Royal Borough of Kensington and Chelsea: Homelessness and Rough Sleeping Contract - West London Floating Support Service

  Royal Borough of Kensington and Chelsea is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Homelessness and Rough Sleeping Contract - West London Floating Support Service
Notice type: UK2: Preliminary market engagement notice
Authority: Royal Borough of Kensington and Chelsea
Nature of contract: Services
Procedure: Above threshold - Open procedure
Short Description: The Royal Borough of Kensington and Chelsea on behalf of the West London Housing is seeking to engage with a suitable support provider to deliver a housing related floating support service for former rough sleepers, or single people at risk of homelessness or rough sleeping, to help them settle into independent accommodation. The service will help to deliver the partnerships’ strategic aims of preventing homelessness by delivering support to people that enables independent living such as maintaining a tenancy and meeting tenancy obligations, improving daily living skills, improving health and wellbeing, finances and access to employment. Minimum Requirements The Supplier will be required to: •Support people with low to medium needs that are living in independent accommodation anywhere in the West London Housing Partnership Boroughs of RBKC, LBHF, Brent, Ealing, Hillingdon, Hounslow or Harrow, and who are either formerly homeless or rough sleeping, or at risk of becoming homeless or rough sleeping. •Have capacity to support a minimum of 65 people at any one time, for up to 6-months. •Deliver support to service users through a mixture of access channels including face to face in the community, in service user’s homes, by telephone and online / video calls. •Adapt the available support flexibly to meet service demand and respond to individual need. •Evidence and demonstrate a strong track record of delivering similar services. •Ability to work in partnership with a wide range of stakeholders and link people into relevant support services to meet their needs and promote independent living.
Published: 13/08/2025 10:00
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-London: Health and social work services.

Scope



Scope: Homelessness and Rough Sleeping Contract - West London Floating Support Service


Description:


The Royal Borough of Kensington and Chelsea on behalf of the West London Housing is seeking to engage with a suitable support provider to deliver a housing related floating support service for former rough sleepers, or single people at risk of homelessness or rough sleeping, to help them settle into independent accommodation.

The service will help to deliver the partnerships’ strategic aims of preventing homelessness by delivering support to people that enables independent living such as maintaining a tenancy and meeting tenancy obligations, improving daily living skills, improving health and wellbeing, finances and access to employment.

Minimum Requirements

The Supplier will be required to:

•Support people with low to medium needs that are living in independent accommodation anywhere in the West London Housing Partnership Boroughs of RBKC, LBHF, Brent, Ealing, Hillingdon, Hounslow or Harrow, and who are either formerly homeless or rough sleeping, or at risk of becoming homeless or rough sleeping.

•Have capacity to support a minimum of 65 people at any one time, for up to 6-months.

•Deliver support to service users through a mixture of access channels including face to face in the community, in service user’s homes, by telephone and online / video calls.

•Adapt the available support flexibly to meet service demand and respond to individual need.

•Evidence and demonstrate a strong track record of delivering similar services.

•Ability to work in partnership with a wide range of stakeholders and link people into relevant support services to meet their needs and promote independent living.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./X54N666N9P

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/X54N666N9P


Total value (estimated):


GBP 651,000 including VAT

Contract dates (estimated)


01/04/2026 to 31/03/2029

CPV Classifications:


85000000 - Health and social work services.
98341000 - Accommodation services.

Delivery regions:


UKI74 Harrow and Hillingdon
UKI75 Hounslow and Richmond upon Thames
UKI33 Kensington & Chelsea and Hammersmith & Fulham
UKI72 Brent
UKI73 Ealing
   

Engagement


Engagement deadline
08/09/2025
The engagement has not yet been carried out.Engagement process description:
Engagement process description: Providers are required to submit responses to the enclosed questionnaire by the Engagement Deadline (08/09/2025).

If the Authority wishes to conduct meetings with suitable responders, these will be undertaken throughout September 2025.

It is anticipated the Tender Notice will be published in October/November 2025.

Contracting authority



       Royal Borough of Kensington and Chelsea, PPRX-1592-MXGN
       The Royal Borough of Kensington and Chelsea, Town Hall, 8 Hornton Street, London, W8 7NX, United Kingdom
       Email: procurement@rbkc.gov.uk
       Address of the buyer profile: www.rbkc.gov.uk/business-and-enterprise/business-opportunities-and-procurement/procurement-borough

Organisation type: REGIONAL_AUTHORITY
Devolved regulations that apply: None

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