Local Government Association is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | GB-London: Resident Satisfaction Polling |
| Notice type: | Competitive Contract Notice |
| Authority: | Local Government Association |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | In September 2012, the Local Government Association (LGA) published the first in a series of quarterly/tri annual public telephone polls on resident satisfaction with local councils. The polling is designed to represent the opinions of residents across Great Britain in several key areas: satisfaction with their local area as a place to live; satisfaction with how their council operates; trust in their local council and the perceived value for money it offers; perceptions of community safety and satisfaction with specific council-run services. The LGA is seeking to commission the next series of resident satisfaction polls. Previously conducted on a tri-annual basis, we now intend to transition to a bi-annual schedule. The next round of polling is set to begin in May 2025, with subsequent rounds occurring every six months thereafter (e.g., October 2025, May 2026, etc.). Analysis and reporting will be handled internally by the LGA. |
| Published: | 17/02/2025 12:39 |
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1. Title: GB-London: Resident Satisfaction Polling
2. Awarding Authority:
Improvement and Development Agency for Local Government
18 Smith Square, London, SW1P 3HZ, United Kingdom
Tel. 02076643209, Email: Keiron.Watt@local.gov.uk
Contact: Keiron Watt, Attn: Keiron Watt
3. Contract Type: Services
Sub Type: Other services.
4. Description: Research and development services and related consultancy services. Research services. Research and development consultancy services. Research consultancy services. In September 2012, the Local Government Association (LGA) published the first in a series of quarterly/tri annual public telephone polls on resident satisfaction with local councils. The polling is designed to represent the opinions of residents across Great Britain in several key areas: satisfaction with their local area as a place to live; satisfaction with how their council operates; trust in their local council and the perceived value for money it offers; perceptions of community safety and satisfaction with specific council-run services. The LGA is seeking to commission the next series of resident satisfaction polls. Previously conducted on a tri-annual basis, we now intend to transition to a bi-annual schedule. The next round of polling is set to begin in May 2025, with subsequent rounds occurring every six months thereafter (e.g., October 2025, May 2026, etc.). Analysis and reporting will be handled internally by the LGA.
5. CPV Codes:
73000000 - Research and development services and related consultancy services.
73110000 - Research services.
73200000 - Research and development consultancy services.
73210000 - Research consultancy services.
6. NUTS Codes :
UK - UNITED KINGDOM
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category I: 50K to 100K
Currency: GBP
10. Deadline for Expression of Interest: 14/03/2025 17:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-London:-Resident-Satisfaction-Polling/63J78XM5A2
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/63J78XM5A2
TKR-2025217-PRO-29457956
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 01/05/2025
Period of Work End date: 31/05/2027
Is this a Framework Agreement?: no
View any Notice Addenda
Associated Parent Notice
CompetitiveContractNotice - GB-London: Resident Satisfaction Polling
1. Title: GB-London: Resident Satisfaction Polling
2. Awarding Authority:
Improvement and Development Agency for Local Government
18 Smith Square, London, SW1P 3HZ, United Kingdom
Tel. 02076643209, Email: Keiron.Watt@local.gov.uk
Contact: Keiron Watt, Attn: Keiron Watt
Sub Type: Other services.
4. Description: Research and development services and related consultancy services. Research services. Research and development consultancy services. Research consultancy services. In September 2012, the Local Government Association (LGA) published the first in a series of quarterly/tri annual public telephone polls on resident satisfaction with local councils. The polling is designed to represent the opinions of residents across Great Britain in several key areas: satisfaction with their local area as a place to live; satisfaction with how their council operates; trust in their local council and the perceived value for money it offers; perceptions of community safety and satisfaction with specific council-run services. The LGA is seeking to commission the next series of resident satisfaction polls. Previously conducted on a tri-annual basis, we now intend to transition to a bi-annual schedule. The next round of polling is set to begin in May 2025, with subsequent rounds occurring every six months thereafter (e.g., October 2025, May 2026, etc.). Analysis and reporting will be handled internally by the LGA.
5. CPV Codes:
73000000 - Research and development services and related consultancy services.
73110000 - Research services.
73200000 - Research and development consultancy services.
73210000 - Research consultancy services.
6. NUTS Codes :
UK - UNITED KINGDOM
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category I: 50K to 100K
Currency: GBP
10. Deadline for Expression of Interest: 18/03/2025 17:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=933786234
13. Description of Amendment / Addition: The deadline for this tender has been extended to 18/03/2025 at 17:00 TKR-2025314-PRO-29770558
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 01/05/2025
Period of Work End date: 31/05/2027
Complementary Information
Funding:
Is this a Framework Agreement?: no