Imperial War Museums: GB-London: Development of a Visitor Experience Training Programme

  Imperial War Museums is using Delta eSourcing to run this tender exercise

Notice Summary
Title: GB-London: Development of a Visitor Experience Training Programme
Notice type: Competitive Contract Notice
Authority: Imperial War Museums
Nature of contract: Not applicable
Procedure: Not applicable
Short Description: Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming, inclusive, and engaging experience for all visitors.
Published: 16/05/2024 14:35
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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Competitive Contract Notice

1. Title: GB-London: Development of a Visitor Experience Training Programme
2. Awarding Authority:
    Imperial War Museums
    IWM London, Lambeth Road, London, SE1 6HZ, United Kingdom
    Tel. 02074165000, Email: erowberry@iwm.org.uk, URL: www.iwm.org.uk
    Attn: Procurement & Resources Officer
3. Contract Type: Services
      Sub Type: Research and development services.

4. Description: Customer services. Customer-care services. Library, archives, museums and other cultural services. Museum services. Recreational, cultural and sporting services. Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming, inclusive, and engaging experience for all visitors.
5. CPV Codes:
   79342300 - Customer services.
   79342320 - Customer-care services.
   92500000 - Library, archives, museums and other cultural services.
   92521000 - Museum services.
   92000000 - Recreational, cultural and sporting services.

6. NUTS Codes :
   UK - UNITED KINGDOM

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: VE3292
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 10/06/2024 12:00:00
11. Address to which they must be sent:
   Not Provided
   
12. Other Information:
Other Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-London:-Development-of-a-Visitor-Experience-Training-Programme/6WRJ9T7H26

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/6WRJ9T7H26
TKR-2024516-PRO-26063811
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 15/07/2024
Period of Work End date: 31/12/2024
Is this a Framework Agreement?: no

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Competitive Contract Award Notice

Associated Parent Notice
CompetitiveContractNotice - GB-London: Development of a Visitor Experience Training Programme
1. Title: GB-London: Development of a Visitor Experience Training Programme
2. Awarding Authority:
    Imperial War Museums
    IWM London, Lambeth Road, London, SE1 6HZ, United Kingdom
    Tel. 02074165000, Email: erowberry@iwm.org.uk, URL: www.iwm.org.uk
    Attn: Procurement & Resources Officer
3. Contract Type: Services
      Sub Type: Research and development services.

4. Description: Customer services. Customer-care services. Library, archives, museums and other cultural services. Museum services. Recreational, cultural and sporting services. Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming, inclusive, and engaging experience for all visitors.
5. CPV Codes:
   79342300 - Customer services.
   79342320 - Customer-care services.
   92500000 - Library, archives, museums and other cultural services.
   92521000 - Museum services.
   92000000 - Recreational, cultural and sporting services.

6. NUTS Codes :
   UK - UNITED KINGDOM

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: VE3292
9. Awarded to:

    ETHOS FARM LIMITED
    National ID: 10378647, 2 Crossways Business Centre, Bicester Road, Kingswood, HP19 0RA, United Kingdom
    Tel. -, Fax. -, Email: -, URL: www.iwm.org.uk
    Contact: -, Attn: -
Value Cost: 35,000
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 04/07/2024
11. Number of Tenders Received: 5
12. Other Information:
Other Information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=879919464
TKR-202481-PRO-27156154
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 02/09/2024
Period of Work End date: 28/02/2025