Notting Hill Genesis: Maintenance and Repair of Passenger and Mobility Lifts

UK-London: Lift-maintenance services.
Section I: Contracting Authority
      I.1) Name and addresses
             Notting Hill Genesis
             Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
             Tel. +44 7849310635, Email: jim.biggin@nhg.org.uk
             Contact: Jim Biggin Procurement Manager
             Main Address: https://www.nhg.org.uk, Address of the buyer profile: https://www.nhg.org.uk/about-us/
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Lift-maintenance-services./YT9XU9CAR7
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Regional or local agency/office
      I.5) Main activity
            Housing and community amenities

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Maintenance and Repair of Passenger and Mobility Lifts       
      Reference Number: PROC1433
      II.1.2) Main CPV Code:
      50750000 - Lift-maintenance services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Notting Hill Genesis (NHG) is looking to put in place two contracts. One relating to its maintenance and repair of passenger lifts, and one relating to maintenance and repair of mobility lifts. The intended commencement date of each contract is the 1st April 2023, which NHG will endeavour to meet, but acknowledges this may be subject to slight change depending on the progress of the procurement.

Should one contractor be the 1st ranked bidder for both Lots, having applied for both Lots, NHG reserves the right to award both workstreams as one combined contract.       
      II.1.5) Estimated total value:
      Value excluding VAT: 18,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: All lots
      Maximum number of lots that may be awarded to one tenderer: 2
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Lot 1 Passenger Lifts Repairs and Maintenance
Lot 2 Mobility Lifts Repairs and Maintenance

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: Passenger Lifts Repairs and Maintenance       
      Lot No: 1       
      II.2.2) Additional CPV codes:
      50700000 - Repair and maintenance services of building installations.
      50710000 - Repair and maintenance services of electrical and mechanical building installations.
      50712000 - Repair and maintenance services of mechanical building installations.
      50711000 - Repair and maintenance services of electrical building installations.
      42416100 - Lifts.
      50750000 - Lift-maintenance services.
      
      II.2.3) Place of performance:
      UKI6 Outer London – South
      UKH3 Essex
      UKI5 Outer London – East and North East
      UKI4 Inner London – East
      UKI3 Inner London – West
      UKH1 East Anglia
      UKI7 Outer London – West and North West
      UKH23 Hertfordshire
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: This lot includes but is not limited to, a fully comprehensive maintenance and repairs contract for all cleaning, examining, adjustment lubrication, realignment and corrective actions required to maintain passenger lifts to their original standard in accordance with the original equipment manufacturer across all Notting Hill Genesis buildings.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 17,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 120       
      This contract is subject to renewal: Yes       
      Description of renewals: The Contract Period will be 4 years from the Commencement Date of the Works and Services and may be extended by the Employer up to a maximum total Contract Period of 10 years (120 months) from the Commencement Date. If the Employer extends the Contract period, it intends to issue any extension of four years followed by a further 2 years, however the Employer always reserves the right not to extend or to extend in one year increments (no extension shall be less than one year). In each case the Employer may exercise its right to extend the Contract Duration by giving the Contractor not less than 3 (three) months’ notice in writing to the Contractor.
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged minimum number: 1
             
      Objective criteria for choosing the limited number of candidates: Please refer to SQ documentation for further details relating to criteria.
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: For more information about this opportunity, please visit the Delta portal at: https://www.delta-esourcing.com/tenders/UK-London:-Lift-maintenance-services./WE4342QVWQ

To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/WE4342QVWQ       
II.2) Description Lot No. 2
      
      II.2.1) Title: Mobility Lifts Repairs and Maintenance       
      Lot No: 2       
      II.2.2) Additional CPV codes:
      42416100 - Lifts.
      44115600 - Stairlifts.
      50750000 - Lift-maintenance services.
      50700000 - Repair and maintenance services of building installations.
      50710000 - Repair and maintenance services of electrical and mechanical building installations.
      50712000 - Repair and maintenance services of mechanical building installations.
      50711000 - Repair and maintenance services of electrical building installations.
      
      II.2.3) Place of performance:
      UKI6 Outer London – South
      UKH3 Essex
      UKI5 Outer London – East and North East
      UKI4 Inner London – East
      UKI3 Inner London – West
      UKH1 East Anglia
      UKI7 Outer London – West and North West
      UKH23 Hertfordshire
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: This lot includes but is not limited to, a comprehensive maintenance and repairs contract for all cleaning, examining, adjustment lubrication, realignment and corrective actions required to maintain mobility lifts to their original standard in accordance with the original equipment manufacturer across all Notting Hill Genesis buildings.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 825,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 120       
      This contract is subject to renewal: Yes       
      Description of renewals: The Contract Period will be 4 years from the Commencement Date of the Works and Services and may be extended by the Employer up to a maximum total Contract Period of 10 years (120 months) from the Commencement Date. If the Employer extends the Contract period, it intends to issue any extension of four years followed by a further 2 years, however the Employer always reserves the right not to extend or to extend in one year increments (no extension shall be less than one year). In each case the Employer may exercise its right to extend the Contract Duration by giving the Contractor not less than 3 (three) months’ notice in writing to the Contractor.
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged minimum number: 1
             
      Objective criteria for choosing the limited number of candidates: Please refer to SQ documentation for further details relating to criteria.
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/Y2PJB63YTV

Please note, Lot 2 Estimated Value is based on NHG's current "Basic" Repairs and Maintenance package, not Comprehensive which NHG is considering. Bidders should acquaint themselves with the included Draft Specification and Asset Register to inform their opinion of this Lot's true value.       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Please refer to SQ documentation for further details relating to criteria.    
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description RESTRICTED
      IV.1.1) Type of procedure: Restricted   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO        
         The procurement involves the setting up of a dynamic purchasing system - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: 2022/S 000 - 010244       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 15/09/2022 Time: 12:00
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: 14/10/2022       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 6
      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Outline requirements, which can be found in the SQ documentation are as follows:

•Lot 1: Passenger Lift contract (comprehensive) - 686 assets at best estimate and potentially subject to minor change
•Lot 2: Mobility Lift Contract (basic) - 757 assets at best estimate and potentially subject to minor change
•Both lots cover all NHG directly managed stock
Geographical area - 95% within M25, rest are in home counties

Lot 1 - Passenger Lifts
•Comprehensive nature to include 12 service visits annually and all works with exclusion of modernisations/replacements and vandalism/misuse
•30 min response to entrapments, 2 hr response to failures – 24/7/365
•To introduce remote monitoring on all lifts within 18 months.
•Mixture of lifts from global OEM's and independent installers
•Ages range from newbuild to 20 years old.
•Lifts predominantly below 10 storeys
•Passenger Lift Maintenance contractor will be invited to tender for all mods/replacement projects.

Lot 2 - Mobility Lifts
•Basic cover to include 6-monthly visits
•30 min response to entrapments, 2 hr response to failures – 24/7/365
•Types of lift; Stairlift, Through Floor Lift, Platform Lift, Step Lifts, Hoists, Assisted Baths, Powered Beds
•Installed in domestic units, communal areas of care schemes, some external

KPI's
•To be linked to annual uplift
•Monthly performance to be agreed and tracked
•KPI's to include; Downtime, Callout Response times, No. of Immediate Defects, % PPM Visits completed on time, First Time Fix Rate
•Monthly scores are recorded against SLA and weighted.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Lift-maintenance-services./YT9XU9CAR7

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/YT9XU9CAR7
   VI.4) Procedures for review
   VI.4.1) Review body:
             The Royal Court of Justice
       The Royal Court of Justice, The Strand, London, WC2A 2LL, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    In accordance with Regulation 86 (notices of decisions to award a contract or conclude a Framework Agreement); regulation 87 (standstill period) and the other relevant provisions of the Public Contracts Regulations 2015, following any decision to award a contract or contracts the Contracting Authority will be providing debriefing information to unsuccessful bidders and observe a minimum 10 day standstill period and conclusion of the relevant Section 20 process, before the contracts are entered into. Notting Hill Genesis reserves the right not to award the opportunity or to award only part (or a different arrangement) of the opportunity described in this notice.    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
          Crown Commercial Services
       70 Whitehall, London, United Kingdom
   VI.5) Date Of Dispatch Of This Notice: 16/08/2022

Annex A