Govia Thameslink Railway Limited (GTR) is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | GTR0934 - Fraud prevention Market Engagement |
| Notice type: | UK2: Preliminary market engagement notice |
| Authority: | Govia Thameslink Railway Limited (GTR) |
| Nature of contract: | Services |
| Procedure: | Above threshold - Open procedure |
| Short Description: | GTR are going out to market because the scale and complexity of fraud threats and require a step change in capability. The shift towards digital ticketing and the fragmented nature of industry data demand innovative tools that can provide holistic insight, reduce manual effort, and strengthen the integrity of our fraud investigations. Through this market engagement, GTR aims to build a clear understanding of the solutions available, the maturity of relevant technologies, and the approaches that suppliers are taking to balance innovation with compliance. This will inform the design of a future procurement process and help ensure that any eventual investment delivers measurable improvements in fraud prevention, operational efficiency, and customer confidence. GTR is seeking to engage with the market to understand the capabilities, innovations, and approaches currently available to support our ambition of transforming how we detect, analyse, and prevent fraud. Our current operational environment is highly manual, fragmented, and dependent on disparate datasets held across multiple internal systems and third-party retailers. This limits our ability to generate timely, reliable intelligence, and constrains our fraud specialists from focusing on higher-value activities. |
| Published: | 03/09/2025 12:20 |
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Scope
Scope: GTR0934 - Fraud prevention Market Engagement
Description:
GTR are going out to market because the scale and complexity of fraud threats and require a step change in capability. The shift towards digital ticketing and the fragmented nature of industry data demand innovative tools that can provide holistic insight, reduce manual effort, and strengthen the integrity of our fraud investigations.
Through this market engagement, GTR aims to build a clear understanding of the solutions available, the maturity of relevant technologies, and the approaches that suppliers are taking to balance innovation with compliance. This will inform the design of a future procurement process and help ensure that any eventual investment delivers measurable improvements in fraud prevention, operational efficiency, and customer confidence.
GTR is seeking to engage with the market to understand the capabilities, innovations, and approaches currently available to support our ambition of transforming how we detect, analyse, and prevent fraud. Our current operational environment is highly manual, fragmented, and dependent on disparate datasets held across multiple internal systems and third-party retailers. This limits our ability to generate timely, reliable intelligence, and constrains our fraud specialists from focusing on higher-value activities.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Newcastle-upon-Tyne:-Fraud-audit-services./6DW5U6NE74
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/6DW5U6NE74
Total value (estimated):
GBP 750,000 excluding VAT GBP 750,000 including VAT
Contract dates (estimated)
03/05/2026 to 30/04/2030
CPV Classifications:
79212400 - Fraud audit services.
Delivery regions:
UKI LONDON
Engagement
Engagement deadline
17/10/2025
The engagement has not yet been carried out.Engagement process description:
Please see attached early market engagement document for further details.
Contracting authority
GOVIA THAMESLINK RAILWAY LIMITED, PCNW-8528-NRRP
41-51 Grey Street, Newcastle upon Tyne, NE1 6EE, United Kingdom
Email: michael.strubel@gtrailway.com
Contact: Michael Strubel
Organisation type: BODY_PUBLIC
Devolved regulations that apply: None