National Maritime Museum: Audience Research Services

UK-London: Market research services.
Section I: Contracting Authority
      I.1) Name and addresses
             The Trustees of the National Maritime Museum, Park Row
             Greenwich, London, SE10 9NF, United Kingdom
             Tel. +44 2088584422, Email: Lhilbery@rmg.co.uk
             Contact: Lucinda Hilbery
             Main Address: www.rmg.co.uk
             NUTS Code: UKI
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./UK98Y7NQ92
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Other activity:

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Audience Research Services       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      79310000 - Market research services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Audience research services for the Royal Museums Greenwich (RMG) brand, which encompasses the National Maritime Museum (NMM), the Royal Observatory (ROG), the Cutty Sark (CS), and the Queen’s House (QH). The contract will have a duration of three years with the option to extend to four years.       
      II.1.5) Estimated total value:
      Value excluding VAT: 150,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      Not Provided       
      II.2.3) Place of performance:
      UKI LONDON
      
      II.2.4) Description of procurement: Applicants are invited to prequalify for the contract for Audience Research Services,The scope is to deliver a year-round programme of on-site audience research in order to gain actionable insight that will help drive more visits to Royal Museums Greenwich, for a duration of three years. with the option to extend to four years.

The key tasks to be performed by the successful Tenderer shall be:

•Conduct on-site, in-person surveys at all our sites to collect data about our visitors: their profile, motivations, triggers and behaviours. The sample size must be statistically robust.
•Design and produce a questionnaire to collect the data.
•Compile, analyse, and report on the data quarterly and annually in order to provide actionable insight, with appropriate levels of recommendation and context in the marketplace. 
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 150,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Start: 31/03/2017 / End: 31/03/2020       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged number of candidates: 5
            
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: Yes    

Section IV: Procedure
   IV.1) Description RESTRICTED
      IV.1.1) Type of procedure: Restricted   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO        
         The procurement involves the setting up of a dynamic purchasing system - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 09/01/2017 Time: 13:00
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: 23/01/2017       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Until: 31/03/2017
      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. IMPORTANT, please copy Anna Abbott, Head of Marketing Dept at RMG on ALL correspondence addressed to the main contact, Lucinda Hilbery. The contact details for Anna Abbott are: AAbbott@rmg.co.uk.

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). The pre-qualification of Applicants, however, will be based on the criteria set out in the Standard Selection Questionnaire, and the award of contract to the successful tenderer will be based on the evaluation criteria set out in the tender documents.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./UK98Y7NQ92

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/UK98Y7NQ92
   VI.4) Procedures for review
   VI.4.1) Review body:
             National Maritime Museum
       Greenwich, London, SE10 9NF, United Kingdom
       Tel. +44 2088584422, Email: Lhilbery@rmg.co.uk
       Internet address: www.rmg.co.uk
   VI.4.2) Body responsible for mediation procedures:
             n/a
          jn/a, United Kingdom
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 06/12/2016

Annex A