Notting Hill Genesis is using Delta eSourcing to run this tender exercise
Notice Summary |
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Title: | Oakland Rise Soft Facilities Management |
Notice type: | Contract Notice |
Authority: | Notting Hill Genesis |
Nature of contract: | Services |
Procedure: | Restricted |
Short Description: | Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located in North London.The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance.There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes 160 market .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service |
Published: | 04/08/2020 17:16 |
View Full Notice
Section I: Contracting Authority
I.1) Name and addresses
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Tel. +44 07540122911, Email: lorraine.taylor@nhg.org.uk
Contact: Lorraine Taylor
Main Address: https://www.nhggroup.org.uk
NUTS Code: UKI
I.2) Joint procurement
The contract involves joint procurement: No.
In the case of joint procurement involving different countries, state applicable national procurement law: Not provided
The contract is awarded by a central purchasing body: No.
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Facilities-management-services./P7R2TGHZP3
Additional information can be obtained from: the abovementioned address
Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/tenders to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
I.4) Type of the contracting authority
Other type:: Housing Association
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Oakland Rise Soft Facilities Management
Reference Number: 509705648
II.1.2) Main CPV Code:
79993100 - Facilities management services.
II.1.3) Type of contract: SERVICES
II.1.4) Short description: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located in North London.The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance.There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes 160 market .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service
II.1.5) Estimated total value:
Value excluding VAT: 2,600,000
Currency: GBP
II.1.6) Information about lots:
This contract is divided into lots: No
II.2) Description
II.2.2) Additional CPV codes:
Not Provided
II.2.3) Place of performance:
UKI LONDON
II.2.4) Description of procurement: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located Old Oak Common NW10 6DU. The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance. There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes which will be sold to QPR and 160 market homes retained by NHG .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service, taking any necessary actions to achieve the highest standards of service delivery, and to maintain a clean and tidy appearance. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of these soft facilities management services.To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . The successful service provider will be responsible for all aspects of the Security, Concierge ,Cleaning and Grounds Maintenance to this new site . As this is a brand-new scheme and Tupe will not be involved in the process, therefore we will require the new supplier to provide the resources to undertake the services
II.2.5) Award criteria:
Criteria below
Quality criterion - Name: Criterion 1 / Weighting: 60
Cost criterion - Name: Criterion 1 / Weighting: 40
II.2.6) Estimated value:
Value excluding VAT: 2,600,000
Currency: GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
Start: 01/01/2021 / End: 01/01/2025
This contract is subject to renewal: No
Description of renewals: Not provided
II.2.9) Information about the limits on the number of candidates to be invited:
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates: Not provided
II.2.10) Information about variants:
Variants will be accepted: No
II.2.11) Information about options:
Options: Yes
Description of options: This contract allows for an extension of two years of 1 year each
II.2.12) Information about electronic catalogues:
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: No
Identification of the project: Not provided
II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P7R2TGHZP3
Section III: Legal, Economic, Financial And Technical Information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Not Provided
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
List and brief description of selection criteria:
Not Provided
Minimum level(s) of standards possibly required (if applicable) :
Not Provided
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
List and brief description of selection criteria:
Not Provided
Minimum level(s) of standards possibly required (if applicable) :
Not Provided
III.1.5) Information about reserved contracts (if applicable)
The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No
The execution of the contract is restricted to the framework of sheltered employment programmes: No
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Reference to the relevant law, regulation or administrative provision:
Not Provided
III.2.2) Contract performance conditions
Not Provided
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No
Section IV: Procedure
IV.1) Description RESTRICTED
IV.1.1) Type of procedure: Restricted
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement - NO
The procurement involves the setting up of a dynamic purchasing system - NO
In the case of framework agreements justification for any duration exceeding 4 years: Not Provided
IV.1.6) Information about electronic auction:
An electronic auction will be used: No
Additional information about electronic auction: Not provided
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure:
Notice number in the OJ S: Not provided
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 03/09/2020 Time: 17:30
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: Not Provided
IV.2.4) Languages in which tenders or requests to participate may be submitted: English,
IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided
Section VI: Complementary Information
VI.1) Information about recurrence
This is a recurrent procurement: No
Estimated timing for further notices to be published: Not provided
VI.2) Information about electronic workflows
Electronic ordering will be used Yes
Electronic invoicing will be accepted Yes
Electronic payment will be used Yes
VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Facilities-management-services./P7R2TGHZP3
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/P7R2TGHZP3
VI.4) Procedures for review
VI.4.1) Review body:
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Email: lorraine.taylor@nhg.org.uk
Internet address: https://www.nhggroup.org.uk
VI.4.2) Body responsible for mediation procedures:
Not provided
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Not Provided
VI.4.4) Service from which information about the lodging of appeals may be obtained:
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Email: lorraine.taylor@nhg.org.uk
Internet address: https://www.nhggroup.org.uk
VI.5) Date Of Dispatch Of This Notice: 04/08/2020
Annex A
View any Notice Addenda
UK-London: Facilities management services.
Section I: Contracting authority/entity (as stated in the original notice)
I.1) Name and addresses
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Tel. +44 07540122911, Email: lorraine.taylor@nhg.org.uk
Contact: Lorraine Taylor
Main Address: https://www.nhggroup.org.uk
NUTS Code: UKI
Section II: Object (as stated in the original notice)
II.1) Scope of the procurement
II.1.1) Title: Oakland Rise Soft Facilities Management Reference number: 509705648
II.1.2) Main CPV code:
79993100 - Facilities management services.
II.1.3) Type of contract: SERVICES
II.1.4) Short Description: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located in North London.The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance.There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes 160 market .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service
Section VI: Complementary information
V1.5) Date of dispatch of this notice: 27/08/2020
VI.6) Original notice reference:
Notice Reference: 2020 - 237014
Notice number in OJ S: Not Provided
Date of dispatch of the original notice: 04/08/2020
Section VII: Changes
VII.1) Information to be changed or added
VII.1.1) Reason for change: Modification of original information submitted by the contracting authority
VII.1.2) Text to be corrected in original notice No: 1
Section Number: II.1.5
Lot No: Not provided
Place of text to be modified: 11.1.5
Instead of: Estimated total value:
Value excluding VAT: 2,600,000
Currency: GBP
Read: Estimated total value: Value excluding VAT: 4,000,000.
Currency: GBP
VII.1.2) Text to be corrected in original notice No: 2
Section Number: II.2.6)
Lot No: Not provided
Place of text to be modified: 11.2.6)
Instead of: Estimated total value:
Value excluding VAT: 2,600,000
Currency: GBP
Read: Estimated total value:
Value excluding VAT: 4,000,000
Currency: GBP
VII.2) Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Facilities-management-services./P7R2TGHZP3
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/P7R2TGHZP3
View Award Notice
Section I: Contracting Authority
I.1) Name, Addresses and Contact Point(s):
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Tel. +44 07540122911, Email: lorraine.taylor@nhg.org.uk
Contact: Lorraine Taylor
Main Address: https://www.nhggroup.org.uk
NUTS Code: UKI
I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No
I.4)Type of the contracting authority:
Other type:: Housing Association
I.5) Main activity:
Housing and community amenities
Section II: Object Of The Contract
II.1) Scope of the procurement
II.1.1) Title: Oakland Rise Soft Facilities Management
Reference number: 509705648
II.1.2) Main CPV code:
79993100 - Facilities management services.
II.1.3) Type of contract: SERVICES
II.1.4) Short description: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located in North London.The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance.There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes 160 market .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service
II.1.6) Information about lots
This contract is divided into lots: No
II.1.7) Total value of the procurement (excluding VAT)
Value: 2,843,294.08
Currency:GBP
II.2) Description
II.2.2) Additional CPV code(s):
Not Provided
II.2.3) Place of performance
Nuts code:
UKI - LONDON
Main site or place of performance:
LONDON
II.2.4) Description of the procurement: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located Old Oak Common NW10 6DU. The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance. There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes which will be sold to QPR and 160 market homes retained by NHG .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service, taking any necessary actions to achieve the highest standards of service delivery, and to maintain a clean and tidy appearance. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of these soft facilities management services.To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . The successful service provider will be responsible for all aspects of the Security, Concierge ,Cleaning and Grounds Maintenance to this new site . As this is a brand-new scheme and Tupe will not be involved in the process, therefore we will require the new supplier to provide the resources to undertake the services
II.2.5) Award criteria:
Quality criterion - Name: Criterion 1 / Weighting: 60
Cost criterion - Name: Criterion 1 / Weighting: 40
II.2.11) Information about options
Options: Yes
Description of these options:This contract allows for an extension of two years of 1 year each
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P7R2TGHZP3
Section IV: Procedure
IV.1) Description
IV.1.1)Type of procedure: Restricted
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No
A dynamic purchasing system was set up: No
IV.1.6) Information about electronic auction
An electronic auction has been used: No
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2020/S 152-373641
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No
Section V: Award of contract
Award Of Contract (No.1)
Contract No: Not Provided
Lot Number: Not Provided
Title: Not Provided
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 11/11/2020
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: 5
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Just Ask Estate Services, 05956392
Unit 4, Wintersells Business Park,, Wintersells Road, West Byfleet, Surrey, KT14 7LF, United Kingdom
Email: Kathryn.morgan@justaskservices.co.uk
NUTS Code: UKI
The contractor is an SME: No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 2,879,943.6
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Section VI: Complementary information
VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=571051111
VI.4) Procedures for review
VI.4.1) Review body
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Email: lorraine.taylor@nhg.org.uk
Internet address: https://www.nhggroup.org.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided
VI.4.4) Service from which information about the review procedure may be obtained
Notting Hill Genesis
Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
Email: lorraine.taylor@nhg.org.uk
Internet address: https://www.nhggroup.org.uk
VI.5) Date of dispatch of this notice: 17/02/2021