Borough Council of King's Lynn & West Norfolk is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | Housing Support Services |
| Notice type: | Contract Notice |
| Authority: | Borough Council of King's Lynn & West Norfolk |
| Nature of contract: | Services |
| Procedure: | Open |
| Short Description: | The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots. |
| Published: | 21/10/2024 10:04 |
View Full Notice
Section I: Contracting Authority
I.1) Name and addresses
Borough Council of King's Lynn & West Norfolk, E07000146
Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
Tel. +44 1553616200, Email: procurementtenders@west-norfolk.gov.uk
Main Address: https://www.west-norfolk.gov.uk, Address of the buyer profile: https://www.west-norfolk.gov.uk
NUTS Code: UKH16
I.2) Joint procurement
The contract involves joint procurement: No.
In the case of joint procurement involving different countries, state applicable national procurement law: Not provided
The contract is awarded by a central purchasing body: No.
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Housing-services./PD495V73SC
Additional information can be obtained from: the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Housing Support Services
Reference Number: BCKLWN339
II.1.2) Main CPV Code:
70333000 - Housing services.
EA09-9 - For homeless
II.1.3) Type of contract: SERVICES
II.1.4) Short description: The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.
II.1.5) Estimated total value:
Value excluding VAT: 756,600
Currency: GBP
II.1.6) Information about lots:
This contract is divided into lots: Yes
Tenders may be submitted for: All lots
Maximum number of lots that may be awarded to one tenderer: 2
The contracting authority reserves the right to award contracts combining the following lots or groups of lots: The contracting authority reserves the right to award contracts combining the following lots; one and two.
II.2) Description
II.2) Description Lot No. 1
II.2.1) Title: Intensive Homelessness Support Service
Lot No: 1
II.2.2) Additional CPV codes:
70333000 - Housing services.
EA09-9 - For homeless
II.2.3) Place of performance:
UKH16 North and West Norfolk
II.2.4) Description of procurement: The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King’s Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation.
II.2.5) Award criteria:
Criteria below
Quality criterion - Name: Response Times to Engage with Potential Service Users / Weighting: 10
Quality criterion - Name: Method Statement 1 / Weighting: 40
Quality criterion - Name: Method Statement Two / Weighting: 20
Quality criterion - Name: Contract Implementation Plan and Management Structure / Weighting: 15
Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Quality criterion - Name: Case Studies / Weighting: 5
Price - Weighting: 0
II.2.6) Estimated value:
Value excluding VAT: 453,960
Currency: GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals: This contract is subject to renewal after the initial term of 3 years contingent on whether the option to extend by up to an additional 2 years is exercised prior to expiry of the initial term.
II.2.10) Information about variants:
Variants will be accepted: No
II.2.11) Information about options:
Options: Yes
Description of options: The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
II.2.12) Information about electronic catalogues:
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: No
Identification of the project: Not provided
II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PD495V73SC
II.2) Description Lot No. 2
II.2.1) Title: Early Intervention and Prevention Support Service
Lot No: 2
II.2.2) Additional CPV codes:
70333000 - Housing services.
II.2.3) Place of performance:
UKH16 North and West Norfolk
II.2.4) Description of procurement: This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.
II.2.5) Award criteria:
Criteria below
Quality criterion - Name: Demonstration of understanding and approach to support delivery of key outcomes of the strategy / Weighting: 15
Quality criterion - Name: Method Statement 1 / Weighting: 40
Quality criterion - Name: Method Statement Two / Weighting: 20
Quality criterion - Name: Contract Implementation Plan / Weighting: 15
Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Price - Weighting: 0
II.2.6) Estimated value:
Value excluding VAT: 302,640
Currency: GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals: This contract is subject to renewal after the initial term of 3 years contingent on whether the option to extend by up to an additional 2 years is exercised prior to expiry of the initial term.
II.2.10) Information about variants:
Variants will be accepted: No
II.2.11) Information about options:
Options: Yes
Description of options: The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
II.2.12) Information about electronic catalogues:
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: No
Identification of the project: Not provided
II.2.14) Additional information: Not provided
Section III: Legal, Economic, Financial And Technical Information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Not Provided
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
List and brief description of selection criteria:
Not Provided
Minimum level(s) of standards possibly required (if applicable) :
Not Provided
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
List and brief description of selection criteria:
Not Provided
Minimum level(s) of standards possibly required (if applicable) :
Not Provided
III.1.5) Information about reserved contracts (if applicable)
The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No
The execution of the contract is restricted to the framework of sheltered employment programmes: No
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Reference to the relevant law, regulation or administrative provision:
Not Provided
III.2.2) Contract performance conditions
Not Provided
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No
Section IV: Procedure
IV.1) Description OPEN
IV.1.1) Type of procedure: Open
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement - NO
In the case of framework agreements justification for any duration exceeding 4 years: Not Provided
IV.1.6) Information about electronic auction:
An electronic auction will be used: No
Additional information about electronic auction: Not provided
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure:
Notice number in the OJ S: Not provided
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 25/11/2024 Time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted: English,
IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided
IV.2.7) Conditions for opening of tenders:
Date: 25/11/2024
Time: 12:00
Section VI: Complementary Information
VI.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 6 months prior to expiration, subject to an option being exercised to extend the contract past the initial term
VI.2) Information about electronic workflows
Electronic ordering will be used Yes
Electronic invoicing will be accepted Yes
Electronic payment will be used Yes
VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Housing-services./PD495V73SC
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/PD495V73SC
VI.4) Procedures for review
VI.4.1) Review body:
Borough Council of Kings Lynn and West Norfolk
Kings Court, Chapel Street, Kings Lynn, PE30 1EX, United Kingdom
Tel. +44 1553616200
VI.4.2) Body responsible for mediation procedures:
Not provided
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Not Provided
VI.4.4) Service from which information about the lodging of appeals may be obtained:
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
Tel. +44 01553616200
VI.5) Date Of Dispatch Of This Notice: 21/10/2024
Annex A
View any Notice Addenda
UK-King's Lynn: Housing services.
Section I: Contracting authority/entity (as stated in the original notice)
I.1) Name and addresses
Borough Council of King's Lynn & West Norfolk, E07000146
Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
Tel. +44 1553616200, Email: procurementtenders@west-norfolk.gov.uk
Main Address: https://www.west-norfolk.gov.uk, Address of the buyer profile: https://www.west-norfolk.gov.uk
NUTS Code: UKH16
Section II: Object (as stated in the original notice)
II.1) Scope of the procurement
II.1.1) Title: Housing Support Services Reference number: BCKLWN339
II.1.2) Main CPV code:
70333000 - Housing services.
EA09-9 - For homeless
II.1.3) Type of contract: SERVICES
II.1.4) Short Description: The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households at risk of homelessness predominantly from private rented accommodation and those living with family and friends who are at risk of homelessness. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.
Section VI: Complementary information
V1.5) Date of dispatch of this notice: 24/10/2024
VI.6) Original notice reference:
Notice Reference: 2024 - 711148
Notice number in OJ S: 2024/S 000 - 033891
Date of dispatch of the original notice: 21/10/2024
Section VII: Changes
VII.1) Information to be changed or added
VII.1.1) Reason for change: Modification of original information submitted by the contracting authority
VII.1.2) Text to be corrected in original notice No: 1
Section Number: II.2
Lot No: 2
Place of text to be modified: II.2.5)
Instead of: Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Read: Quality criterion - Name: Identification of Key skills of personnel to be actively working on the contract and how this supports delivery of the objectives of the Homelessness and Rough Sleeping Strategy/ Weighting: 10
VII.2) Other additional information: The Council has amended one of the evaluation criteria in relation to Lot 2. As this is a new service it's recognised that the successful organisation may recruit to deliver this service if they are successful therefore the has been made. Original Criteria: Curriculum Vitae of personnel that will be working on the contract New Criteria: Identification of Key skills of personnel to be actively working on the contract and how this supports delivery of the objectives of the overarching strategy
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Housing-services./PD495V73SC
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/PD495V73SC
View Award Notice
Section I: Contracting Authority
I.1) Name, Addresses and Contact Point(s):
Borough Council of King's Lynn & West Norfolk, E07000146
Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
Tel. +44 1553616200, Email: procurementtenders@west-norfolk.gov.uk
Main Address: https://www.west-norfolk.gov.uk, Address of the buyer profile: https://www.west-norfolk.gov.uk
NUTS Code: UKH16
I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No
I.4)Type of the contracting authority:
Regional or local authority
I.5) Main activity:
General public services
Section II: Object Of The Contract
II.1) Scope of the procurement
II.1.1) Title: Housing Support Services
Reference number: BCKLWN339
II.1.2) Main CPV code:
70333000 - Housing services.
EA09-9 - For homeless
II.1.3) Type of contract: SERVICES
II.1.4) Short description: The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.
II.1.6) Information about lots
This contract is divided into lots: Yes
II.1.7) Total value of the procurement (excluding VAT)
Value: 453,960
Currency:GBP
II.2) Description (lot no. 1)
II.2.1) Title:Intensive Homelessness Support Service
Lot No:1
II.2.2) Additional CPV code(s):
70333000 - Housing services.
EA09-9 - For homeless
II.2.3) Place of performance
Nuts code:
UKH16 - North and West Norfolk
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement: The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King’s Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation.
II.2.5) Award criteria:
Quality criterion - Name: Response Times to Engage with Potential Service Users / Weighting: 10
Quality criterion - Name: Method Statement 1 / Weighting: 40
Quality criterion - Name: Method Statement Two / Weighting: 20
Quality criterion - Name: Contract Implementation Plan and Management Structure / Weighting: 15
Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Quality criterion - Name: Case Studies / Weighting: 5
Price - Weighting: 0
II.2.11) Information about options
Options: Yes
Description of these options:The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PD495V73SC
II.2) Description (lot no. 2)
II.2.1) Title:Early Intervention and Prevention Support Service
Lot No:2
II.2.2) Additional CPV code(s):
70333000 - Housing services.
II.2.3) Place of performance
Nuts code:
UKH16 - North and West Norfolk
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement: This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.
II.2.5) Award criteria:
Quality criterion - Name: Demonstration of understanding and approach to support delivery of key outcomes of the strategy / Weighting: 15
Quality criterion - Name: Method Statement 1 / Weighting: 40
Quality criterion - Name: Method Statement Two / Weighting: 20
Quality criterion - Name: Contract Implementation Plan / Weighting: 15
Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Price - Weighting: 0
II.2.11) Information about options
Options: Yes
Description of these options:The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
Section IV: Procedure
IV.1) Description
IV.1.1)Type of procedure: Open
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No
IV.1.6) Information about electronic auction
An electronic auction has been used: No
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2024/S 000-033891
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No
Section V: Award of contract
Award Of Contract (No.1)
Contract No: Not Provided
Lot Number: 1
Title: Not Provided
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 18/02/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: Not Provided
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Purfleet Trust Resettlement Project (King's Lynn), 02854784
Pathway House, Austin Fields, King's Lynn, PE30 1PH, United Kingdom
NUTS Code: UKH16
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 453,960
Total value of the contract/lot: 453,960
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Award Of Contract (No.2)
Contract No: Not Provided
Lot Number: 2
Title: Early Intervention and Prevention Support Service
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 18/08/2025
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: Not Provided
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Pan London Single Homeless Prevention Service Ltd, 11887278
38 Seymour Street, London, W1H 7BP, United Kingdom
NUTS Code: UKI
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 302,640
Total value of the contract/lot: 302,460
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Section VI: Complementary information
VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=943611159
VI.4) Procedures for review
VI.4.1) Review body
Borough Council of Kings Lynn and West Norfolk
Kings Court, Chapel Street, Kings Lynn, PE30 1EX, United Kingdom
Tel. +44 1553616200
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided
VI.4.4) Service from which information about the review procedure may be obtained
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
Tel. +44 01553616200
VI.5) Date of dispatch of this notice: 19/08/2025