Deactivated Users: Responsive Maintenance/Repairs and Void Property Repairs

  Deactivated Users is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Responsive Maintenance/Repairs and Void Property Repairs
Notice type: Contract Notice
Authority: Deactivated Users
Nature of contract: Works
Procedure: Restricted
Short Description: Jephson Housing Association Group (JHAG), otherwise referred to as “The client”, is tendering for the provision of its responsive repairs/maintenance and void property works requirement. There are three associations in the Group which together currently manage approximately 16,000 homes of various tenures, throughout England. JHAG are tendering for Midlands (Leamington Spa), the East Region, and Shropshire, Herefordshire and Warwickshire (known as Marches Housing Association Ltd) areas only of the Group. The contract will be let for an initial five years, with an option to extend for up to a further five years, in yearly increments. The approximate contract value across all Lots, per annum is £4,038,000.00 The service will comprise day-to-day responsive maintenance, void property works and out of hours emergency callout repairs to occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities, commercial property and areas/open spaces for which it has landlord responsibility. (NB. Open spaces will be dealt with in the main through seperate ground work contractors, however where there are hard landscaping issues such as repairs to paths, fencing etc the general responsive repairs contarctor may be used). The Contract will be based on the NHF 2011 Form of Contract 2011 and will be let on an “all-inclusive” basis and is likely to involve work under all building trades. It is anticipated that gas safety checks, servicing, repairs and installations will not be required to be undertaken under the contract generally as a matter of course but nevertheless may be instructed on an occasional basis and so applicants must have the technical ability and capacity to carry out such work if and when instructed. Separate contracts will NOT be awarded for the individual trades (e.g. carpentry, plumbing etc.) encompassed within this Contract. The Tender will be on the basis of tendered percentage adjustments to the M3NHF Schedule of Rates -Responsive Maintenance and Void Property Works Version 5.1 for all Works. The Service Provider(s) will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Authority and its residents and must be responsive to achieve collaborative working practises, innovation and continuous improvement. The Service Provider(s) will be required to operate a 100% repairs by appointment slot system with appointments being made by the contractor once the job is notified via interface to the contractor. The contractor must show a commitment to t maintaining and improving the Group’s excellent performance in relation to customer satisfaction, Best Value and other local performance indicators. The Client will require the Service Provider(s) to provide dedicated staff to deal with day-to-day operations of the contract and employ predominantly local and preferably directly employed labour to carry out the work, applicants are advised that TUPE will apply to the Contract. The Service Provider(s) will also be required to provide, maintain and use modern, up to date ICT technology and business systems for the end to end management and delivery of the contract/service including a suitable and compatible direct IT link in order to interface with the Clients Northgate repairs and housing management system, full and effective real time utilisation of personal digital assistants (PDAs) and vehicle tracking systems. The Invitation to Tender will also require bidders to submit bids based on the Clients specified options for normal working hours and meeting 2 hour response times on both normal working hour and out of hour emergency callouts.
Published: 13/05/2013 10:45
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-Leamington Spa, Warwickshire: Repair and maintenance services.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      Jephson Housing Association Group - A Charity
      Central Office, Jephson House, Blackdown, Leamington Spa, Warwickshire, CV32 6RE, United Kingdom
      Tel. +44 1384471061, Email: tenders@jephson.org.uk, URL: http://www.jephson.org.uk/
      Contact: Procurement Department, Attn: Helen Walters
      Electronic Submission URL: To respond to this opportunity, where you will be able to access the Pre Qualification Questionnaire, which is the first stage of this process, please click here: https://www.delta-esourcing.com/respond/73ED9AM7Q5

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Other: Social Housing Provider (Charity)

   I.3) Main activity:
      Housing and community amenities

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: WORKS
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Responsive Maintenance/Repairs and Void Property Repairs
      II.1.2)Type of contract and location of works, place of delivery or of performance: WORKS
         Region Codes: UK - UNITED KINGDOM         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Repair and maintenance services. Jephson Housing Association Group (JHAG), otherwise referred to as “The client”, is tendering for the provision of its responsive repairs/maintenance and void property works requirement. There are three associations in the Group which together currently manage approximately 16,000 homes of various tenures, throughout England. JHAG are tendering for Midlands (Leamington Spa), the East Region, and Shropshire, Herefordshire and Warwickshire (known as Marches Housing Association Ltd) areas only of the Group. The contract will be let for an initial five years, with an option to extend for up to a further five years, in yearly increments. The approximate contract value across all Lots, per annum is £4,038,000.00

The service will comprise day-to-day responsive maintenance, void property works and out of hours emergency callout repairs to occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities, commercial property and areas/open spaces for which it has landlord responsibility. (NB. Open spaces will be dealt with in the main through seperate ground work contractors, however where there are hard landscaping issues such as repairs to paths, fencing etc the general responsive repairs contarctor may be used).

The Contract will be based on the NHF 2011 Form of Contract 2011 and will be let on an “all-inclusive” basis and is likely to involve work under all building trades. It is anticipated that gas safety checks, servicing, repairs and installations will not be required to be undertaken under the contract generally as a matter of course but nevertheless may be instructed on an occasional basis and so applicants must have the technical ability and capacity to carry out such work if and when instructed. Separate contracts will NOT be awarded for the individual trades (e.g. carpentry, plumbing etc.) encompassed within this Contract.

The Tender will be on the basis of tendered percentage adjustments to the M3NHF Schedule of Rates -Responsive Maintenance and Void Property Works Version 5.1 for all Works.

The Service Provider(s) will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Authority and its residents and must be responsive to achieve collaborative working practises, innovation and continuous improvement.

The Service Provider(s) will be required to operate a 100% repairs by appointment slot system with appointments being made by the contractor once the job is notified via interface to the contractor. The contractor must show a commitment to t maintaining and improving the Group’s excellent performance in relation to customer satisfaction, Best Value and other local performance indicators.

The Client will require the Service Provider(s) to provide dedicated staff to deal with day-to-day operations of the contract and employ predominantly local and preferably directly employed labour to carry out the work, applicants are advised that TUPE will apply to the Contract.
The Service Provider(s) will also be required to provide, maintain and use modern, up to date ICT technology and business systems for the end to end management and delivery of the contract/service including a suitable and compatible direct IT link in order to interface with the Clients Northgate repairs and housing management system, full and effective real time utilisation of personal digital assistants (PDAs) and vehicle tracking systems.

The Invitation to Tender will also require bidders to submit bids based on the Clients specified options for normal working hours and meeting 2 hour response times on both normal working hour and out of hour emergency callouts.
         
      II.1.6)Common Procurement Vocabulary:
         50000000 - Repair and maintenance services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): Not Provided      
      II.1.8)Lots:
         This contract is divided into lots: Yes          
         If yes, tenders should be submitted for: One or more lots

      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      The contract areas are divided into Lots as follows: Lot One, MIDLANDS LEAMINGTON SPA, covering Cherwell, Coventry, Nuneaton & Bedworth, Solihull, Stratford-on-Avon and Warwick. Lot Two, EAST REGION PART ONE, covering Milton Keynes, Luton, Melton, Nottingham and Northamptonshire. Lot Three, EAST REGION PART TWO, covering Bedford, Central Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk and Ipswich. Lot Four, MARCHES HOUSING ASSOCIATION LTD, covering Shropshire, Herefordshire and Worcestershire. There will be a maximum of one Contractor per Contract Area. JHAG reserve the right to award more than one contract area to the same supplier, with the exception of East where there will be two different awards of contract for PART ONE and PART TWO and the same contractor will not be awarded both parts.         
         Estimated value excluding VAT: 40,380,000
         Currency: GBP
                        
      
      II.2.2)Options: Not Provided         
         II.2.3)Information about renewals:
            This contract is subject to renewal: Not Provided         
   II.3)Duration Of The Contract Or Time-Limit For Completion      
         Duration in months: 120 (from the award of the contract)

   Information About Lots
            
      Lot No: 1
      Title: Contract Area A (Midlands Leamington Spa)

      1)Short Description:      
      Jephson Housing Association Group Limited (JHAG) is seeking a service provider to provide a comprehensive responsive repairs/maintenance service 24 hours per day, 365 days a year and void property works to all of their occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities and commercial properties for which it has landlord responsibility in the Midlands area, covering Cherwell, Coventry, Nuneaton & Bedworth, Solihull, Stratford-on-Avon and Warwick.

      2)Common Procurement Vocabulary:
         50000000 - Repair and maintenance services.
         
      3)Quantity Or Scope:      
      Midlands area, covering Cherwell, Coventry, Nuneaton & Bedworth, Solihull, Stratford-on-Avon and Warwick. Responsive Repairs estimated spend per annum is £622,000.00. Voids estimated spend per annum is £208,000.00 and the approximate number of out of hours calls per annum is 349. Total number of units 1791.            
         If known, estimated cost of works excluding VAT: 8,300,000
         Currency: GBP
                           
      4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided
                        
                  
         5)Additional Information About Lots: Not Provided
               
      Lot No: 2
      Title: Contract Area B: East Region PART ONE

      1)Short Description:      
      Jephson Housing Association Group Limited (JHAG) is seeking a service provider to provide a comprehensive responsive repairs/maintenance service 24 hours per day, 365 days a year and void property works to all of their occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities and commercial properties for which it has landlord responsibility in the East of England, covering Milton Keynes, Luton, Melton, Nottingham, Northamptonshire.

      2)Common Procurement Vocabulary:
         50000000 - Repair and maintenance services.
         
      3)Quantity Or Scope:      
      East of England, covering Milton Keynes, Luton, Melton, Nottingham, Northamptonshire. Responsive Repairs estimated spend per annum is £750,000.00. Voids estimated spend per annum is £214,000.00 and the approximate number of out of hours calls per annum is 177. Total number of units 1405.            
         If known, estimated cost of works excluding VAT: 9,640,000
         Currency: GBP
                           
      4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided
                        
                  
         5)Additional Information About Lots: Not Provided
               
      Lot No: 3
      Title: Contract Area C: East Region PART TWO

      1)Short Description:      
      Jephson Housing Association Group Limited (JHAG) is seeking a service provider to provide a comprehensive responsive repairs/maintenance service 24 hours per day, 365 days a year and void property works to all of their occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities and commercial properties for which it has landlord responsibility in the East of England covering Bedford, Central Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Ipswich (NB Ipswich may be withdrawn prior to the commencement of the contract due to current transfer of schemes).

      2)Common Procurement Vocabulary:
         50000000 - Repair and maintenance services.
         
      3)Quantity Or Scope:      
      East of England covering Bedford, Central Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Ipswich (NB Ipswich may be withdrawn prior to the commencement of the contract due to current transfer of schemes).estimated spend per annum is £665,000.00. Voids estimated spend per annum is £281,000.00 and the approximate number of out of hours calls per annum is 188. Total number of units 1924.            
         If known, estimated cost of works excluding VAT: 9,460,000
         Currency: GBP
                           
      4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided
                        
                  
         5)Additional Information About Lots: Not Provided
               
      Lot No: 4
      Title: Contract Area D: Shropshire, Herefordshire and Worcestershire

      1)Short Description:      
      Jephson Housing Association Group Limited (JHAG) is seeking a service provider to provide a comprehensive responsive repairs/maintenance service 24 hours per day, 365 days a year and void property works to all of their occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities and commercial properties for which it has landlord responsibility in Shropshire, Herefordshire and Worcestershire (known as Marches Housing Association Ltd).

      2)Common Procurement Vocabulary:
         50000000 - Repair and maintenance services.
         
      3)Quantity Or Scope:      
      Shropshire, Herefordshire and Worcestershire (known as Marches Housing Association Ltd). Estimated spend per annum is £923,000.00. Voids estimated spend per annum is £375,000.00 and the approximate number of out of hours calls per annum is 529. Total number of units 3263.            
         If known, estimated cost of works excluding VAT: 12,980,000
         Currency: GBP
                           
      4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided
                        
                  
         5)Additional Information About Lots: Not Provided
                  
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Any deposits, bonds or guarantees required by Jephson Housing Association Group Limited will be set out in the tender documents.
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      As detailed in the tender documents.
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Not Provided
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions:Yes       
      If Yes, description of particular conditions:
      Details of conditions will be set out in the Tender documents and these may include conditions relating to environmental and social requirements.      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
         The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.
         
         A full list of these criteria are at http://www.delta-esourcing.com/delta/project/reasonsForExclusion.html#pcr
         
         Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists. Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so. Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.

      All organisations responding to this notice will have access to a Pre Qualification Questionnaire, via our e-tendering portal DELTA: https://www.delta-esourcing.com/respond/73ED9AM7Q5      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         
         Information and formalities necessary for evaluating if requirements are met:
         These are set out in the Pre Qualification Questionnaire
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         
         Information and formalities necessary for evaluating if requirements are met:
         These are set out in the Pre Qualification Questionnaire      
      III.2.4)Information about reserved contracts: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Restricted
      
      IV.1.2)Limitations on the number of operators who will be invited to tender or to participate:
                        Envisaged minimum number: 5 and maximum number: 8         
         Objective Criteria for choosing the limited number of candidates:
         Evaluation criteria set out in the Pre Qualification Questionnaire.   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated below
            Criteria - Weighting
            Quality - 600
            Price - 400

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: No       

   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: 1011-13-PJG      
      IV.3.2)Previous publication(s) concerning the same contract: Not Provided
      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

      Date: 01/07/2013
      Time-limit for receipt of requests for documents or for accessing documents: 09:00
         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 05/07/2013
         Time: 12:00      
      IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates: Not Provided      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: Not Provided
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: Not Provided      
   VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Leamington-Spa%2C-Warwickshire:-Repair-and-maintenance-services./73ED9AM7Q5

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/73ED9AM7Q5
GO-2013513-PRO-4800413 TKR-2013513-PRO-4800412
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      Not Provided

      VI.4.2)Lodging of appeals: Not Provided   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 13/05/2013

ANNEX A

View any Notice Addenda

Responsive Maintenance/Repairs and Void Property Repairs

UK-Leamington Spa, Warwickshire: Repair and maintenance services.

Section I: Contracting Authority
   Title: UK-Leamington Spa, Warwickshire: Repair and maintenance services.
   I.1)Name, Addresses And Contact Point(s)
      Jephson Homes Housing Association Limited
      Central Office, Jephson House, Blackdown, Leamington Spa, Warwickshire, CV32 6RE, United Kingdom
      Tel. +44 1384471061, Email: tenders@jephson.org.uk, URL: http://www.jephson.org.uk/
      Contact: Procurement Department, Attn: Helen Walters
   
   I.2)Type Of Purchasing Body
      Not Provided      
      
Section II: Object Of The Contract
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority/entity: Responsive Maintenance/Repairs and Void Property Repairs
      II.1.2)Short description of the contract or purchase:
      Repair and maintenance services. Jephson Housing Association Group (JHAG), otherwise referred to as “The client”, is tendering for the provision of its responsive repairs/maintenance and void property works requirement. There are three associations in the Group which together currently manage approximately 16,000 homes of various tenures, throughout England. JHAG are tendering for Midlands (Leamington Spa), the East Region, and Shropshire, Herefordshire and Warwickshire (known as Marches Housing Association Ltd) areas only of the Group. The contract will be let for an initial five years, with an option to extend for up to a further five years, in yearly increments. The approximate contract value across all Lots, per annum is £4,038,000.00

The service will comprise day-to-day responsive maintenance, void property works and out of hours emergency callout repairs to occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities, commercial property and areas/open spaces for which it has landlord responsibility. (NB. Open spaces will be dealt with in the main through seperate ground work contractors, however where there are hard landscaping issues such as repairs to paths, fencing etc the general responsive repairs contarctor may be used).

The Contract will be based on the NHF 2011 Form of Contract 2011 and will be let on an “all-inclusive” basis and is likely to involve work under all building trades. It is anticipated that gas safety checks, servicing, repairs and installations will not be required to be undertaken under the contract generally as a matter of course but nevertheless may be instructed on an occasional basis and so applicants must have the technical ability and capacity to carry out such work if and when instructed. Separate contracts will NOT be awarded for the individual trades (e.g. carpentry, plumbing etc.) encompassed within this Contract.

The Tender will be on the basis of tendered percentage adjustments to the M3NHF Schedule of Rates -Responsive Maintenance and Void Property Works Version 5.1 for all Works.

The Service Provider(s) will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Authority and its residents and must be responsive to achieve collaborative working practises, innovation and continuous improvement.

The Service Provider(s) will be required to operate a 100% repairs by appointment slot system with appointments being made by the contractor once the job is notified via interface to the contractor. The contractor must show a commitment to t maintaining and improving the Group’s excellent performance in relation to customer satisfaction, Best Value and other local performance indicators.

The Client will require the Service Provider(s) to provide dedicated staff to deal with day-to-day operations of the contract and employ predominantly local and preferably directly employed labour to carry out the work, applicants are advised that TUPE will apply to the Contract.
The Service Provider(s) will also be required to provide, maintain and use modern, up to date ICT technology and business systems for the end to end management and delivery of the contract/service including a suitable and compatible direct IT link in order to interface with the Clients Northgate repairs and housing management system, full and effective real time utilisation of personal digital assistants (PDAs) and vehicle tracking systems.

The Invitation to Tender will also require bidders to submit bids based on the Clients specified options for normal working hours and meeting 2 hour response times on both normal working hour and out of hour emergency callouts.
      
      II.1.3)Common procurement vocabulary:
      50000000 - Repair and maintenance services.
      
      
Section IV: Procedure
   IV.1) Type of Procedure
      IV.1.1)Type of procedure (as stated in the original notice): Restricted       
   IV.2)Administrative Information
      IV.2.1)File reference number attributed by the contracting authority/entity: 1011-13-PJG      
      IV.2.2)Notice reference for electronically submitted notice
         Original Notice sent via: OJS eSender

         Notice Reference: 2013 - 107020
      IV.2.3)Notice to which this publication refers: Not Provided      
      IV.2.4)Date of dispatch of the original Notice: 13/05/2013
      
Section VI: Complementary Information
   1: Complementary Information
      VI.1)This notice involves: Correction
Additional Information


      VI.3)Information to be corrected or added
         VI.3.1) Modification of original information submitted by the contracting authority
         VI.3.2) In the original Notice

         VI.3.3)Text to be corrected in the original notice:

         VI.3.4)Dates to be corrected in the original notice: Not Provided

         VI.3.5)Addresses and contact points to be corrected:
            Jephson Homes Housing Association Limited
            Central Office,, Jephson House,, Blackdown,, Leamington Spa, Warwickshire, CV32 6RE, United Kingdom
            Tel. +44 1384471061, Email: tenders@jephson.org.uk
            Contact: Helen Walters
            
         VI.3.6)Text to be added in the original notice: Not Provided
      VI.4)Other additional information:      
      In the original Notice, the contracting authority states 'Jephson Housing Association Group - A Charity'. This is incorrect and the contracting authority is Jephson Homes Housing Association Limited. Jephson Homes Housing Association Limited will act as contracting authority on behalf of Jephson Housing Association Limited and Marches Housing Association Limited but the contract for Lot 4 will be entered into by Marches Housing Association Limited, whereas for the other three Lots, it will be entered into by Jephson Homes Housing Association Limited on behalf of Jephson Housing Association Limited.

Additionally, it is envisaged that a minimum of 5 contractors and a maximum of 8 contractors PER LOT will be taken through to the Invitation to Tender Stage, and not 5-8 contractors in total.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Leamington-Spa%2C-Warwickshire:-Repair-and-maintenance-services./92NKM6X439

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/92NKM6X439
GO-2013530-PRO-4840993 TKR-2013530-PRO-4840992

      VI.5)Date of dispatch: 30/05/2013

View Award Notice

UK-Leamington Spa, Warwickshire: Repair and maintenance services.

Section I: Contracting Authority
   Title: UK-Leamington Spa, Warwickshire: Repair and maintenance services.
   I.1)Name, Addresses and Contact Point(s):
      Jephson Homes Housing Association Limited
      Central Office, Jephson House, Blackdown, Leamington Spa, Warwickshire, CV32 6RE, United Kingdom
      Tel. +44 1384471061, Email: tenders@jephson.org.uk, URL: http://www.jephson.org.uk/
      Contact: Procurement Department, Attn: Helen Walters

   I.2)Type of the contracting authority:
      Body governed by public law

   I.3) Main activity:
      Housing and community amenities

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Responsive Maintenance/Repairs and Void Property Repairs      
      II.1.2)Type of contract and location of works:
         WORKS
         Region Codes: UK - UNITED KINGDOM         
      II.1.3)Information about a framework or a dynamic purchasing system:
         Not Provided          
      II.1.4)Short description of the contract or purchase(s):
         Repair and maintenance services. Jephson Housing Association Group (JHAG), otherwise referred to as “The client”, is tendering for the provision of its responsive repairs/maintenance and void property works requirement. There are three associations in the Group which together currently manage approximately 16,000 homes of various tenures, throughout England. JHAG are tendering for Midlands (Leamington Spa), the East Region, and Shropshire, Herefordshire and Warwickshire (known as Marches Housing Association Ltd) areas only of the Group. The contract will be let for an initial five years, with an option to extend for up to a further five years, in yearly increments. The approximate contract value across all Lots, per annum is £4,038,000.00

The service will comprise day-to-day responsive maintenance, void property works and out of hours emergency callout repairs to occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities, commercial property and areas/open spaces for which it has landlord responsibility. (NB. Open spaces will be dealt with in the main through seperate ground work contractors, however where there are hard landscaping issues such as repairs to paths, fencing etc the general responsive repairs contarctor may be used).

The Contract will be based on the NHF 2011 Form of Contract 2011 and will be let on an “all-inclusive” basis and is likely to involve work under all building trades. It is anticipated that gas safety checks, servicing, repairs and installations will not be required to be undertaken under the contract generally as a matter of course but nevertheless may be instructed on an occasional basis and so applicants must have the technical ability and capacity to carry out such work if and when instructed. Separate contracts will NOT be awarded for the individual trades (e.g. carpentry, plumbing etc.) encompassed within this Contract.

The Tender will be on the basis of tendered percentage adjustments to the M3NHF Schedule of Rates -Responsive Maintenance and Void Property Works Version 5.1 for all Works.

The Service Provider(s) will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Authority and its residents and must be responsive to achieve collaborative working practises, innovation and continuous improvement.

The Service Provider(s) will be required to operate a 100% repairs by appointment slot system with appointments being made by the contractor once the job is notified via interface to the contractor. The contractor must show a commitment to t maintaining and improving the Group’s excellent performance in relation to customer satisfaction, Best Value and other local performance indicators.

The Client will require the Service Provider(s) to provide dedicated staff to deal with day-to-day operations of the contract and employ predominantly local and preferably directly employed labour to carry out the work, applicants are advised that TUPE will apply to the Contract.
The Service Provider(s) will also be required to provide, maintain and use modern, up to date ICT technology and business systems for the end to end management and delivery of the contract/service including a suitable and compatible direct IT link in order to interface with the Clients Northgate repairs and housing management system, full and effective real time utilisation of personal digital assistants (PDAs) and vehicle tracking systems.

The Invitation to Tender will also require bidders to submit bids based on the Clients specified options for normal working hours and meeting 2 hour response times on both normal working hour and out of hour emergency callouts.
      II.1.5)Common procurement vocabulary:
         50000000 - Repair and maintenance services.
      II.1.6)Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): Not Provided
   
   II.2)Total Final Value Of Contract(s)
      II.2.1) Total final value of the contract(s)
         Value: 34,234,350
         Currency: GBP
         Excluding VAT: Yes

      
Section IV: Procedure
   IV.1) Type Of Procedure
      IV.1.1)Type of procedure: Restricted
   IV.2)Award Criteria
      IV.2.1)Award criteria: The most economically advantageous tender in terms of:
               
         Criteria - Weighting
         
         Quality - 600
         Price - 400
         
      IV.2.2)Information about electronic auction:
         An electronic auction will be used: No
   
   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: 1011-13-PJG         
      IV.3.2)Previous publication(s) concerning the same contract: Not Provided

Section V: Award Of Contract
      
   1: Award And Contract Value
      Contract No: Not Provided
      Lot Number: 1
      Title: Midlands, Leamington Spa

      V.1)Date Of Contract Award: 10/02/2014      
      V.2) Information About Offers
         Number Of Offers Received: 9          
         Number Of Offers Received By Electronic Means: 9       
      V.3)Name And Address Of Economic Operator To Whom The Contract Has Been Awarded:
         Official name: Axis Europe plc
         Postal address: 145-149 Vauxhall Street
         Town: London
         Postal code: SE11 5RH
         Country: United Kingdom
      V.4)Information On Value Of Contract
         Initial estimated total value of the contract
            Value: 8,300,000
            Currency: GBP

         Total final value of the contract
            Value: 7,271,300
            Currency: GBP
         If annual or monthly value:
            Number of years: 10
      V.5)Information about subcontracting:
         The contract is likely to be subcontracted: Not Provided
   
   2: Award And Contract Value
      Contract No: Not Provided
      Lot Number: 2
      Title: East Part One

      V.1)Date Of Contract Award: 10/02/2014      
      V.2) Information About Offers
         Number Of Offers Received: 7          
         Number Of Offers Received By Electronic Means: 7       
      V.3)Name And Address Of Economic Operator To Whom The Contract Has Been Awarded:
         Official name: Keepmoat Property Services Ltd
         Postal address: No 1 Bowling Green Terrace, Jack Lane, Leeds
         Town: West Yorkshire
         Postal code: LS11 9SP
         Country: United Kingdom
      V.4)Information On Value Of Contract
         Initial estimated total value of the contract
            Value: 9,640,000
            Currency: GBP

         Total final value of the contract
            Value: 8,351,729
            Currency: GBP
         If annual or monthly value:
            Number of years: 10
      V.5)Information about subcontracting:
         The contract is likely to be subcontracted: Not Provided
   
   3: Award And Contract Value
      Contract No: Not Provided
      Lot Number: 3
      Title: East Part Two

      V.1)Date Of Contract Award: 10/02/2014      
      V.2) Information About Offers
         Number Of Offers Received: 5          
         Number Of Offers Received By Electronic Means: 5       
      V.3)Name And Address Of Economic Operator To Whom The Contract Has Been Awarded:
         Official name: Shillingoak
         Postal address: 2 Pirton Grange, Pirton Road, Shillington
         Town: Hertfordshire
         Postal code: SG5 3HB
         Country: United Kingdom
      V.4)Information On Value Of Contract
         Initial estimated total value of the contract
            Value: 9,460,000
            Currency: GBP

         Total final value of the contract
            Value: 8,922,482
            Currency: GBP
         If annual or monthly value:
            Number of years: 10
      V.5)Information about subcontracting:
         The contract is likely to be subcontracted: Not Provided
   
   4: Award And Contract Value
      Contract No: Not Provided
      Lot Number: 4
      Title: Marches

      V.1)Date Of Contract Award: 10/02/2014      
      V.2) Information About Offers
         Number Of Offers Received: 8          
         Number Of Offers Received By Electronic Means: 8       
      V.3)Name And Address Of Economic Operator To Whom The Contract Has Been Awarded:
         Official name: G Purchase Construction Ltd
         Postal address: Unit 8 Reaymer Close
         Town: Bloxwich
         Postal code: WS2 7QZ
         Country: United Kingdom
      V.4)Information On Value Of Contract
         Initial estimated total value of the contract
            Value: 13,070,000
            Currency: GBP

         Total final value of the contract
            Value: 9,688,539
            Currency: GBP
         If annual or monthly value:
            Number of years: 10
      V.5)Information about subcontracting:
         The contract is likely to be subcontracted: Not Provided

Section VI: Complementary Information
   VI.1)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: Not Provided    
   VI.2)Additional Information:
      The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=96095814
GO-2014422-PRO-5622547 TKR-2014422-PRO-5622546   
   VI.3.1)Body responsible for appeal procedures:
      Not Provided
   VI.3.2)Lodging of appeals: Not Provided    
   VI.3.3)Service from which information about the lodging of appeals may be obtained:
      Not Provided
   
   VI.4)Date Of Dispatch Of This Notice: 22/04/2014