Stonewater Limited has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | Gas and Renewable repairs and maintenance (5*) |
| Notice type: | UK2: Preliminary market engagement notice |
| Authority: | Stonewater Limited |
| Nature of contract: | Services |
| Procedure: | Above threshold - Open procedure |
| Short Description: | This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers: •5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations •3-Star Renewable Heating, Servicing, Repairs, and Maintenance The contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m. The appointment is for a service provider for the South West Region to provide a 24-hour 7 days a week year round fully comprehensive servicing, gas safety check, issuing of LGSR and responsive repair service to all Stonewater properties in that region. This shall include all contract and non-contract properties as required. The contract is to cover the service and maintenance of domestic and commercial heating systems. This includes, but is not limited to, system which use gas, oil solid fuels or renewable technologies. The only exception being electrically heated homes, unless “wet” electrical flow boiler, such as Amptec and Electromax. |
| Published: | 01/08/2025 09:56 |
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Scope
Scope: Gas and Renewable repairs and maintenance (5*)
Description:
This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers:
•5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations
•3-Star Renewable Heating, Servicing, Repairs, and Maintenance
The contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m.
The appointment is for a service provider for the South West Region to provide a 24-hour 7 days a week year round fully comprehensive servicing, gas safety check, issuing of LGSR and responsive repair service to all Stonewater properties in that region. This shall include all contract and non-contract properties as required. The contract is to cover the service and maintenance of domestic and commercial heating systems. This includes, but is not limited to, system which use gas, oil solid fuels or renewable technologies. The only exception being electrically heated homes, unless “wet” electrical flow boiler, such as Amptec and Electromax.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970073064
Total value (estimated):
GBP 12,000,000 including VAT
Contract dates (estimated)
10/06/2027 to 09/06/2030
CPV Classifications:
45232141 - Heating works.
45331100 - Central-heating installation work.
50000000 - Repair and maintenance services.
50511000 - Repair and maintenance services of pumps.
50720000 - Repair and maintenance services of central heating.
Delivery regions:
UKK SOUTH WEST (ENGLAND)
Engagement
Engagement deadline
28/08/2025
The engagement has not yet been carried out.Engagement process description:
Supplier Engagement Opportunity: Gas & Renewables Contract – Supplier Open Day Invitation
Stonewater, one of the UK’s leading social housing providers, will shortly be going out to tender for a significant contract. This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers:
•5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations
•3-Star Renewable Heating, Servicing, Repairs, and Maintenance
The contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m.
We are currently seeking market insight to help shape the proposed specifications, with a strong focus on:
•Technical service delivery
•IT interface capabilities
•Innovation in customer and asset-focused service provision
To support this early market engagement, we are inviting interested suppliers to join us for an in-person Supplier Open Day (subject to demand):
- Thursday 28th August
- 10:00am – 12:00pm
- Stonewater Bournemouth Hub
6th Floor, Melbury House
1–3 Oxford Road, Bournemouth, BH8 8EY
Why Attend?
•Be among the first to review and discuss the draft specification (which will be shared in advance)
•Contribute valuable feedback to help shape the scope and delivery model
•Gain early insight into Stonewater’s strategic priorities and contract expectations
•Meet our procurement, operational, IT and customer teams in person
•Network with peers over light refreshments (tea, coffee, water provided)
We strongly encourage in-person attendance to maximise interaction and discussion. However, a virtual link can be made available for those unable to travel.
________________________________________
Register Your Interest
To confirm your place, please email both:
•Gemma Wheatley – Procurement Business Partner (gemma.wheatley@stonewater.org) AND •Emma Thomas – Procurement Officer, Homes (emma.thomas@stonewater.org)
We look forward to your input as we shape a high-performing, future-ready contract that delivers excellent service to our customers and communities.
Contracting authority
Stonewater Limited, PVMT-4274-HPBN
Suite C, Lancaster House,, Grange Business Park, Enderby Road, Whetstone, LE8 6EP, United Kingdom
Tel. +44 1384471065, Email: Gemma.wheatley@stonewater.org
Contact: Gemma Wheatley
Address of the buyer profile: https://www.delta-esourcing.com/
Organisation type: REGIONAL_AUTHORITY
Devolved regulations that apply: None