Connect Housing is using Delta eSourcing to run this tender exercise
Notice Summary |
---|
Title: | Integrated Finance and Housing Management Solution, Customer Relationship Management Solution and Associated Services |
Notice type: | Contract Notice |
Authority: | Connect Housing |
Nature of contract: | Services |
Procedure: | Competitive Dialogue |
Short Description: | Integrated Finance and Housing Management Solution, Customer Relationship Management Solution and Associated Services |
Published: | 16/08/2017 09:56 |
View Full Notice
Section I: Contracting Authority
I.1) Name and addresses
Connect Housing Association
205 Roundhay Road, Leeds, LS8 4HS, United Kingdom
Tel. +44 3005000600, Email: alan.davis@connecthousing.org.uk
Contact: Alan Davis
Main Address: http://www.connecthousing.org.uk
NUTS Code: UKE4
I.2) Joint procurement
The contract involves joint procurement: No.
In the case of joint procurement involving different countries, state applicable national procurement law: Not provided
The contract is awarded by a central purchasing body: No.
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-Leeds:-Industry-specific-software-package./93T42BBGTY
Additional information can be obtained from: address as in Annex A.I:
Tenders or requests to participate must be sent electronically via http://www.delta-esourcing.com/ to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Integrated Finance and Housing Management Solution, Customer Relationship Management Solution and Associated Services
Reference Number: Not provided
II.1.2) Main CPV Code:
48100000 - Industry specific software package.
II.1.3) Type of contract: SERVICES
II.1.4) Short description: Integrated Finance and Housing Management Solution, Customer Relationship Management Solution and Associated Services
II.1.5) Estimated total value:
Value excluding VAT: 1,000,000
Currency: GBP
II.1.6) Information about lots:
This contract is divided into lots: No
II.2) Description
II.2.2) Additional CPV codes:
48900000 - Miscellaneous software package and computer systems.
48000000 - Software package and information systems.
48422000 - software package suites.
II.2.3) Place of performance:
UKE4 West Yorkshire
II.2.4) Description of procurement: The contracting authority is a community benefit society and wishes to procure a new fully integrated Finance and Housing management solution, Customer Relationship Management solution and associated services that enable the delivery of excellent services right first time including: CRM, Finance, Housing Management, Repairs Management, Mobile Working, Digital services for customers.
The preferred bidder is expected to be a prime contractor that can supply a solution that is customer-centric with sophisticated customer relationship management (CRM) capabilities across a diverse customer base, and allow colleagues to work when mobile (off-line as well as online) from any location. It will have a customer, finance, tenancy and property database and offer valuable self-service capabilities for residents and stakeholders/partners.
An indicative outline timetable is provided in the SSQ documentation.
II.2.5) Award criteria:
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value:
Value excluding VAT: 1,000,000
Currency: GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals: The contract will be for an initial period of 60 months with the option to extend for two further periods of 24 months each.
II.2.9) Information about the limits on the number of candidates to be invited:
Envisaged minimum number: 3
/ Maximum number: 6
Objective criteria for choosing the limited number of candidates: As set out in the SSQ document
II.2.10) Information about variants:
Variants will be accepted: No
II.2.11) Information about options:
Options: Yes
Description of options: See II.2.7 above
II.2.12) Information about electronic catalogues:
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: No
Identification of the project: Not provided
II.2.14) Additional information: Not provided
Section III: Legal, Economic, Financial And Technical Information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Not Provided
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
List and brief description of selection criteria:
Not Provided
Minimum level(s) of standards possibly required (if applicable) :
Not Provided
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
List and brief description of selection criteria:
Not Provided
Minimum level(s) of standards possibly required (if applicable) :
Not Provided
III.1.5) Information about reserved contracts (if applicable)
The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No
The execution of the contract is restricted to the framework of sheltered employment programmes: No
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Reference to the relevant law, regulation or administrative provision:
Not Provided
III.2.2) Contract performance conditions
Not Provided
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No
Section IV: Procedure
IV.1) Description COMPETITIVE_DIALOGUE
IV.1.1) Type of procedure:Competitive dialogue
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement - NO
In the case of framework agreements justification for any duration exceeding 4 years: Not Provided
IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue: No.
IV.1.6) Information about electronic auction:
An electronic auction will be used: No
Additional information about electronic auction: Not provided
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure:
Notice number in the OJ S: Not provided
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 28/09/2017 Time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: 09/10/2017
IV.2.4) Languages in which tenders or requests to participate may be submitted: English,
IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
Duration in month(s): 4
Section VI: Complementary Information
VI.1) Information about recurrence
This is a recurrent procurement: No
Estimated timing for further notices to be published: Not provided
VI.2) Information about electronic workflows
Electronic ordering will be used No
Electronic invoicing will be accepted No
Electronic payment will be used No
VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Leeds:-Industry-specific-software-package./93T42BBGTY
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/93T42BBGTY
VI.4) Procedures for review
VI.4.1) Review body:
Connect Housing Association
205 Roundhay Road, Leeds, LS8 4HS, United Kingdom
Tel. +44 3005000600
VI.4.2) Body responsible for mediation procedures:
Not provided
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Not Provided
VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
VI.5) Date Of Dispatch Of This Notice: 16/08/2017
Annex A
I) Addresses and contact points from which further information can be obtained:
Connect Housing Association
205 Roiundhay Road, Leeds, LS8 4HS, United Kingdom
Tel. +44 3005000600, Email: alan.davis@connecthousing.org.uk
Contact: Alan Davis
Main Address: http://www.connecthousing.org.uk
NUTS Code: UKE4