University of Leicester: Employee Assistance Programme & Support Services

  University of Leicester is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Employee Assistance Programme & Support Services
Notice type: Contract Notice
Authority: University of Leicester
Nature of contract: Services
Procedure: Open
Short Description: The University of Leicester is seeking to appoint a provider of an Employee Assistance Programme including staff counselling and online support for a variety of circumstances. A more detailed description of requirements can be found in Section 3 of the Invitation to Tender (ITT). The successful tenderer will be expected to work with the Staff Health and Wellbeing Lead and the Occupational Health Team based at the University. The successful tenderer will be required to enter into a contractual arrangement and complete set up of the services no later than 31st January 2024. The contract term will be four years, with the option to extend for a further 24 months, subject to annual reviews. T
Published: 04/08/2023 12:45
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UK-Leicester: Health services.
Section I: Contracting Authority
      I.1) Name and addresses
             University of Leicester
             University of Leicester, University Road, Leicester, LE1 7RH, United Kingdom
             Tel. +44 1162525205, Email: sab88@le.ac.uk
             Contact: Stewart Brewer
             Main Address: https://universityofleicester.delta-esourcing.com/, Address of the buyer profile: https://le.ac.uk/
             NUTS Code: UKF21
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Health-services./2H2P2K3YV2
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Health-services./2H2P2K3YV2 to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Education

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Employee Assistance Programme & Support Services       
      Reference Number: LUV01145
      II.1.2) Main CPV Code:
      85100000 - Health services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: The University of Leicester is seeking to appoint a provider of an Employee Assistance Programme including staff counselling and online support for a variety of circumstances. A more detailed description of requirements can be found in Section 3 of the Invitation to Tender (ITT). The successful tenderer will be expected to work with the Staff Health and Wellbeing Lead and the Occupational Health Team based at the University.

The successful tenderer will be required to enter into a contractual arrangement and complete set up of the services no later than 31st January 2024.

The contract term will be four years, with the option to extend for a further 24 months, subject to annual reviews. T       
      II.1.5) Estimated total value:
      Value excluding VAT: 200,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      Not Provided       
      II.2.3) Place of performance:
      UKF21 Leicester
      
      II.2.4) Description of procurement: The University of Leicester is seeking to appoint a provider of an Employee Assistance Programme including staff counselling and online support for a variety of circumstances. A more detailed description of requirements can be found in Section 3 of theInvitation to Tender (ITT). The successful tenderer will be expected to work with the Staff Health and Wellbeing Lead and the Occupational Health Team based at the University.

The successful tenderer will be required to enter into a contractual arrangement and complete set up of the services no later than 31st January 2024.

The contract term will be four years, with the option to extend for a further 24 months, subject to annual reviews.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 200,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 72       
      This contract is subject to renewal: Yes       
      Description of renewals: The contract term will be four years, with the option to extend for a further 24 months, subject to annual reviews.
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: N/A       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      N/A    
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 04/09/2023 Time: 15:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Until: 31/12/2023
      
      IV.2.7) Conditions for opening of tenders:
         Date: 04/09/2023
         Time: 15:30
         Place:
         Leicester
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: Yes    
   Estimated timing for further notices to be published: 2027 or 2029 depending on extension options taken
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://universityofleicester.delta-esourcing.com/tenders/UK-UK-Leicester:-Health-services./2H2P2K3YV2

To respond to this opportunity, please click here:
https://universityofleicester.delta-esourcing.com/respond/2H2P2K3YV2
   VI.4) Procedures for review
   VI.4.1) Review body:
             University of Leicester
       University Road, Leicester, LE1 7RH, United Kingdom
       Tel. +44 1162525205, Email: procurement@le.ac.uk
       Internet address: https://le.ac.uk/
   VI.4.2) Body responsible for mediation procedures:
             University of Leicester
          University Road, Leicester, LE1 7RH, United Kingdom
          Tel. +44 1162525205, Email: procurement@le.ac.uk
          Internet address: https://le.ac.uk/
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    In accordance with Regulations 86 and 87 of the Public Contracts Regulations 2015, the
University will incorporate a 10 calendar days standstill period starting from the day
information on the award of the contract was communicated to tenderers. The regulations
provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the
rules to take action in the High Court (England, Wales and Northern Ireland).    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
          University of Leicester
       University Road, Leicester, LE1 7RH, United Kingdom
       Tel. +44 1162525205, Email: procurement@le.ac.uk
       Internet address: https://le.ac.uk/
   VI.5) Date Of Dispatch Of This Notice: 04/08/2023

Annex A


View any Notice Addenda

View Award Notice

UK-Leicester: Health services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       University of Leicester
       University of Leicester, University Road, Leicester, LE1 7RH, United Kingdom
       Tel. +44 1162525205, Email: sab88@le.ac.uk
       Contact: Stewart Brewer
       Main Address: https://universityofleicester.delta-esourcing.com/, Address of the buyer profile: https://le.ac.uk/
       NUTS Code: UKF21

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Education

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Employee Assistance Programme & Support Services            
      Reference number: LUV01145

      II.1.2) Main CPV code:
         85100000 - Health services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The University of Leicester is seeking to appoint a provider of an Employee Assistance Programme including staff counselling and online support for a variety of circumstances. A more detailed description of requirements can be found in Section 3 of the Invitation to Tender (ITT). The successful tenderer will be expected to work with the Staff Health and Wellbeing Lead and the Occupational Health Team based at the University. The successful tenderer will be required to enter into a contractual arrangement and complete set up of the services no later than 31st January 2024. The contract term will be four years, with the option to extend for a further 24 months, subject to annual reviews. T

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 180,000
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKF21 - Leicester
   
      Main site or place of performance:
      Leicester
             

      II.2.4) Description of the procurement: The University of Leicester is seeking to appoint a provider of an Employee Assistance Programme including staff counselling and online support for a variety of circumstances. A more detailed description of requirements can be found in Section 3 of theInvitation to Tender (ITT). The successful tenderer will be expected to work with the Staff Health and Wellbeing Lead and the Occupational Health Team based at the University. The successful tenderer will be required to enter into a contractual arrangement and complete set up of the services no later than 31st January 2024. The contract term will be four years, with the option to extend for a further 24 months, subject to annual reviews.

      II.2.5) Award criteria:
      Quality criterion - Name: Criterion 1 - Service Delivery Requirements / Weighting: 55
      Quality criterion - Name: Criterion 2 - Account Management / Weighting: 5
      Quality criterion - Name: Criterion 3 - Management Information / Weighting: 10
                  
      Cost criterion - Name: Criterion 1 - Price / Weighting: 30
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: N/A


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2022/S 000-022757
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: LUV01145    
   Lot Number: Not Provided    
   Title: Employee Assistance Programme & Support Services

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 21/12/2023

      V.2.2) Information about tenders
         Number of tenders received: 6
         Number of tenders received from SMEs: 1 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 6          
         Number of tenders received by electronic means: 6

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             PAM Wellbeing Ltd, 7475231
             Holly House,, 73 Sankey Street,, Warrington,, WA1 1SL, United Kingdom
             Tel. +44 1925976111, Email: salesenquiries@pamwellbeing.co.uk
             Internet address: https://pamwellbeing.co.uk/
             NUTS Code: UKD61
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 200,000          
         Total value of the contract/lot: 180,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=833000385

   VI.4) Procedures for review

      VI.4.1) Review body
          University of Leicester
          University Road, Leicester, LE1 7RH, United Kingdom
          Tel. +44 1162525205, Email: procurement@le.ac.uk
          Internet address: https://le.ac.uk/

      VI.4.2) Body responsible for mediation procedures
          University of Leicester
          University Road, Leicester, LE1 7RH, United Kingdom
          Tel. +44 1162525205, Email: procurement@le.ac.uk
          Internet address: https://le.ac.uk/

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: In accordance with Regulations 86 and 87 of the Public Contracts Regulations 2015, the University will incorporate a 10 calendar days standstill period starting from the day information on the award of the contract was communicated to tenderers. The regulations provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

      VI.4.4) Service from which information about the review procedure may be obtained
          University of Leicester
          University Road, Leicester, LE1 7RH, United Kingdom
          Tel. +44 1162525205, Email: procurement@le.ac.uk
          Internet address: https://le.ac.uk/

   VI.5) Date of dispatch of this notice: 04/01/2024