British Tourist Authority : Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project

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Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project

UK-London: Administrative services related to tourism affairs.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       British Tourist Authority t/a VisitBritain
       4th Floor, 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
       Tel. +44 2075781064, Email: alejandra.arroyo@visitbritain.org
       Contact: Alejandra Arroyo
       Main Address: www.visitbritain.org
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project      Reference number: BTA1319      
   II.1.2) Main CPV code:
      75125000 - Administrative services related to tourism affairs.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: VisitBritain are seeking to procure a collaboration with a suitably capable International Airline Carrier to support in leading its UK Tourism Industry in COVID-19 Recovery project, driving more visitors to come to Britain and encouraging them to spend more in the UK economy.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 18/11/2020

VI.6) Original notice reference:

   Notice Reference:    2020 - 238122   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 13/11/2020

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Publication on TED not compliant with original information provided by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                  
         Section Number: IV.1.11          
         Lot No: Not provided          
         Place of text to be modified: Not provided          
         Instead of: This opportunity is being advertised in the Official Journal of the European Union in accordance with the above-threshold Light Touch Regime process guidance, for services under category ‘Social and Other Specific Services – UK — Administrative services related to Tourism Affairs’. It was originally notified by means of a prior information notice entitled ‘Administrative Services Related to Tourism Affairs’ (Tenders Electronic Daily ref 273606-2015) dated 30 July 2015.

This Invitation to Tender, along with all other tender documentation, is being made available without restriction and with full direct access free of charge from the date of publication in the Official Journal of the tender notice. It is available via VisitBritain’s free-to-register eSourcing platform: Delta, accessible at www.delta-esourcing.com. Delta eSourcing Helpdesk number +44 (0) 845 270 7050, email helpdesk@delta-esourcing.com

Please note that registration into VisitBritain’s Commercial Partnerships Dynamic Partner Register (DPR, accessible at: https://www.visitbritain.org/cooperative-partnership-registration) is mandatory to all interested bidders, as is the completion of the qualifying questionnaire in the DPR platform.

Tenderers who do not pass this qualifying questionnaire will receive an ‘Unsuccessful’ electronic letter (email) advising them of the rationale and their scores and of the disqualification from the tender process. A copy of this letter will be also shared via the Delta eSourcing platform.          
         Read: This opportunity is being advertised in the Official Journal of the European Union in accordance with the above-threshold Light Touch Regime process guidance, for services under category ‘Social and Other Specific Services – UK — Administrative services related to Tourism Affairs’. It was originally notified by means of a prior information notice entitled ‘Administrative Services Related to Tourism Affairs’ (Tenders Electronic Daily ref 273606-2015) dated 30 July 2015.

This Invitation to Tender, along with all other tender documentation, is being made available without restriction and with full direct access free of charge from the date of publication in the Official Journal of the tender notice. It is available via VisitBritain’s free-to-register eSourcing platform: Delta, accessible at www.delta-esourcing.com. Delta eSourcing Helpdesk number +44 (0) 845 270 7050, email helpdesk@delta-esourcing.com

Please note that registration into VisitBritain’s Commercial Partnerships Dynamic Partner Register (DPR, accessible at: https://www.visitbritain.org/cooperative-partnership-registration) is mandatory to all interested bidders, as is the completion of the qualifying questionnaire in the DPR platform.

Tenderers who do not meet the requirements of the Dynamic Partnership Registration questionnaire will be excluded from this procurement process. If Tenderers meet all of the requirements for the DPR registration, their Tender Response will be fully scored and evaluated.

The evaluation weight split is 70% Technical 30% Price and award, should one be made, will be to the most economically advantageous tender. VisitBritain seek suppliers’ responses based on six key areas, responses to each should be submitted in the order set and with as much evidence as possible as specified in this notice and in the tender documentation.
Evaluation Criteria (Weight) and Indicative Evidence Required
1. An airline who supports British tourism interest and values (5%)
We need a partner who showcases the best of British to the world. Please demonstrate how your values inspire and encourage people to visit, do business and invest in the UK. Please use past experience case studies and make reference to your company’s principles and manifestos in your response to this requirement.
2. Air routes / capacity from our key markets (30%)
VisitBritain’s primary target markets include USA, Germany, France, India, Australia, China, UK, Italy, Spain, GCC, Japan, Hong Kong. Being flexible and agile is key in the coming 6 months under pandemic conditions, so we will want to take advantage of any routes opening up to the UK. Using Appendix E: “Criteria 2 and 4 By Country Response”. Please provide a response evidencing how your airline may answer this requirement for each of the markets enumerated.
3. Project Timelines – Keeping to Deadlines (5%)
VB are funded in line with the UK financial year, finishing Mar 31st 2021. This requires that we complete all activity and spend by that date. Any partnerships, assuming they are awarded by November, will need to move quickly to be in market by January and resource should be planned/managed accordingly. Please explain how your company believes it can meet this deadline and provide a high-level implementation plan with milestones in line with your proposed high level plan. Examples of past experience with similar deliverables and deadlines are also useful evidence to illustrate how your company can meet this requirement.
BTA1319 – Invitation to Tender Page 8 of 16
4. Alignment and strong audience engagement (25%)
How does your audience align with VisitBritain’s core global segment and what are your levels of reach across various owned channels? Using Appendix E: “Criteria 2 and 4 By Country Response”. Please demonstrate in your answer how your company has the ability to qualify potential audiences based on those who are most likely to travel in the near future.
5. Agreed key messages supporting confidence in travel (5%)
We need a partner who is, and will continue to provide, authoritative messages of safety, welcome and inspiration for travel. Both while on board and while itinerant within the destination. Please provide samples of your messages as used to date for both instances. Please provide at least 3 examples of each as part of your answer.
6. Financial Submission: cash and owned channel value contribution (30%)
We require 50% investment in cash, which will go towards a multi-channel marketing plan, and 50% equivalent value (aka marketing in kind) from your owned channels. This could include British assets on your inflight-entertainment, ECRM, tickets for flights to bring trade /influencers to Britain, support at events or inclusion of other partners/brands.
We envisage our contribution will be up to £3M, which would then be matched as detailed above.
Please provide information as to how you would meet this financial requirement by “Cash Investment” and “Additional Value/Marketing in Kind Value”. Note that VB may use its media agency to assess many suggested equivalent channel value.
6.a. Partner Investment (Cash)
Across all markets, please select the level of estimated cash funding you foresee you can contribute to this partnership activity. (See the Section: “Financial Submission – Scoring Methodology” below for the levels to choose from).
6.b. Partner Investment (MIK)
Across all markets, select the level of marketing in kind (MIK) you estimate you are able to contribute to this partnership activity. (See the Section: “Financial Submission – Scoring Methodology” below for the levels to choose from). Considerations to include in your answers
Points for consideration:
Agility and flexibly is key – in these times plans can alter and change overnight. In planning we need to ensure we have as much flexibility as possible as different markets may move in and out of restriction levels at various times.
Activity Measurement – Key Performance Indicators - we will measure this activity via our Brand Tracker research project. This will measure a) uplift in positive sentiment towards Britain, b) increased consideration for Britain as a travel destination in the next 12 months, c) incremental visits and spend to Britain. The successful airline can set their own measures and mechanism to track this. Please consider this aspect in your responses.
                                    
      
      VII.1.2) Text to be corrected in original notice No: 2
                  
         Section Number: II.2.4          
         Lot No: Not provided          
         Place of text to be modified: Not provided          
         Instead of: This opportunity is being advertised in the OJEU in accordance with the above-threshold Light Touch Regime process guidance, for services under category ‘Social and Other Specific Services — UK — Administrative services related to Tourism Affairs‘. Originally notified by means of a PIN ref 273606-2015, dated 30 July 2015.

Documents are made accessible without restriction and free of charge.

Bidders are required to register into VisitBritain’s Commercial Partnerships Dynamic Partner Register accessible at: https://www.visitbritain.org/cooperative-partnership-registration) and to complete the DPR questionnaire. This is mandatory, as is the completion of the ITT response via Delta, accessible www.delta-esourcing.com. Tenderers who do not pass the qualifying questionnaire will be disqualified from the tender process and notified.          
         Read: This opportunity is being advertised in the OJEU in accordance with the above-threshold Light Touch Regime process guidance, for services under category ‘Social and Other Specific Services — UK — Administrative services related to Tourism Affairs‘. Originally notified by means of a PIN ref 273606-2015, dated 30 July 2015.

Documents are made accessible without restriction and free of charge.

Bidders are required to register into VisitBritain’s Commercial Partnerships Dynamic Partner Register accessible at: https://www.visitbritain.org/cooperative-partnership-registration) and to complete the DPR questionnaire. This is mandatory, as is the completion of the ITT response via Delta, accessible www.delta-esourcing.com.

Tenderers who do not meet the requirements of the Dynamic Partnership Registration questionnaire will be excluded from this procurement process. If Tenderers meet all of the requirements for the DPR registration, their Tender Response will be fully scored and evaluated.
                                    
   
VII.2) Other additional information: The evaluation weight split is 70% Technical 30% Price and award, should one be made, will be to the most economically advantageous tender. VisitBritain seek suppliers’ responses based on six key areas, responses to each should be submitted in the order set and with as much evidence as possible as specified in this notice and in the tender documentation.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Administrative-services-related-to-tourism-affairs./36ME8G47K7

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/36ME8G47K7



Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project

UK-London: Administrative services related to tourism affairs.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       British Tourist Authority t/a VisitBritain
       4th Floor, 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
       Tel. +44 2075781064, Email: alejandra.arroyo@visitbritain.org
       Contact: Alejandra Arroyo
       Main Address: www.visitbritain.org
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project      Reference number: BTA1319      
   II.1.2) Main CPV code:
      75125000 - Administrative services related to tourism affairs.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: VisitBritain are seeking to procure a collaboration with a suitably capable International Airline Carrier to support in leading its UK Tourism Industry in COVID-19 Recovery project, driving more visitors to come to Britain and encouraging them to spend more in the UK economy.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 18/11/2020

VI.6) Original notice reference:

   Notice Reference:    2020 - 238122   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 13/11/2020

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                                    
         Section Number: II.2.7          
         Place of text to be modified: Start:          
         Instead of:
         Date: 01/12/2020         
         Local Time: Not Provided          
         Read:
         Date: 07/12/2020         
         Local Time: Not provided                   
      
      VII.1.2) Text to be corrected in original notice No: 2
                                    
         Section Number: IV.2.2          
         Place of text to be modified: Date:          
         Instead of:
         Date: 23/11/2020         
         Local Time: Not Provided          
         Read:
         Date: 02/12/2020         
         Local Time: Not provided                   
   
VII.2) Other additional information: Period to respond to the tender extended to 2 December 2020, 12pm GMT.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Administrative-services-related-to-tourism-affairs./36ME8G47K7

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/36ME8G47K7



Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project

UK-London: Administrative services related to tourism affairs.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       British Tourist Authority t/a VisitBritain
       4th Floor, 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
       Tel. +44 2075781064, Email: alejandra.arroyo@visitbritain.org
       Contact: Alejandra Arroyo
       Main Address: www.visitbritain.org
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project      Reference number: BTA1319      
   II.1.2) Main CPV code:
      75125000 - Administrative services related to tourism affairs.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: VisitBritain are seeking to procure a collaboration with a suitably capable International Airline Carrier to support in leading its UK Tourism Industry in COVID-19 Recovery project, driving more visitors to come to Britain and encouraging them to spend more in the UK economy.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 18/11/2020

VI.6) Original notice reference:

   Notice Reference:    2020 - 238122   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 13/11/2020

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                                    
         Section Number: II.2.7          
         Place of text to be modified: Start:          
         Instead of:
         Date: 01/12/2020         
         Local Time: Not Provided          
         Read:
         Date: 04/01/2021         
         Local Time: Not provided                   
      
      VII.1.2) Text to be corrected in original notice No: 2
                                    
         Section Number: IV.2.2          
         Place of text to be modified: Date:          
         Instead of:
         Date: 23/11/2020         
         Local Time: 12:00          
         Read:
         Date: 02/12/2020         
         Local Time: 12:00                   
   
VII.2) Other additional information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Administrative-services-related-to-tourism-affairs./36ME8G47K7

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/36ME8G47K7



Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project

UK-London: Administrative services related to tourism affairs.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       British Tourist Authority t/a VisitBritain
       4th Floor, 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
       Tel. +44 2075781064, Email: alejandra.arroyo@visitbritain.org
       Contact: Alejandra Arroyo
       Main Address: www.visitbritain.org
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project      Reference number: BTA1319      
   II.1.2) Main CPV code:
      75125000 - Administrative services related to tourism affairs.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: VisitBritain are seeking to procure a collaboration with a suitably capable International Airline Carrier to support in leading its UK Tourism Industry in COVID-19 Recovery project, driving more visitors to come to Britain and encouraging them to spend more in the UK economy.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 02/12/2020

VI.6) Original notice reference:

   Notice Reference:    2020 - 238122   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 13/11/2020

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                                    
         Section Number: IV.2.2          
         Place of text to be modified: Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest          
         Instead of:
         Date: 02/12/2020         
         Local Time: 12:00          
         Read:
         Date: 03/12/2020         
         Local Time: 12:00                   
   
VII.2) Other additional information: Tender Submission deadline date updated to 3 December 2020, 12pm GMT
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Administrative-services-related-to-tourism-affairs./36ME8G47K7

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/36ME8G47K7



Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project

UK-London: Administrative services related to tourism affairs.
Preliminary Questions
   This notice is for Prior information notice: No
   This notice is for Contract notice: No
   This notice is for Contract award notice: Yes
         
Section I: Contracting Authority

I.1) Name and addresses:
       British Tourist Authority t/a VisitBritain
       4th Floor, 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ, United Kingdom
       Tel. +44 2075781064, Email: alejandra.arroyo@visitbritain.org
       Contact: Alejandra Arroyo
       Main Address: www.visitbritain.org
       NUTS Code: UK
      Specifications and additional documents: ANNEX A.II
      
I.2) Joint procurement:
   The contract involves joint procurement: No.
   The contract is awarded by a central purchasing body: No .

I.4) Type of the contracting authority    
   Body governed by public law
I.5) Main activity:    
   Recreation, culture and religion

Section II: Object

II.1) Scope of the procurement
   II.1.1) Title: Global Airline Partner - UK Tourism Industry Covid-19 Recovery Project          
         Reference number: BTA1319          
   II.1.2) Common Procurement Vocabulary:       
      75125000 - Administrative services related to tourism affairs.
   II.1.3) Type of contract: SERVICE

   II.1.4) Short description:
   VisitBritain are seeking to procure a collaboration with a suitably capable International Airline Carrier to support in leading its UK Tourism Industry in COVID-19 Recovery project, driving more visitors to come to Britain and encouraging them to spend more in the UK economy.          
   
   II.1.6) Information about lots:
      This contract is divided into lots: No    

   II.2) Lot Description          
   II.2.2) Additional CPV code(s):       
      75125000 - Administrative services related to tourism affairs.       
   II.2.3) Place of performance:       
      Region Codes:               
         UK - UNITED KINGDOM
   II.2.4) Description of the procurement:       
      This opportunity is being advertised in the OJEU in accordance with the above-threshold Light Touch Regime process guidance, for services under category “Social and Other Specific Services - UK - Administrative services related to Tourism Affairs”. Originally notified by means of a PIN ref 273606-2015, dated 30th July 2015.

Documents are made accessible without restriction and free of charge.

Bidders are required to register into VisitBritain’s Commercial Partnerships Dynamic Partner Register accessible at: https://www.visitbritain.org/cooperative-partnership-registration) and to complete the DPR questionnaire. This is mandatory, as is the completion of the ITT response via Delta, accessible www.delta-esourcing.com. Tenderers who do not pass the qualifying questionnaire will be disqualified from the tender process and notified.
   II.2.13) Information about European Union funds
      The procurement is related to a project and/or programme financed by European Union funds : NO           
   II.2.14) Additional information          
      The estimated value of this contract is a range up to £3,000,000 GBP dependent on the respondent's submission. This would be matched on a 50% / 50% basis by VisitBritain. Please note that the amount of VisitBritain's contribution is pending approval.    
   
      
Section IV: Procedure   

IV.1) Description   
   IV.1.1) Type of procedure              
         Open procedure                               
   IV.1.3) Information about a framework agreement or a dynamic purchasing system                
         The procurement involves the establishment of a framework agreement - NO           
   IV.1.6) Information about electronic auction
         An electronic auction will be used - Not Provided          
   IV.1.8) Information about Government Procurement Agreement (GPA )
         The contract is covered by the Government Procurement Agreement (GPA) - Not Provided
IV.2) Administrative information       
   IV.2.1) Previous publication concerning this procedure    
   Notice number in OJEU: 2019/S 34 - 77527    
   IV.2.9) Information about termination of call for competition in the form of a prior information notice
         The contracting authority will not award any further contracts based on the above prior information notice - No

Section V: Award of Contract
   
Award of Contract : 1
   Contract No:       
   Title:
   A contract/lot is awarded: No
V.1) Information on non-award:
   The contract/lot is not awarded          
      Other reasons (discontinuation of procedure)
         Notice reference: 2020 - 238122 (year and document number)   

Section VI: Complementary Information    
VI.3) Additional Information:       
   To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=563046994
GO-2021122-PRO-17683951 TKR-2021122-PRO-17683950              
VI.4) Procedures For Appeal
   VI.4.1) Body responsible for appeal procedures:
       British Tourist Authority t/a VisitBritain
       151 Buckingham Palace Road, London, SW1W 9SZ, United Kingdom
       Internet address: www.visitbritain.org       
   VI.4.3) Review procedure
      Precise information on deadline(s) for review procedures:                
         Not Provided    

VI.5) Date Of Dispatch Of This Notice: 22/01/2021

View Award Notice