National Museums NI is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | GB-BELFAST: National Museums NI - Bookings Events Retail and Membership (BERM) System |
| Notice type: | Competitive Contract Notice |
| Authority: | National Museums NI |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | The Museum is retendering its Booking, Events, Retail and Membership contract to support the rapidly changing needs of our customers and visitors, and to maximise revenue potential by securing the most cost-effective and fit-for-purpose ticketing and retail solution. The main goals driving the project are to: 1. Ensure business continuity by providing a robust, resilient, and reliable Bookings, Events, Retail and Membership service 2. Provide a more efficient, effective, fit for purpose customer service for bookings, events, retail and membership to secure the current Self Generated Income (SGI) and develop incremental SGI streams 3. To improve the delivery of public services through better use of inputs and outputs |
| Published: | 22/10/2021 15:24 |
View Full Notice
1. Title: GB-BELFAST: National Museums NI - Bookings Events Retail and Membership (BERM) System
2. Awarding Authority:
National Museums NI
153 Bangor Road, HOLYWOOD, BT18 0EU, United Kingdom
Tel. 02890428428, Email: info@nmni.com, URL: www.nmni.com
Attn: Ian Cameron
3. Contract Type: Services
Sub Type: Computer and related services.
4. Description: Software package and information systems. The Museum is retendering its Booking, Events, Retail and Membership contract to support the rapidly changing needs of our customers and visitors, and to maximise revenue potential by securing the most cost-effective and fit-for-purpose ticketing and retail solution.
The main goals driving the project are to:
1. Ensure business continuity by providing a robust, resilient, and reliable Bookings, Events, Retail and Membership service
2. Provide a more efficient, effective, fit for purpose customer service for bookings, events, retail and membership to secure the current Self Generated Income (SGI) and develop incremental SGI streams
3. To improve the delivery of public services through better use of inputs and outputs
5. CPV Codes:
48000000 - Software package and information systems.
6. NUTS Codes :
UKN06 - Belfast
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Belfast,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 19/11/2021 15:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-BELFAST:-National-Museums-NI---Bookings-Events-Retail-and-Membership-%28BERM%29-System/W8Q97S9J5Y
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/W8Q97S9J5Y
TKR-20211022-PRO-19120462
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/04/2022
Period of Work End date: 31/03/2027
Is this a Framework Agreement?: no