Imperial War Museums: GB-London: Media Monitoring Service for use by Imperial War Museums

  Imperial War Museums is using Delta eSourcing to run this tender exercise

Notice Summary
Title: GB-London: Media Monitoring Service for use by Imperial War Museums
Notice type: Competitive Contract Notice
Authority: Imperial War Museums
Nature of contract: Not applicable
Procedure: Not applicable
Short Description: IWM is looking for a media monitoring service which will allow us to monitor and report on press coverage about Imperial War Museums. Specification: •Wide-ranging, timely, relevant and accurate coverage pulled through daily for IWM across regional, national and international print, broadcast, online and podcast media (essential). •Coverage will be pulled through automatically – where any coverage is missed, the system will ensure this is uploaded within 24 hours with accurate statistics (essential) •Provide accurate press statistics, including circulation figures, items of coverage, AVE and sentiment (essential) •Provide simple and effective ways to tag and pull data from coverage for specific campaigns or announcements (essential) •Provide access to press clippings (through IWM’s NLA license where required) (essential) •System will be accurate, regularly monitored and kept up to date (essential) •The new platform will ensure IWM’s audience segments and campaigns can be easily tagged and measured, and notes can be added to coverage where needed (essential) •Reporting tools for IWM to be able to report on coverage, pull through statistics and campaign details (essential) •Provide a morning daily bulletin of coverage that is intuitive and digestible (essential) •The system will be usable and intuitive (essential) •The system will allow for at least 8 users (essential) •The system will provide a dedicated account manager and reliable customer service (essential) •The system will provide helpful benchmarking data on campaigns and coverage about institutions within the arts and culture sector (essential) •IWM’s comms team will be provided with a trial of the system, allowing our team to log in and explore the system (essential) •Access to international coverage (desirable)
Published: 11/07/2025 14:41
This opportunity is currently OPEN. To respond to the opportunity, please click Register Interest and follow the on-screen instructions.

View Full Notice

Competitive Contract Notice

1. Title: GB-London: Media Monitoring Service for use by Imperial War Museums
2. Awarding Authority:
    Imperial War Museums
    National ID: PHRL-5691-LLXM, IWM London, Lambeth Road, London, SE1 6HZ, United Kingdom
    Tel. 0207 416 5000, Email: erowberry@iwm.org.uk
    Attn: Procurement & Resources Officer
3. Contract Type: Services
      Sub Type: Market research and public opinion polling services.

4. Description: Data collection and collation services. Public relations services. IWM is looking for a media monitoring service which will allow us to monitor and report on press coverage about Imperial War Museums.

Specification:
•Wide-ranging, timely, relevant and accurate coverage pulled through daily for IWM across regional, national and international print, broadcast, online and podcast media (essential).
•Coverage will be pulled through automatically – where any coverage is missed, the system will ensure this is uploaded within 24 hours with accurate statistics (essential)
•Provide accurate press statistics, including circulation figures, items of coverage, AVE and sentiment (essential)
•Provide simple and effective ways to tag and pull data from coverage for specific campaigns or announcements (essential)
•Provide access to press clippings (through IWM’s NLA license where required) (essential)
•System will be accurate, regularly monitored and kept up to date (essential)
•The new platform will ensure IWM’s audience segments and campaigns can be easily tagged and measured, and notes can be added to coverage where needed (essential)
•Reporting tools for IWM to be able to report on coverage, pull through statistics and campaign details (essential)
•Provide a morning daily bulletin of coverage that is intuitive and digestible (essential)
•The system will be usable and intuitive (essential)
•The system will allow for at least 8 users (essential)
•The system will provide a dedicated account manager and reliable customer service (essential)
•The system will provide helpful benchmarking data on campaigns and coverage about institutions within the arts and culture sector (essential)
•IWM’s comms team will be provided with a trial of the system, allowing our team to log in and explore the system (essential)
•Access to international coverage (desirable)
5. CPV Codes:
   72314000 - Data collection and collation services.
   79416000 - Public relations services.

6. NUTS Codes :
   UK - UNITED KINGDOM

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 01/08/2025 16:00:00
11. Address to which they must be sent:
   Not Provided
   
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-London:-Media-Monitoring-Service-for-use-by-Imperial-War-Museums/84DYV37ABF

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/84DYV37ABF
TKR-2025711-PRO-31377195
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 01/09/2025
Period of Work End date: 31/08/2028
Is this a Framework Agreement?: no

View any Notice Addenda

View Award Notice