Norfolk and Suffolk NHS Foundation Trust: Domestic and Support Services

  Norfolk and Suffolk NHS Foundation Trust is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Domestic and Support Services
Notice type: Contract Notice
Authority: Norfolk and Suffolk NHS Foundation Trust
Nature of contract: Services
Procedure: Restricted
Short Description: 1.0 This Domestic & Support Services Contract provides the Norfolk & Suffolk NHS Foundation Trust with cleaning, hostess, portering and courier services across its various locations in Norfolk and Suffolk. 1.1 Norfolk & Suffolk NHS Foundation Trust provides mental health services across the counties of Norfolk and Suffolk. The Trust has eight major sites with in-patients and several smaller sites from which Community Teams provide services in the community. Facilities services are currently managed from two core sites at Hellesdon on the outskirts of Norwich and St Clements in Ipswich. 1.2 The Domestic and Support Services Contract will provide the Trust with a Hostess/meal, Portering/courier, and Domestic cleaning service. It is important to provide a high standard of healthy eating and clean buildings across the Trust so that patients and other service users have a clean, healthy, safe and infection free environment conducive to their recovery. It is also important that Trust staff have a clean working environment and visitors can see that the Trust is committed to high standards evidenced both through internal quality assurance monitoring and through the P.L.A.C.E. audits undertaken by the Trust with patient representatives as required annually by the governments Health and Social Care Information Centre. 1.3 The cleaning specification in this contract is based on NHS cleaning guidelines and the cleaning performance measured on the NHS standard of Cleanliness and any future NHS guidelines. 1.4 The hostess/meal services have been incorporated into the Domestic Contract to enable a more effective and flexible use of the workforce across the whole of the Trust. 1.5 By including the Portering and Courier services into the domestic contract it is intended that necessary transfer of documents and mail, pharmacy, stores and equipment is mainly carried out in a single coordinated schedule. 1.6 The Trusts objective in combining the four strands is to more effectively use resources and benefit from an improved overall performance and efficiency of services. 1.7 It is the responsibility of the Contractor to fulfil these aims, provide a well managed, well trained workforce committed to high levels of service using the most advanced and effective cleaning techniques to meet these objectives and to use the most effective and efficient model to deliver the services.
Published: 23/07/2014 15:37
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UK-Ipswich: Cleaning services.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      Norfolk and Suffolk NHS Foundation Trust
      Endeavour House, Russell Road, Ipswich, IP1 2BX, United Kingdom
      Tel. +44 1473329423, Fax. +44 1473329019, Email: paul.a.smith@nsft.nhs.uk
      Attn: Paul Smith

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Regional or local authority

   I.3) Main activity:
      Health

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Domestic and Support Services
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 27

         Region Codes: UKH13 - Norfolk         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Cleaning services. 1.0   This Domestic & Support Services Contract provides the Norfolk & Suffolk NHS Foundation Trust with cleaning, hostess, portering and courier services across its various locations in Norfolk and Suffolk.

1.1   Norfolk & Suffolk NHS Foundation Trust provides mental health services across the counties of Norfolk and Suffolk.

The Trust has eight major sites with in-patients and several smaller sites from which Community Teams provide services in the community. Facilities services are currently managed from two core sites at Hellesdon on the outskirts of Norwich and St Clements in Ipswich.

1.2   The Domestic and Support Services Contract will provide the
Trust with a Hostess/meal, Portering/courier, and Domestic cleaning service. It is important to provide a high standard of healthy eating and clean buildings across the Trust so that patients and other service users have a clean, healthy, safe and infection free environment conducive to their recovery. It is also important that Trust staff have a clean working environment and visitors can see that the Trust is committed to high standards evidenced both through internal quality assurance monitoring and through the P.L.A.C.E. audits undertaken by the Trust with patient representatives as required annually by the governments Health and Social Care Information Centre.

1.3   The cleaning specification in this contract is based on NHS cleaning guidelines and the cleaning performance measured on the NHS standard of Cleanliness and any future NHS guidelines.

1.4   The hostess/meal services have been incorporated into the Domestic Contract to enable a more effective and flexible use of the workforce across the whole of the Trust.

1.5   By including the Portering and Courier services into the domestic contract it is intended that necessary transfer of documents and mail, pharmacy, stores and equipment is mainly carried out in a single coordinated schedule.

1.6   The Trusts objective in combining the four strands is to more effectively use resources and benefit from an improved overall performance and efficiency of services.

1.7   It is the responsibility of the Contractor to fulfil these aims, provide a well managed, well trained workforce committed to high levels of service using the most advanced and effective cleaning techniques to meet these objectives and to use the most effective and efficient model to deliver the services.
         
      II.1.6)Common Procurement Vocabulary:
         90910000 - Cleaning services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): No       
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      Not Provided         
         Estimated value excluding VAT: 1,000,000
         Currency: GBP
                        
      
      II.2.2)Options: Not Provided         
         II.2.3)Information about renewals:
            This contract is subject to renewal: Yes
                   
   II.3)Duration Of The Contract Or Time-Limit For Completion      
      Not Provided
   Information About Lots
               
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Not Provided
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      Not Provided
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Not Provided
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions: Not Provided      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
      Not Provided      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         Not Provided
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         Not Provided      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: Not Provided      
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Restricted
      
      IV.1.2)Limitations on the number of operators who will be invited to tender or to participate:
                Not Provided
   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: Not Provided
   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: Not Provided      
      IV.3.2)Previous publication(s) concerning the same contract: Not Provided
      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:


         Not Provided      
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 22/08/2014
         Time: 17:00      
      IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates: Not Provided      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: Not Provided
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: Not Provided      
   VI.3)Additional Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Ipswich:-Cleaning-services./74BJUC2JMA

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/74BJUC2JMA
GO-2014723-PRO-5836319 TKR-2014723-PRO-5836318
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      Not Provided

      VI.4.2)Lodging of appeals: Not Provided   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 23/07/2014

ANNEX A

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