that may be awarded to one tenderer: Not provided
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Lot 1 and Lot 2 as specified in the ITT documentation

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: Direct supply of CQC Share Your Experience webforms (on a continuous basis)       
      Lot No: Lot 1       
      II.2.2) Additional CPV codes:
      85100000 - Health services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: Direct supply of CQC Share Your Experience webforms (on a continuous basis) providing qualitative information from members of the public about individual experiences of care at named health and social care services subject to regulation by CQC. This should be an existing ‘supply’ rather than something that has to be stimulated.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 100,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 12       
      This contract is subject to renewal: Yes       
      Description of renewals: The contact is for 1 year with the option to extend for a further 2 years at 12 month intervals (1+1+1). We anticipate contracts will be extended post year 1, but this is subject to budget availability and agreement between CQC and the supplier concerned.
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 2
      
      II.2.1) Title: Indirect supply of Share Your Experience webforms via promotion of CQC to the public       
      Lot No: Lot 2       
      II.2.2) Additional CPV codes:
      85100000 - Health services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: Indirect supply of Share Your Experience webforms via promotion of CQC to the public, the standards of care people have a right to expect, CQC’s role in regulating, monitoring and inspecting services, and encouragement for people to use our inspection reports to inform choice, and to share experiences to improve care for others in the future
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 45,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 12       
      This contract is subject to renewal: Yes       
      Description of renewals: The contact is for 1 year with the option to extend for a further 2 years at 12 month intervals (1+1+1). We anticipate contracts will be extended post year 1, but this is subject to budget availability and agreement between CQC and the supplier concerned.
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      DO I NEED TO INCLUDE SOMETHING HERE?    
      III.2.2) Contract performance conditions       
      To be set out in the contract documents provided to applicants who are invited to tender          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 27/07/2016 Time: 12:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided      
      IV.2.7) Conditions for opening of tenders:
         Date: 27/07/2016
         Time: 12:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./U7WP9UX78A

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/U7WP9UX78A
   VI.4) Procedures for review
   VI.4.1) Review body:
             Care Quality Commission
       151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
       Email: commercialcontracts@cqc.org.uk
   VI.4.2) Body responsible for mediation procedures:
             Care Quality Commission
          London, United Kingdom
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Care Quality commission will observe a minimum of 10 days standstill period before the award of any contract in line with OJEU requirements    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
          Care Quality Commission
       London, United Kingdom
   VI.5) Date Of Dispatch Of This Notice: 27/06/2016

Annex A