Borough Council of King's Lynn & West Norfolk: Revenues and Benefits Solution

Borough Council of King's Lynn & West Norfolk is using Delta eSourcing to run this tender exercise

Notice Summary

Title:	Revenues and Benefits Solution
Notice type:	Contract Notice
Authority:	Borough Council of King's Lynn & West Norfolk
Nature of contract:	Supplies
Procedure:	Open
Short Description:	The Council intends to let a new contract for software for its Revenues and Benefits service area.
Published:	22/09/2017 12:56

Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-King's Lynn: Industry specific software package.
Section I: Contracting Authority
      I.1) Name and addresses
             Borough Council of King's Lynn and West Norfolk
             King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
             Email: procurementtenders@west-norfolk.gov.uk
             Contact: Tony Hague
             Main Address: https://www.west-norfolk.gov.uk/, Address of the buyer profile: https://www.west-norfolk.gov.uk/info/20150/doing_business_with_us/
             NUTS Code: UKH16
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Industry-specific-software-package./4Q9RT5ZKV6
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via http://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Software-package-and-information-systems./4Q9RT5ZKV6 to the abovementioned address
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Regional or local authority
      I.5) Main activity
            General public services

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Revenues and Benefits Solution
      Reference Number: BCKLWN136
      II.1.2) Main CPV Code:
      48100000 - Industry specific software package.

      II.1.3) Type of contract: SUPPLIES
      II.1.4) Short description: The Council intends to let a new contract for software for its Revenues and Benefits service area.
      II.1.5) Estimated total value:
      Value excluding VAT: 550,000
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No

II.2) Description

      II.2.2) Additional CPV codes:
      Not Provided
      II.2.3) Place of performance:
      UKH16 North and West Norfolk

      II.2.4) Description of procurement: The Council intends to let a new contract for software for its Revenues and Benefits service area. This is one of the Council’s core IT systems which has a direct impact on our financial performance and customer reputation. This tender is to procure a software package from a supplier with a proven track record of providing the revenues and benefits systems for other local authorities.
      II.2.5) Award criteria:
            Criteria below
            Quality criterion - Name: Quality of Solution / Weighting: 23
            Quality criterion - Name: Post Implementation & Relationship Management / Weighting: 14
            Quality criterion - Name: Benefits Realisation / Weighting: 10
            Quality criterion - Name: Implementation / Weighting: 10
            Quality criterion - Name: Proposal / Weighting: 8

            Price - Weighting: 35

      II.2.6) Estimated value:
      Value excluding VAT: 550,000
      Currency: GBP
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 84
      This contract is subject to renewal: Yes
      Description of renewals: There will be provision in the contract for multiple extensions, of varying periods, up to a total of a further eight years.

      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       Yes
      Description of options: Options for extensions as detailed above.
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No
      Identification of the project: Not provided
      II.2.14) Additional information: Not provided

Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:
      Not Provided
      III.1.2) Economic and financial standing
      List and brief description of selection criteria:
      Not Provided
      Minimum level(s) of standards possibly required (if applicable) :
      Not Provided
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:
      Existing software is currently used by other local authorities in England and Wales.
      Minimum level(s) of standards possibly required (if applicable) :
      Not Provided
      III.1.5) Information about reserved contracts (if applicable)
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No
      The execution of the contract is restricted to the framework of sheltered employment programmes: No

   III.2) Conditions related to the contract

      III.2.2) Contract performance conditions
      Not Provided
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open

   IV.1.3) Information about a framework agreement or a dynamic purchasing system
         The procurement involves the establishment of a framework agreement - NO
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided


   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 26/10/2017 Time: 12:00

      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 12

      IV.2.7) Conditions for opening of tenders:
         Date: 26/10/2017
         Time: 13:30


Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: Yes
   Estimated timing for further notices to be published: 7-15 Years
   VI.2) Information about electronic workflows
   Electronic ordering will be used Yes
   Electronic invoicing will be accepted Yes
   Electronic payment will be used Yes
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Industry-specific-software-package./4Q9RT5ZKV6

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/4Q9RT5ZKV6
   VI.4) Procedures for review
   VI.4.1) Review body:
             Borough Council of King's Lynn and West Norfolk
       King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
       Email: procurementtenders@West-Norfolk.gov.uk
       Internet address: https://www.west-norfolk.gov.uk/
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:
    Not Provided
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
          Assistant Director - Finance
       King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
       Email: lorraine.gore@west-norfolk.gov.uk
   VI.5) Date Of Dispatch Of This Notice: 22/09/2017

Annex A

View any Notice Addenda

Revenues and Benefits Solution

UK-King's Lynn: Industry specific software package.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       Borough Council of King's Lynn and West Norfolk
       King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
       Email: procurementtenders@west-norfolk.gov.uk
       Contact: Tony Hague
       Main Address: https://www.west-norfolk.gov.uk/, Address of the buyer profile: https://www.west-norfolk.gov.uk/info/20150/doing_business_with_us/
       NUTS Code: UKH16

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement

   II.1.1) Title: Revenues and Benefits Solution      Reference number: BCKLWN136
   II.1.2) Main CPV code:
      48100000 - Industry specific software package.

   II.1.3) Type of contract: SUPPLIES
   II.1.4) Short Description: The Council intends to let a new contract for software for its Revenues and Benefits service area.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 19/10/2017

VI.6) Original notice reference:

   Notice Reference:    2017 - 212032
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 22/09/2017

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority

      VII.1.2) Text to be corrected in original notice No: 1

         Section Number: IV.2.2
         Place of text to be modified: Time limit for receipt of tenders
         Instead of:
         Date: 26/10/2017
         Local Time: 12:00
         Read:
         Date: 09/11/2017
         Local Time: 12:00

VII.2) Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=284018997

View Award Notice

UK-King's Lynn: Industry specific software package.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Borough Council of King's Lynn and West Norfolk
       King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
       Email: procurementtenders@west-norfolk.gov.uk
       Contact: Tony Hague
       Main Address: https://www.west-norfolk.gov.uk/, Address of the buyer profile: https://www.west-norfolk.gov.uk/info/20150/doing_business_with_us/
       NUTS Code: UKH16

   I.2) Joint procurement:
      The contract involves joint procurement: No
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Regional or local authority

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Revenues and Benefits Solution
      Reference number: BCKLWN136

      II.1.2) Main CPV code:
         48100000 - Industry specific software package.

      II.1.3) Type of contract: SUPPLIES

      II.1.4) Short description: The Council intends to let a new contract for software for its Revenues and Benefits service area.

      II.1.6) Information about lots
         This contract is divided into lots: No

      II.1.7) Total value of the procurement (excluding VAT)
          Value: 503,092

         Currency:GBP

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKH16 - North and West Norfolk

      Main site or place of performance:
      North and West Norfolk


      II.2.4) Description of the procurement: The Council intends to let a new contract for software for its Revenues and Benefits service area. This is one of the Council’s core IT systems which has a direct impact on our financial performance and customer reputation. This tender is to procure a software package from a supplier with a proven track record of providing the revenues and benefits systems for other local authorities.

      II.2.5) Award criteria:
      Quality criterion - Name: Quality of Solution / Weighting: 23
      Quality criterion - Name: Post Implementation & Relationship Management / Weighting: 14
      Quality criterion - Name: Benefits Realisation / Weighting: 10
      Quality criterion - Name: Implementation / Weighting: 10
      Quality criterion - Name: Proposal / Weighting: 8

      Price - Weighting: 35


      II.2.11) Information about options
         Options: Yes
         Description of these options:Options for extensions as detailed above.

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No


      II.2.14) Additional information: Not Provided

Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open

   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No


   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Not Provided


   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: C3030
   Lot Number: Not Provided
   Title: Not Provided

   A contract/lot is awarded: Yes

   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 07/03/2018

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: Not Provided
         Number of tenders received from tenderers from other EU Member States: Not Provided
         Number of tenders received from tenderers from non-EU Member States: Not Provided
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No

         Contractor (No.1)
             Civica UK Ltd
             2 Burston Road, Putney, London, SW15 6AR, United Kingdom
             NUTS Code: UKI
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided
         Total value of the contract/lot: 503,092
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No

Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=307935991

   VI.4) Procedures for review

      VI.4.1) Review body
          Borough Council of King's Lynn and West Norfolk
          King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
          Email: procurementtenders@West-Norfolk.gov.uk
          Internet address: https://www.west-norfolk.gov.uk/

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Assistant Director - Finance
          King's Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
          Email: lorraine.gore@west-norfolk.gov.uk

   VI.5) Date of dispatch of this notice: 15/03/2018