Financial Services Compensation Scheme: FSCS547 Technology Resource Augmentation and Project Delivery Partner

UK-London: Information systems or technology strategic review and planning services.

Scope

Description: FSCS is looking for a Service Provider to who can source a wide range of skilled IT professionals to augment FSCS development and project teams. FSCS is also looking for outcome-based support on projects. This would include developing and delivering FSCS’ technology, including;

- Advice & Deposits solution, Siebel, OpenText, Claims Website and Payment Portal,
- Insurance solution, Microsoft Dynamics,
- Data platform, which includes a Microsoft stack SQL Services Data Warehouse and Azure Data Lake,
- Corporate website,
- Azure infrastructure and services, and
- Microsoft 365 platforms and services.

FSCS is an organisation with a large responsibility in the UK financial sector, providing stability and confidence through our readiness and ability to respond when needed - this requires high availability, resilient systems managed and overseen by expert teams. With this single supplier framework we would be looking to:

- Develop flexibly resourced development teams based on demand.
- Respond quickly to deliver IT initiatives from proof of concepts through to delivery.
- Ensure required expertise is available to FSCS for short- and long-term engagements.
- Access to expertise and innovation to support FSCS’ strategy delivery.

The single supplier framework agreement is a closed framework and not an open framework. The call-off mechanism will be direct call-offs with the single supplier with the process in line with the statement of requirements and the framework agreement. There are no fees charges to the supplier for being on the framework

Justification of the length of this FSCS framework agreement - FSCS considers that the nature of the services being supplied under the call-off contracts to be awarded under the framework means a longer term is required for FSCS to fully utilize the benefit of the new proposed framework. Please see the following rationale:
-There will be a considerable period of transition between the incumbent supplier and a new supplier, which will require up-front investment from the supplier, and from FSCS, to build the expertise required and for knowledge transition. There will also be a considerable period of transition at the end of the framework agreement.
FSCS ‘s new 5 year strategy is due to commence 1st April 2026, Technology is expected to be a key component within the strategy. Therefore we require a strategic relationship with a supplier to meet our requirements for the full duration of the strategy

Please note that FSCS have not published a Preliminary Market Engagement Notice we have determined that preliminary market engagement was not necessary for this procurement. The requirements were sufficiently clear, and market conditions were well understood, allowing for a competitive tender process without prior engagement
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-systems-or-technology-strategic-review-and-planning-services./Y653P9R84H

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/Y653P9R84H

Total value (estimated):

GBP 65,000,000 excluding VAT GBP 65,000,000 including VAT

Description

Contract dates (estimated)
01/02/2026 to 31/01/2031
CPV Classifications:
72222000 - Information systems or technology strategic review and planning services. 72222200 - Information systems or technology planning services. 72222300 - Information technology services. 72223000 - Information technology requirements review services.
   
Contract can be extended:
Yes

Extension Date:
31/01/2034

Delivery regions:
Not Provided
Award criteria:
Quality criterion - Name: Total Price / Weighting: 30
Quality criterion - Name: Total Quality / Weighting: 70

Legal and financial capacity conditions of participation: The conditions of participation relating to the legal and financial capacity are set out in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire
Technical ability conditions of participation: The conditions of participation relating to technical capability are set out in the statement of requirements and in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire    

Submission

Enquiry deadline: 24/06/2025 Time: 14:00Deadline for requests to participate: 24/06/2025 Time: 14:00
Submission address and any special instructions: https://www.delta-esourcing.com/
An electronic auction will be used: No
Languages that may be used for submission: English, Award decision date (estimated): 19/11/2025

Procedure

Procedure type: Competitive flexible procedure

Contracting authority

       Financial Services Compensation Scheme, PNMP-1789-RLBG
       Beaufort House, 15 St. Botolph Street, London, EC3A 7QU, United Kingdom
       Tel. 0207 375 8175, Email: procurement@fscs.org.uk
       Contact: James Platt

Organisation type: MINISTRY
Devolved regulations that apply: None