Chelmsford City Council: Merchant Services

Chelmsford City Council is using Delta eSourcing to run this tender exercise

Notice Summary

Title:	Merchant Services
Notice type:	UK4: Tender notice
Authority:	Chelmsford City Council
Nature of contract:	Services
Procedure:	Above threshold - Open procedure
Short Description:	Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions. The supplier will also need to provide chip and pin terminals where required. Objectives oTo secure value for money services. oTo provide cost savings. REQUIREMENT 1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the market place, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and Barclaycard EPDQ. 2. The supplier must assign individual merchant numbers to each outlet specified by the council, this is currently a total of 29 merchants. oThe supplier must be able to provide new merchant numbers as and when required by the council 3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals. If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges.
Published:	28/05/2025 13:23

This opportunity is currently OPEN. To respond to the opportunity, please click Register Interest and follow the on-screen instructions.

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UK-Chelmsford: Financial and insurance services.

Scope

Description: Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services.
The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions.
The supplier will also need to provide chip and pin terminals where required.
Objectives
oTo secure value for money services.
oTo provide cost savings.
REQUIREMENT
1. Chelmsford City Council wish to process transactions from the
following cards: MasterCard (Credit & Debit), Visa (Credit & Debit),
Electron, Maestro and Solo. If any additional card issuers enter the
market place, the Council will discuss their specific requirements in
that regard as and when necessary. The Council does not accept
American Express cards or Diners Cards. The successful bidder will
have to be able to operate with the following
gateways: Opayo, Elavon, Worldpay and Barclaycard EPDQ.

2. The supplier must assign individual merchant numbers to each outlet specified by the council, this is currently a total of 29 merchants.
oThe supplier must be able to provide new merchant numbers as and when required by the council

3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals.
If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./5ZY2UH8387

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/5ZY2UH8387

Total value (estimated):

GBP 800,000 excluding VAT GBP 960,000 including VAT

Description

Contract dates (estimated)
19/01/2026 to 18/05/2027
CPV Classifications:
66000000 - Financial and insurance services. 66110000 - Banking services. 66115000 - International payment transfer services.

Contract can be extended:
Yes

Extension Date:
18/05/2030

Delivery regions:
UKH3 Essex

Award criteria:
Quality criterion - Name: Bid Back Financial Cost / Weighting: 40
Quality criterion - Name: Method Statement Scores / Weighting: 60

Submission

Enquiry deadline: 02/07/2025 Time: 12:00Tender submission deadline: 15/07/2025 Time: 12:00
Submission address and any special instructions: https://www.delta-esourcing.com
An electronic auction will be used: No
Languages that may be used for submission: English, Award decision date (estimated): 09/09/2025

Procedure

Procedure type: Open procedure

Contracting authority

       Chelmsford City Council, PYRZ-1467-WNJW
       Duke Street, Chelmsford, Chelmsford, CM1 1 JE, United Kingdom
       Tel. 07970659846, Email: vincent.hunt@chelmsford.gov.uk
       Contact: Vincent Hunt

Organisation type: REGIONAL_AUTHORITY
Devolved regulations that apply: None