Housing 21 has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | Digital Alarm Installation and Resident Communications |
| Notice type: | UK6: Contract award notice |
| Authority: | Housing 21 |
| Nature of contract: | Services |
| Procedure: | Above threshold - Open procedure |
| Short Description: | Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. |
| Published: | 11/08/2025 08:10 |
View Full Notice
Scope
Description: Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=971696020
Total value (estimated):
GBP 11,000,000 excluding VAT GBP 13,200,000 including VAT
Contract Details
Contract 1
Contract value: GBP 13,200,000 including VAT
Below the relevant threshold: No
Award decision date: 07/08/2025
Earliest date the contract will be signed: 12/09/2025
Contract dates (estimated): 22/09/2025 to 21/09/2028
Main procurement category: SERVICES
CPV classifications:
45310000 - Electrical installation work.
72222300 - Information technology services.
72267100 - Maintenance of information technology software.
79512000 - Call centre.
Procedure
Procedure type: Open procedure