The Arts Council of England: Arts Access Scheme - "All-In" Digital Membership System

UK-Manchester: Software programming and consultancy services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       The Arts Council of England
       The Hive, 49 Lever Street, Manchester, M1 1FN, United Kingdom
       Tel. +44 1615374120, Email: procurement.services@artscouncil.org.uk
       Contact: Phil Lofthouse
       Main Address: www.artscouncil.org.uk, Address of the buyer profile: https://www.delta-esourcing.com/
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Recreation, culture and religion

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Arts Access Scheme - "All-In" Digital Membership System            
      Reference number: ACE 504 ITT

      II.1.2) Main CPV code:
         72200000 - Software programming and consultancy services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, All In, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. The DMS will allow customers to sign up to All In and create a profile giving details of their access requirements. Organisations will also subscribe via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 1,060,000
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            48900000 - Miscellaneous software package and computer systems.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, All In, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. All In will offer practical tools that will help organisations offer better access provisions in a more efficient manner, underpinned by industry backed access standards for the sector as well as training and support to meet those standards. It will also provide audience insights for partners and participating venues. The DMS will be one of the cornerstones of All In, as a tool which facilitates the connection between creative and cultural organisations and their customers. The DMS will allow customers to sign up to All In and create a profile giving details of their access requirements. Organisations will also subscribe via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements. An organisation’s subscription will also give them access to the database of customers and their requirements. The DMS will therefore be a tool which allows customers to quickly and easily share their requirements with any arts or cultural organisation they wish to attend, either through tech integrations with their existing ticketing and CRM software or by manual look up. We are open to different approaches to delivering a DMS either being procured from a consortium or a single multi-disciplined supplier, with the development work occurring within the UK.

      II.2.5) Award criteria:
      Quality criterion - Name: Functionality of DMS to meet needs of Access Scheme / Weighting: 20
      Quality criterion - Name: Details of Tech Stack for DMS delivery / Weighting: 20
      Quality criterion - Name: Project management / Weighting: 13
      Quality criterion - Name: Proposed Operational Services model / Weighting: 6
      Quality criterion - Name: Core delivery team and stakeholder engagement / Weighting: 3
      Quality criterion - Name: Risk management / Weighting: 3
      Quality criterion - Name: Social Value - Digital Inclusion initiatives and training for individuals with accessibility needs / Weighting: 5
      Quality criterion - Name: Social Value - Supporting disabled people to develop new skills / Weighting: 5
                  
      Cost criterion - Name: Price / Weighting: 25
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/46VKJ2Y552


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2023/S 000-023898
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: ACE 504 ITT - All In Digital Membership System

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 22/08/2024

      V.2.2) Information about tenders
         Number of tenders received: 4
         Number of tenders received from SMEs: 4 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 4

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Calvium Ltd, 1036733
             The Old School House, 75a Jacobs Wells Road, Bristol, BS8 1DJ, United Kingdom
             Tel. +44 1172262000, Email: hello@calvium.com
             NUTS Code: UK
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 1,060,000          
         Total value of the contract/lot: 1,060,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: Yes
                  Value or proportion likely to be subcontracted to third parties:
                  
                  Proportion: 30%                   
         Short description of the part of the contract to be subcontracted:
          Services and expertise in matters relating to data, engineering and service delivery          
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=909406479

   VI.4) Procedures for review

      VI.4.1) Review body
          Royal Courts of Justice
          Strand, London, WC2A 2LL, United Kingdom

      VI.4.2) Body responsible for mediation procedures
          Royal Courts of Justice
          Strand, London, WC2A 2LL, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Royal Courts of Justice
          Strand, London, WC2A 2LL, United Kingdom

   VI.5) Date of dispatch of this notice: 11/12/2024