Hertfordshire County Council: Provision of a Leadership and Development Provider

UK-Hertford, Hertfordshire: Personnel-training services.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      Hertfordshire County Council
      County Hall, Pegs Lane, Hertford, Hertfordshire, SG13 8DQ, United Kingdom
      Tel. +44 1707292463, Email: zoe.upson@hertfordshire.gov.uk, URL: http://supplyhertfordshire.g2b.info, URL: http://supplyhertfordshire.g2b.info
      Contact: Zoe Upson, Attn: Zoe Upson
      Electronic Access URL: http://supplyhertfordshire.g2b.info
      Electronic Submission URL: http://supplyhertfordshire.g2b.info

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Regional or local authority

   I.3) Main activity:
      Education

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: Yes

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Provision of a Leadership and Development Provider
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 24

         Region Codes: UKH23 - Hertfordshire         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system: The notice involves the setting up of a framework agreement                                                        

      II.1.4)Information on framework agreement:      

            Framework agreement with a single operator
         Duration of the framework agreement:
            Duration in year(s): 4             
         Estimated total value of purchases for the entire duration of the framework agreement:
                                    
            Range between: 1,400,000 and 4,000,000
            Currency: GBP
                  
      II.1.5)Short description of the contract or purchase:
      Personnel-training services. Education and training services. Training services. Staff training services. Training programme services. Technical training services. Management training services. Personal development training services. Staff development services. Hertfordshire County Council wishes to commission a managed service provider to provide learning and development solutions, under a framework agreement.
         
      II.1.6)Common Procurement Vocabulary:
         79632000 - Personnel-training services.
         
         80000000 - Education and training services.
         
         80500000 - Training services.
         
         80511000 - Staff training services.
         
         80521000 - Training programme services.
         
         80531200 - Technical training services.
         
         80532000 - Management training services.
         
         80570000 - Personal development training services.
         
         79633000 - Staff development services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): Yes       
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      Our vision is to ensure that Hertfordshire County Council provides the best possible Learning and Development opportunities for its staff to support the delivery of high quality services to the Residents of Hertfordshire.

The contracting of a Learning and Development Provider will provide a:

Responsive and collaborative provision, seen as a partnership between the Council and the provider

Access to a range of high quality, cost effective and timely learning solutions (offering a mix of face to face, eLearning and other approaches such as social learning and mobile learning)

A portfolio of relevant and up-to-the-minute learning that reflects both the local and national context

Quality trainers and facilitators who understand the public sector/the Council context and challenges

Evaluation of learning that enables individuals and teams to see what difference the learning has made and what impact it is having on the organisation

Pace and speed of response on the design and delivery of bespoke events

Courses and events that provide stretch, challenge and rigour to the learning experience and positively engage the delegates/participants

Management Information that is easy to access and manipulate to provide meaningful reports on learning interventions

(note: course administrations/booking will be done internally)

Providers must have the capability to provide an automated evaluation process that is simple, clear and effective both in terms of the usability and reporting. Management information must be easily available to the organisation as and when it requires and must be able to provide data that shows reaction and impact and by:
Course
Category
Service Area

Outcomes The Council has identified the following for this project:-

Outcome 1
To supply a core portfolio of development programmes, courses and eLearning with a flexible offering including bespoke and tailor made solutions to meet the needs of specific parts of the Council.

This will include:
•   Leadership Development (excluding strategic Leadership development)
•   Management Development
•   Personal Skills Development

Outcome 2
Reduce time on face to face interventions by providing a wider range of accessible and good quality learning opportunities for staff.

Outcome 3
For the service to be in place and providing services on 23rd February 2015

Outcome 4
To make the framework agreement available to other Public Sector Bodies in Hertfordshire (see Appendix 1 of Volume I)

The contract period will be for 4 years commencing on the 23rd February 2015

The anticipated value range per annum is £350,000 - £1,000,000 the range stated below is based on the full 4 year term                  
         Estimated value excluding VAT:
         Range between: 1,400,000 and 4,000,000
         Currency: GBP
               
      
      II.2.2)Options: Not Provided         
         II.2.3)Information about renewals:
            This contract is subject to renewal: Not Provided         
   II.3)Duration Of The Contract Or Time-Limit For Completion      
         Duration in months: 48 (from the award of the contract)

   Information About Lots
               
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Not Provided
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      Not Provided
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Not Provided
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions: Not Provided      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:

      as per Volume I of the PQQ documentation      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         
         Information and formalities necessary for evaluating if requirements are met:
         as per Volume I of the PQQ documentation         
         Minimum Level(s) of standards possibly required:
         as per Volume I of the PQQ documentation
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         
         Information and formalities necessary for evaluating if requirements are met:
         as per Volume I of the PQQ documentation         
         Minimum Level(s) of standards possibly required:
         as per Volume I of the PQQ documentation      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: Not Provided      
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Restricted
      
      IV.1.2)Limitations on the number of operators who will be invited to tender or to participate:
                        Envisaged minimum number: 5 and maximum number: 8   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: No       

   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: HCC Ref: HCC1407409 Delta Access Code - 5XQQJW8MC9      
      IV.3.2)Previous publication(s) concerning the same contract: No

      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

      Date: 04/08/2014
      Time-limit for receipt of requests for documents or for accessing documents: 12:00
         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 27/09/2014
         Time: 12:00      
      IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates: Not Provided      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: No
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: No       
   VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.The contracting authority considers that this Framework Agreement may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of applicants will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.

During the Framework Agreement period there is a possibility that other public sector bodies may wish to call-off
No fixed list of organisations is set out within the tender exercise and no guarantee can be given as to the exact amount of business which may result from this tender exercise. However, the Provider will be expected to supply the services to any organisation identified below, including their customers and affiliates, which is authorised by the Council. Any organisation that utilises this Framework Agreement shall do so under the terms and conditions of this Framework Agreement.

The potential list of organisations that are able to call-off the Framework Agreement are as follows;
Broxbourne Borough Council
Dacorum Borough Council
East Herts District Council
Hertsmere Borough Council
North Herts District Council
St Albans City and District Council
Stevenage Borough Council
Three Rivers District Council
Watford Borough Council
Welwyn Hatfield District Council
Herts for Learning Ltd
http://www.hertsforlearning.co.uk/
Herts Catering Ltd
http://hertscatering.co.uk/
The Hertfordshire Constabulary:
www.herts.police.uk/
Police and Crime Commissioner's Office (PCC)
www.hertscommissioner.org/
Hertfordshire clinical commissioning groups:
East and North Hertfordshire Clinical Commissioning Group
www.enhertsccg.nhs.uk
Herts Valleys Clinical Commissioning
www.hertsvalleysccg.nhs.uk
The NHS in Hertfordshire:
Hertfordshire Community NHS Trust
http://www.hertschs.nhs.uk/
Hertfordshire Partnership University NHS Foundation Trust
http://www.hpft.nhs.uk/
East and North Hertfordshire NHS Trust
http://www.enherts-tr.nhs.uk/

The Council reserves the right at any time to cease the tendering process and not award a contract or to award only part of the opportunity described in this notice. If the Council takes up this right then they will not be responsible for, or pay the expenses or losses, which may be incurred by any applicant as a result.

The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under the law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.

Due to the current economic climate, Hertfordshire County Council reserves the right to carry out additional financial checks on all companies tendering for this Framework Agreement at any time during the procurement process, to ensure that they continue to meet the Council's requirements and remain financially viable to perform the Framework Agreement.

PLEASE READ THIS SECTION CAREFULLY AS IT PROVIDES FULL INSTRUCTIONS ON HOW TO APPLY FOR THIS REQUIREMENT

Hertfordshire County Council has moved to a new way of e-Tendering and worked closely with its Districts and Partners to create a joint procurement website called Supply Hertfordshire. This website is supported by BiP Solutions who provide a system called Delta which is the background platform to Supply Hertfordshire.

The PQQ Process
This procurement is a two stage process. If you wish to be considered as a tenderer you must complete and submit a PQQ by using the Tenderbox through BiP’s Delta by the due date of 12 noon on Monday 4th August 2014. PQQs cannot be uploaded after the closing date/time.

Step 1: Registering with Supply Hertfordshire
To participate in this tender you will need to go into http://supplyhertfordshire.g2b.info/hpf/ and register, thereafter you will be issued with a USERNAME and PASSWORD. (If you have already registered with Delta or Supply Hertfordshire, please follow the link above where you can log on using your existing username and password. If you have registered and have forgotten your Username and Password, please click on the forgotten password link below the log in box.) Please keep this USERNAME and PASSWORD secure, and do not pass it to any third parties.

Step 2: Completing your PQQ Documents
To obtain and complete the PQQ Documents, you will need to go into the Response Manager area and enter the Access Code 5XQQJW8MC9. You will then need to download the relevant documents and complete. Any supporting documents should be cross-referenced to the relevant question. If the Council requires further information concerning your PQQ, your organisation will be contacted. However, please provide full details and answer all questions, as the Council reserves the right not to ask tenderers for any further information or clarification.

Step 3: Uploading Your Completed PQQ
Once you have completed your PQQ you must then “upload” your completed response into the Tenderbox (Access Code 5XQQJW8MC9) and ensure it has been submitted as a response.

Please make sure you have submitted your PQQ to the correct Access Code, the Council will not be held accountable for any errors made by a applicant in submitting your PQQ
.
If you are experiencing problems, then please contact the Delta helpdesk via email at helpdesk@delta-esourcing.com or call 0845 270 7050 Monday to Friday 8:30am – 5:30pm for further assistance.

Further Information
For further information on How to do Business with Hertfordshire County Council including current and past tenders please visit http://supplyhertfordshire.g2b.info/

Communication with the Council (or Buyer within Delta)
The Delta system enables questions and answers to be exchanged via the e-mail facility in the Tenderbox and communication with the buyer must happen via this method.
However if questions are deemed to be of relevance to other tenderers the question and answer will be transmitted via the Delta e-mail system to all tenderers.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Hertford%2C-Hertfordshire:-Personnel-training-services./5XQQJW8MC9

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/5XQQJW8MC9
GO-201473-PRO-5786555 TKR-201473-PRO-5786554
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      Not Provided

      Body responsible for mediation procedures:
               See VI. 4.2

      VI.4.2)Lodging of appeals: Hertfordshire County Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers to allow unsuccessful tenderers to raise any complaints before the Framework Agreement is entered into.

If a complaint between the Council and the tenderer regarding the award of a Framework Agreement has not been successfully resolved, relevant provisions of the Public Contracts Regulations 2006 (as amended) will apply. The aggrieved party is advised to seek independent legal advice in relation to remedies they can pursue under the Public Contracts Regulations 2006 (as amended).   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 03/07/2014

ANNEX A

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         1: Contracting Authority
      Broxbourne Borough Council
      www.broxbourne.gov.uk, Cheshunt, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         2: Contracting Authority
      Dacorum Borough Council
      www.dacorum.gov.uk, Hemel Hempstead, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         3: Contracting Authority
      East Herts District Council
      www.eastherts.gov.uk, Hertford, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         4: Contracting Authority
      Hertsmere Borough Council
      www.hertsmere.gov.uk, Borehamwood, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         5: Contracting Authority
      North Herts District Council
      www.north-herts.gov.uk, Letchworth, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         6: Contracting Authority
      St Albans City and District Council
      www.stalbans.gov.uk, St Albans, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         7: Contracting Authority
      Stevenage Borough Council
      www.stevenage.gov.uk, Stevenage, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         8: Contracting Authority
      Three Rivers District Council
      www.threerivers.gov.uk, Rickmansworth, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         9: Contracting Authority
      Watford Borough Council
      www.watford.gov.uk, Watford, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         10: Contracting Authority
      Welwyn Hatfield District Council
      www.welhat.gov.uk, Welwyn Garden City, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         11: Contracting Authority
      Herts for Learning Ltd
      www.hertsforlearning.co.uk, Stevenage, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         12: Contracting Authority
      Herts Catering Ltd
      www.hertscatering.co.uk, Welwyn Garden City, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         13: Contracting Authority
      The Hertfordshire Constabulary
      www.herts.police.uk, Hertfordshire, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         14: Contracting Authority
      Police and Crime Commissioner's Offce (PCC)
      www.hertscommissioner.org, Hertfordshire, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         15: Contracting Authority
      Hertfordshire Clinical Commissioning Groups
      www.enhertsccg.nhs.uk, East and North Hertfordshire, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         16: Contracting Authority
      Herts Valley Clinical Commissioning
      www.hertsvalleysccg.nhs.uk, Hertfordshire, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         17: Contracting Authority
      The NHS in Hertfordshire
      www.hertschs.nhs.uk, Hertfordshire, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         18: Contracting Authority
      Hertfordshire Partnership University NHS Foundation Trust
      www.hpft.nhs.uk, Hertfordshire, United Kingdom

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         19: Contracting Authority
      East and north Hertfordshire NHS Trust
      www.enherts-tr.nhs.uk, Hertfordshire, United Kingdom