Financial Services Compensation Scheme is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | GB-London: UX Research Tool |
| Notice type: | Competitive Contract Notice |
| Authority: | Financial Services Compensation Scheme |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | FSCS wishes to competitively tender for software tool that will enable FSCS to run a variation of tests for the website and other digital platforms such as Verification Services platforms and FSCS logged-in area of the website (also known as claim journey). The maximum contract duration will be 4 years to be executed 12months at a time. The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations. The software will need to be able to take image files and urls for participants to test against. The software will not require access to any FSCS development environment or live/production environment. All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary. The urls provided will be generated from a design tool called Adobe XD enables interactive prototypes produced by a designer and allows it to be shared as a link. This link will be required to be accessible by the participants as part of conducting the tests. The images provided will be those created by a designer, and will be in uploaded onto the software platform as any image format (jpg, png, gif etc). |
| Published: | 06/04/2021 20:33 |
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1. Title: GB-London: UX Research Tool
2. Awarding Authority:
Financial Services Compensation Scheme
Beaufort House, 15 St. Botolph Street, London, EC3A 7QU, United Kingdom
Tel. 0207 375 8194, Email: Procurement@fscs.org.uk
Attn: Chris Sutherland
3. Contract Type: Services
Sub Type: Computer and related services.
4. Description: Software package and information systems. FSCS wishes to competitively tender for software tool that will enable FSCS to run a variation of tests for the website and other digital platforms such as Verification Services platforms and FSCS logged-in area of the website (also known as claim journey). The maximum contract duration will be 4 years to be executed 12months at a time. The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations. The software will need to be able to take image files and urls for participants to test against. The software will not require access to any FSCS development environment or live/production environment. All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary. The urls provided will be generated from a design tool called Adobe XD enables interactive prototypes produced by a designer and allows it to be shared as a link. This link will be required to be accessible by the participants as part of conducting the tests. The images provided will be those created by a designer, and will be in uploaded onto the software platform as any image format (jpg, png, gif etc).
5. CPV Codes:
48000000 - Software package and information systems.
6. NUTS Codes :
UK - UNITED KINGDOM
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 26/04/2021 14:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Please note that the estimated contract value over the life of the contract is expected to be below the current Find a Tender Threshold (£189,330). Therefore the process being undertaken is of sub-threshold.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-London:-UX-Research-Tool/TV85YP4553
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/TV85YP4553
TKR-202146-PRO-18045286
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 03/07/2021
Period of Work End date: 02/07/2022
Is this a Framework Agreement?: no
View any Notice Addenda
View Award Notice
Associated Parent Notice
CompetitiveContractNotice - GB-London: UX Research Tool
1. Title: GB-London: UX Research Tool
2. Awarding Authority:
Financial Services Compensation Scheme
10th Floor Beaufort House, 15 St Botolph Street, London, EC3A 7QU, United Kingdom
Tel. 0207 375 8194, Email: Procurement@fscs.org.uk, URL: www.fscs.org.uk
Attn: Chris Sutherland
3. Contract Type: Services
Sub Type: Computer and related services.
4. Description: Software package and information systems. FSCS wishes to competitively tender for software tool that will enable FSCS to run a variation of tests for the website and other digital platforms such as Verification Services platforms and FSCS logged-in area of the website (also known as claim journey). The maximum contract duration will be 4 years to be executed 12months at a time. The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations. The software will need to be able to take image files and urls for participants to test against. The software will not require access to any FSCS development environment or live/production environment. All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary. The urls provided will be generated from a design tool called Adobe XD enables interactive prototypes produced by a designer and allows it to be shared as a link. This link will be required to be accessible by the participants as part of conducting the tests. The images provided will be those created by a designer, and will be in uploaded onto the software platform as any image format (jpg, png, gif etc).
5. CPV Codes:
48000000 - Software package and information systems.
6. NUTS Codes :
UK - UNITED KINGDOM
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: FSCS404
9. Awarded to:
UserZoom Limited
Unit 11, Royal Mills, Manchester, M4 5BA, United Kingdom
Tel. 01625525650, Email: jneeson@userzoom.com
Attn: Jonny Neeson
Value Cost: 146,950
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 14/06/2021
11. Number of Tenders Received: 1
12. Other Information:
Other Information: Please note that the estimated contract value over the life of the contract is below the current Find a Tender Threshold (£189,330). Therefore the process was undertaken as sub-threshold.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=603691008
TKR-2021618-PRO-18424129
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 03/07/2021
Period of Work End date: 02/07/2022