Shaw Consulting Ltd: Managed Wide Area Network

UK-Chester: Wide area network.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      Muir Group Housing Association Ltd
      80 Lightfoot Street, Hoole, Chester, CH2 3AL, United Kingdom
      Tel. +44 7722067596, Email: chris.shaw@shawc.co.uk, URL: http://www.muir.org.uk, URL: http://www.shawc.co.uk
      Attn: Chris Shaw
      Electronic Access URL: https://www.delta-esourcing.com/tenders/UK-UK-Chester:-Wide-area-network./4A5NQ8W6D4
      Electronic Submission URL: https://www.delta-esourcing.com/respond/4A5NQ8W6D4

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Body governed by public law

   I.3) Main activity:
      Housing and community amenities

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Managed Wide Area Network
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 5

         Region Codes: UKD22 - Cheshire CC         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Wide area network. Wide area network services. To provided Managed WAN circuits to all of Muir Group's office and Sheltered Scheme Locations. To provide SIP trunks and to provide an Internet Circuit.
         
      II.1.6)Common Procurement Vocabulary:
         32430000 - Wide area network.
         
         72720000 - Wide area network services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): No       
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      Muir’s existing WAN contract with Virgin Media Business (VMB) is up for renewal in May 2016. To ensure Muir allows enough time to order circuits and migrate away from VMB (if they do not win the contract) Muir is issuing the ITT. The contract is for 5 years.

Muir requires a Managed Wide Area Network installing that connects all their office locations and in addition to this requires an Internet service that is either managed or not.

The router needs to be managed, but Muir need to have access to these routers to be able to monitor the WAN using SolarWinds.
The circuits need to provide both Class of Service (CoS) and Quality of Service (QoS) because Microsoft Lync (Voice and Video) and Cisco IP Telephony is run across the WAN for both internal staff and external customers.

The existing ISDN circuits need to be replaced with a resilient SIP service. Muir’s existing Cisco Voice routers are licensed for SIP and have the Plug in Modules that will provide connectivity to the SIP Trunks.

Muir requires an Internet circuit installing at their Head Office in Chester.

For the schemes and the other offices we require guest and resident traffic to breakout locally, corporate devices / traffic needs to breakout through the central internet connection. For local breakout a wire only connection is required. Muir will provide the router.

The minimum service requirements are as follows:
♣The supplier must be able to provide and support WAN services and hardware at all the locations detailed above.
♣The supplier or their WAN partner must operate a 24 x7 x 365 staffed network operations centre.                  
         Estimated value excluding VAT:
         Range between: 500,000 and 750,000
         Currency: GBP
               
      
      II.2.2)Options: Not Provided         
         II.2.3)Information about renewals:
            This contract is subject to renewal: Not Provided         
   II.3)Duration Of The Contract Or Time-Limit For Completion      
         Duration in months: 66 (from the award of the contract)

   Information About Lots
               
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Dependent on the suppliers status, a performance bond or guarantee may be required
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      An agreement as to how the project is funded will be covered as part of the contract negotiations with the preferred supplier. Any payment made to the supplier will be in pounds sterling and will be normally made by electronic funds transfer
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      The specific requirements are yet to be determined; however we do require that the contract awarded be entered into by a single legal entity on the part of the successful supplier(s). Any legal entity which has a group of entities will be required to provide an undertaking to be jointly and severally responsible for the due performance of the project.
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions:Yes       
      If Yes, description of particular conditions:
      Service Levels will be agreed with the provider for each type of circuit provided. Failure to meet these agreed SLAs will result in the supplier providing Service Credits. Repeat and / or continued failure to meet the agreed SLAs could result in the contract being terminated.      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:

      Detailed in full in the ITT      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         
         Information and formalities necessary for evaluating if requirements are met:
         Detailed in full in the ITT         
         Minimum Level(s) of standards possibly required:
         Detailed in full in the ITT
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         
         Information and formalities necessary for evaluating if requirements are met:
         Detailed in full in the ITT         
         Minimum Level(s) of standards possibly required:
         Detailed in full in the ITT      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: No       
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: No
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Open
   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: No       

   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: Muir Group Managed WAN      
      IV.3.2)Previous publication(s) concerning the same contract: No

      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:



         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 28/09/2015
         Time: 08:30      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         
      IV.3.7)Minimum time frame during which the tenderer must maintain the tender
         Duration in month(s): 6
      
      IV.3.8)Conditions for opening tenders
         Date: 28/09/2015
         Time: 08:45
         Persons authorised to be present at the opening of tenders: No


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: No
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: No       
   VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Chester:-Wide-area-network./4A5NQ8W6D4

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/4A5NQ8W6D4
GO-201589-PRO-6909739 TKR-201589-PRO-6909738
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      Not Provided

      VI.4.2)Lodging of appeals: Not Provided   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 09/08/2015

ANNEX A