Northern Housing Consortium Ltd : Electronic Payment Services Framework 2019-2023

  Northern Housing Consortium Ltd is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Electronic Payment Services Framework 2019-2023
Notice type: Contract Notice
Authority: Northern Housing Consortium Ltd
Nature of contract: Not applicable
Procedure: Open
Short Description: Framework for the provision of Electronic Payment Services. The framework will be available to access for all current and future members of the Northern Housing Consortium. Further information on who can access the Framework is available at this link. https://consortiumprocurement.org.uk/framework-agreements/who-can-access/ The framework will seek to appoint 1 supply partner to each of the 7 lots, and members will call off their preferred lots by way of a Request for Quotation (RFQ)
Published: 25/03/2019 09:22

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UK-Sunderland: Financial and insurance services.
Section I: Contracting Authority
      I.1) Name and addresses
             Northern Housing Consortium Ltd
             Loftus House, Colima Avenue, Sunderland Enterprise Park, Sunderland, SR5 3XB, United Kingdom
             Tel. +44 1915661000, Email: tenders@consortiumprocurement.org.uk
             Contact: Drew Frame
             Main Address: www.consortiumprocurement.org.uk
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: Yes.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-Sunderland:-Financial-and-insurance-services./3954RUC887
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via http://www.delta-esourcing.com/tenders/UK-title/3954RUC887 to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Other type:: Central Purchasing Body
      I.5) Main activity
            Housing and community amenities

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Electronic Payment Services Framework 2019-2023       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      66000000 - Financial and insurance services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Framework for the provision of Electronic Payment Services. The framework will be available to access for all current and future members of the Northern Housing Consortium. Further information on who can access the Framework is available at this link. https://consortiumprocurement.org.uk/framework-agreements/who-can-access/
The framework will seek to appoint 1 supply partner to each of the 7 lots, and members will call off their preferred lots by way of a Request for Quotation (RFQ)       
      II.1.5) Estimated total value:
      Value excluding VAT: 150,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: All lots
      Maximum number of lots that may be awarded to one tenderer: 7
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Not provided

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: Fully Managed Service       
      Lot No: 1       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      66151000 - Financial market operational services.
      66172000 - Financial transaction processing and clearing-house services.
      66170000 - Financial consultancy, financial transaction processing and clearing-house services.
      66150000 - Financial markets administration services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The Supply Partner will capture and consolidate, transfer payments and provide management information to and from Members own customers through multiple established payment network providers and other payment solution providers.

In addition, the Supply Partner will supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of NHC Members to their customers.

Supply partners should also have capacity to offer the above provisions in a digital format e.g. Applications for use on mobile telephone or tablet.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 90,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/3954RUC887       
II.2) Description Lot No. 2
      
      II.2.1) Title: Customer Payment Cards       
      Lot No: 2       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      66172000 - Financial transaction processing and clearing-house services.
      66170000 - Financial consultancy, financial transaction processing and clearing-house services.
      66150000 - Financial markets administration services.
      66151000 - Financial market operational services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: the Supplier will provide Customer Payment Card. Which are a plastic card, credit card shaped card, printed or embossed with the person’s name and a unique customer identification number. Generally, these cards are bespoke by payment scheme i.e. rent payments, council tax payments etc.

This can be used at participating kiosks e.g. supermarkets, local stores etc. or mobile or doorstep by an employee of the member organisation.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 12,500,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 3
      
      II.2.1) Title: Barcodes       
      Lot No: 3       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      66172000 - Financial transaction processing and clearing-house services.
      66150000 - Financial markets administration services.
      66151000 - Financial market operational services.
      66170000 - Financial consultancy, financial transaction processing and clearing-house services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The Supplier will provide the member with a unique barcode, which is generated for any transaction to be able to trace a single payment. The barcode maybe issued to a customer on an invoice or letter requesting payment. The customer will make the payment at an acceptable pay point, where the barcode is scanned and the payment can then be tracked through the system.

Included in this lot are QR codes.

Barcodes and QR codes may be generated by digital means, on a mobile phone or tablet application.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 5,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 4
      
      II.2.1) Title: Debit and Credit Card Payment       
      Lot No: 4       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      66172000 - Financial transaction processing and clearing-house services.
      66151000 - Financial market operational services.
      66150000 - Financial markets administration services.
      66170000 - Financial consultancy, financial transaction processing and clearing-house services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: Suppliers on this lot will provide the member organisations with the ability to take payments from customers on their own debit or credit cards, in person or over the telephone. The payments should be identifiable and traceable.

Card Payments should also be able to be made utilising payment apps such as Apple Pay, Samsung Pay, Android Pay etc.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 12,500,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 5
      
      II.2.1) Title: Direct Debits       
      Lot No: 5       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      66172000 - Financial transaction processing and clearing-house services.
      66150000 - Financial markets administration services.
      66151000 - Financial market operational services.
      66170000 - Financial consultancy, financial transaction processing and clearing-house services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The supplier will enable members to set up and manage their customers direct debit transactions. They should be able to trace the payment status via the manage information system detailed in the general specification.

Direct debits can be requested online and via telephone (in line with PCI compliance) by customers, or members on behalf of customers.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 12,500,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 6
      
      II.2.1) Title: Online Payments       
      Lot No: 6       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      66172000 - Financial transaction processing and clearing-house services.
      66150000 - Financial markets administration services.
      66151000 - Financial market operational services.
      66170000 - Financial consultancy, financial transaction processing and clearing-house services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: Suppliers will provide the members with the ability to process payments online through their own website, application or payment portal. The website will need to be able to interface with the supply partners management information platform or portal, in order for payments to traced.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 12,500,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 7
      
      II.2.1) Title: Management Information System       
      Lot No: 7       
      II.2.2) Additional CPV codes:
      66000000 - Financial and insurance services.
      48000000 - Software package and information systems.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The supplier will provide the member with a standalone platform or portal to consolidate their various payment methods in one place.

The platform should be able to interface with other platform or management information systems, including those of other supply partners on other lots to ensure that the member organisation is able to consolidate all of their various payments in one place.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 5,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement    
         Framework agreement with several operators       
         Envisaged maximum number of participants to the framework agreement: 7           
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 03/05/2019 Time: 12:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 4
      
      IV.2.7) Conditions for opening of tenders:
         Date: 03/05/2019
         Time: 12:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

The term of this framework will be for 2 years (24 months), with the option to extend for a further 2 years (24 months). Note: Supply Agreements (Call-Off Contracts) may extend beyond the end of the Framework term. This is to provide flexibility and allow for changes to the financial services market.

Supply Partner(s) shall ensure compliance with the following legislation and regulations:


•Payment Card Industry (PCI) Data Security Standards throughout the framework term.

•Financial Conduct Authority (FCA) Payment Services regulations 2017.

•The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.

•Modern Slavery Act 2015

Following the UK’s exit from the EU, during the time-limited implementation period, EU law will continue to apply in the UK subject to the terms set out in the Withdrawal Agreement.

The Framework will be available for all current and future Consortium Members, further information on who can access the framework is available at this link https://consortiumprocurement.org.uk/framework-agreements/who-can-access/
Member Organisations may choose to award contracts under one or a combination of lots to meet their requirements.
This tender exercise is envisaged to be completed in June 2019.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Sunderland:-Financial-and-insurance-services./3954RUC887

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/3954RUC887
   VI.4) Procedures for review
   VI.4.1) Review body:
             See VI.4.3
       Sunderland, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
             See VI.4.3
          Sunderland, United Kingdom
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    The Public Contracts Regulations 2015 (the Regulations) provide for aggrieved parties who have been harmedor are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and NorthernIreland). As stated within the Regulations, any such action must be started within 30 days beginning with thedate when the aggrieved party first knew or ought to have known that grounds for starting the proceedings hadarisen.
The Court may extend the time limit for starting proceedings where the Court considers that there is a goodreason for doing so but not so as to permit proceedings to be started more than 3 months after that date.    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 25/03/2019

Annex A


View any Notice Addenda

View Award Notice

UK-Sunderland: Financial and insurance services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Northern Housing Consortium Ltd
       Loftus House, Colima Avenue, Sunderland Enterprise Park, Sunderland, SR5 3XB, United Kingdom
       Tel. +44 1915661000, Email: tenders@consortiumprocurement.org.uk
       Contact: Drew Frame
       Main Address: www.consortiumprocurement.org.uk
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: Yes

   I.4)Type of the contracting authority:
      Other type:: Central Purchasing Body

   I.5) Main activity:
      Housing and community amenities

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Electronic Payment Services Framework 2019-2023            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         66000000 - Financial and insurance services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Framework for the provision of Electronic Payment Services. The framework will be available to access for all current and future members of the Northern Housing Consortium. Further information on who can access the Framework is available at this link. https://consortiumprocurement.org.uk/framework-agreements/who-can-access/
The framework will seek to appoint 1 supply partner to each of the 7 lots, and members will call off their preferred lots by way of a Request for Quotation (RFQ)

      II.1.6) Information about lots
         This contract is divided into lots: Yes
                                                
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 150,000,000
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Fully Managed Service   
      Lot No:1

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            66151000 - Financial market operational services.
            66172000 - Financial transaction processing and clearing-house services.
            66170000 - Financial consultancy, financial transaction processing and clearing-house services.
            66150000 - Financial markets administration services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: The Supply Partner will capture and consolidate, transfer payments and provide management information to and from Members own customers through multiple established payment network providers and other payment solution providers.

In addition, the Supply Partner will supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of NHC Members to their customers.

Supply partners should also have capacity to offer the above provisions in a digital format e.g. Applications for use on mobile telephone or tablet.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Service / Weighting: 10
      Quality criterion - Name: Crisis Customer Service / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Coverage / Weighting: 3
      Quality criterion - Name: Future Proofing / Weighting: 7
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Transaction Values / Weighting: 15
      Cost criterion - Name: Other Costs / Weighting: 5
      Cost criterion - Name: Stationery Costs / Weighting: 5
      Cost criterion - Name: Training Costs / Weighting: 5
      Cost criterion - Name: Ongoing Costs / Weighting: 10
      Cost criterion - Name: Management Software Costs / Weighting: 10
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/3954RUC887

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Customer Payment Cards   
      Lot No:2

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            66172000 - Financial transaction processing and clearing-house services.
            66170000 - Financial consultancy, financial transaction processing and clearing-house services.
            66150000 - Financial markets administration services.
            66151000 - Financial market operational services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: the Supplier will provide Customer Payment Card. Which are a plastic card, credit card shaped card, printed or embossed with the person’s name and a unique customer identification number. Generally, these cards are bespoke by payment scheme i.e. rent payments, council tax payments etc.

This can be used at participating kiosks e.g. supermarkets, local stores etc. or mobile or doorstep by an employee of the member organisation.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Service / Weighting: 10
      Quality criterion - Name: Crisis Customer Service / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Coverage / Weighting: 3
      Quality criterion - Name: Future Proofing / Weighting: 7
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Transaction Values / Weighting: 15
      Cost criterion - Name: Other Costs / Weighting: 5
      Cost criterion - Name: Stationery Costs / Weighting: 5
      Cost criterion - Name: Training Costs / Weighting: 5
      Cost criterion - Name: Ongoing Costs / Weighting: 5
      Cost criterion - Name: Management Software Costs / Weighting: 5
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 3)
   

      II.2.1) Title:Barcodes   
      Lot No:3

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            66172000 - Financial transaction processing and clearing-house services.
            66150000 - Financial markets administration services.
            66151000 - Financial market operational services.
            66170000 - Financial consultancy, financial transaction processing and clearing-house services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: The Supplier will provide the member with a unique barcode, which is generated for any transaction to be able to trace a single payment. The barcode maybe issued to a customer on an invoice or letter requesting payment. The customer will make the payment at an acceptable pay point, where the barcode is scanned and the payment can then be tracked through the system.

Included in this lot are QR codes.

Barcodes and QR codes may be generated by digital means, on a mobile phone or tablet application.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Service / Weighting: 10
      Quality criterion - Name: Crisis Customer Service / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Coverage / Weighting: 3
      Quality criterion - Name: Future Proofing / Weighting: 7
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Transaction Values / Weighting: 20
      Cost criterion - Name: Other Costs / Weighting: 5
      Cost criterion - Name: Training Costs / Weighting: 5
      Cost criterion - Name: Ongoing Costs / Weighting: 5
      Cost criterion - Name: Management Software Costs / Weighting: 5
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 4)
   

      II.2.1) Title:Debit and Credit Card Payment   
      Lot No:4

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            66172000 - Financial transaction processing and clearing-house services.
            66151000 - Financial market operational services.
            66150000 - Financial markets administration services.
            66170000 - Financial consultancy, financial transaction processing and clearing-house services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: Suppliers on this lot will provide the member organisations with the ability to take payments from customers on their own debit or credit cards, in person or over the telephone. The payments should be identifiable and traceable.

Card Payments should also be able to be made utilising payment apps such as Apple Pay, Samsung Pay, Android Pay etc.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Service / Weighting: 15
      Quality criterion - Name: Crisis Customer Service / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Future Proofing / Weighting: 5
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Transcation Values / Weighting: 20
      Cost criterion - Name: Other Costs / Weighting: 5
      Cost criterion - Name: Training Costs / Weighting: 5
      Cost criterion - Name: Ongoing Costs / Weighting: 5
      Cost criterion - Name: Management Software Costs / Weighting: 5
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 5)
   

      II.2.1) Title:Direct Debits   
      Lot No:5

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            66172000 - Financial transaction processing and clearing-house services.
            66150000 - Financial markets administration services.
            66151000 - Financial market operational services.
            66170000 - Financial consultancy, financial transaction processing and clearing-house services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: The supplier will enable members to set up and manage their customers direct debit transactions. They should be able to trace the payment status via the manage information system detailed in the general specification.

Direct debits can be requested online and via telephone (in line with PCI compliance) by customers, or members on behalf of customers.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Services / Weighting: 15
      Quality criterion - Name: Crisis Customer Services / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Future Proofing / Weighting: 5
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Transaction Values / Weighting: 20
      Cost criterion - Name: Other Costs / Weighting: 5
      Cost criterion - Name: Training Costs / Weighting: 5
      Cost criterion - Name: Ongoing Costs / Weighting: 5
      Cost criterion - Name: Management Software Costs / Weighting: 5
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 6)
   

      II.2.1) Title:Online Payments   
      Lot No:6

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            66172000 - Financial transaction processing and clearing-house services.
            66150000 - Financial markets administration services.
            66151000 - Financial market operational services.
            66170000 - Financial consultancy, financial transaction processing and clearing-house services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: Suppliers will provide the members with the ability to process payments online through their own website, application or payment portal. The website will need to be able to interface with the supply partners management information platform or portal, in order for payments to traced.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Service / Weighting: 15
      Quality criterion - Name: Crisis Customer Service / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Future Proofing / Weighting: 5
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Transaction Costs / Weighting: 20
      Cost criterion - Name: Other Costs / Weighting: 5
      Cost criterion - Name: Training Costs / Weighting: 5
      Cost criterion - Name: Ongoing Costs / Weighting: 5
      Cost criterion - Name: Management Software Costs / Weighting: 5
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 7)
   

      II.2.1) Title:Management Information System   
      Lot No:7

      II.2.2) Additional CPV code(s):
            66000000 - Financial and insurance services.
            48000000 - Software package and information systems.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: The supplier will provide the member with a standalone platform or portal to consolidate their various payment methods in one place.

The platform should be able to interface with other platform or management information systems, including those of other supply partners on other lots to ensure that the member organisation is able to consolidate all of their various payments in one place.

      II.2.5) Award criteria:
      Quality criterion - Name: Ongoing Customer Service / Weighting: 15
      Quality criterion - Name: Crisis Customer Services / Weighting: 15
      Quality criterion - Name: Business Continuity / Weighting: 5
      Quality criterion - Name: Implementation and Integration / Weighting: 10
      Quality criterion - Name: Future Proofing / Weighting: 5
      Quality criterion - Name: Training / Weighting: 5
      Quality criterion - Name: Terms and Conditions / Weighting: 5
                  
      Cost criterion - Name: Management Software Costs / Weighting: 20
      Cost criterion - Name: Training Costs / Weighting: 20
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2019/S 61-141957
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: 1    
   Lot Number: 1    
   Title: Fully Managed Service

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             allpay Limited
             Fortis et Fides, Unit 12a Whitestone Business Park, Whitestone, Hereford, HR1 3SE, United Kingdom
             Tel. +44 1432852404, Email: ailsa.tuck@allpay.net
             Internet address: www.allpay.net
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 90,000,000          
         Total value of the contract/lot: 90,000,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: 2    
   Lot Number: 2    
   Title: Customer Payment Cards

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 1

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             allpay Limited
             Fortis et Fides, Unit 12a Whitestone Business Park, Whitestone, Hereford, HR1 3SE, United Kingdom
             Tel. +44 1432852404, Email: ailsa.tuck@allpay.net
             Internet address: www.allpay.net
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 12,500,000          
         Total value of the contract/lot: 12,500,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.3)

   Contract No: 3    
   Lot Number: 3    
   Title: Barcodes

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 1

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             allpay Limited
             Fortis et Fides, Unit 12a Whitestone Business Park, Whitestone, Hereford, HR1 3SE, United Kingdom
             Tel. +44 1432852404, Email: ailsa.tuck@allpay.net
             Internet address: www.allpay.net
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 5,000,000          
         Total value of the contract/lot: 5,000,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.4)

   Contract No: 4    
   Lot Number: 4    
   Title: Credit and Debit Cards

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             allpay Limited
             Fortis et Fides, Unit 12a Whitestone Business Park, Whitestone, Hereford, HR1 3SE, United Kingdom
             Tel. +44 1432852404, Email: ailsa.tuck@allpay.net
             Internet address: www.allpay.net
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 12,500,000          
         Total value of the contract/lot: 12,500,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.5)

   Contract No: 5    
   Lot Number: 5    
   Title: Direct Debits

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             allpay Limited
             Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, HR1 3SE, United Arab Emirates
             Tel. +44 1432852404, Email: ails.tuck@allpay.net
             Internet address: www.allpay.net
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 12,500,000          
         Total value of the contract/lot: 12,500,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.6)

   Contract No: 6    
   Lot Number: 6    
   Title: Online Payments

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Capita Business Services Limited
             30 Berners Street, London, W1T 3LR, United Kingdom
             Tel. +44 1432852404, Email: bidteam@capita.co.uk
             Internet address: www.capita.co.uk
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 12,500,000          
         Total value of the contract/lot: 12,500,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.7)

   Contract No: 7    
   Lot Number: 7    
   Title: Management Information Platform

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 23/07/2019

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             allpay Limited
             Fortis et Fides, Unit 12a Whitestone Business Park, Whitestone, Hereford, HR1 3SE, United Kingdom
             Tel. +44 1432852404, Email: ailsa.tuck@allpay.net
             Internet address: www.allpay.net
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 5,000,000          
         Total value of the contract/lot: 5,000,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The term of this framework is for 2 years (24 months), with the option to extend for a further 2 years (24 months). Note: Supply Agreements (Call-Off Contracts) may extend beyond the end of the Framework term. Following the UK’s exit from the EU, during the time-limited implementation period, EU law will continue to apply in the UK subject to the terms set out in the Withdrawal Agreement. The Framework will be available for all current and future Consortium Members, further information on who can access the framework is available at this link https://consortiumprocurement.org.uk/framework-agreements/who-can-access/Member Organisations may choose to award contracts under one or a combination of lots to meet their requirements.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=416126551

   VI.4) Procedures for review

      VI.4.1) Review body
          See VI.4.3
          Sunderland, United Kingdom

      VI.4.2) Body responsible for mediation procedures
          See VI.4.3
          Sunderland, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: The Public Contracts Regulations 2015 (the Regulations) provide for aggrieved parties who have been harmedor are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and NorthernIreland). As stated within the Regulations, any such action must be started within 30 days beginning with thedate when the aggrieved party first knew or ought to have known that grounds for starting the proceedings hadarisen.
The Court may extend the time limit for starting proceedings where the Court considers that there is a goodreason for doing so but not so as to permit proceedings to be started more than 3 months after that date.

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 24/07/2019