North and East London Commissioning Support Unit: Patient and Public Engagement Service

UK-London: Market research services.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      North and East London Commissioning Support Unit
      Stephenson House, 75 Hampstead Road, London, NW1 2PL, United Kingdom
      Tel. +49 02036882017
      Contact: Procurement Department
      Electronic Access URL: https://www.supplying2nhs.com
      Electronic Submission URL: https://www.supplying2nhs.com

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Body governed by public law

   I.3) Main activity:
      Health

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: Yes

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Patient and Public Engagement Service
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 10

         Region Codes: UKI1 - Inner London         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Market research services. 1.1 National/local context and evidence base

The NHS Act (2006) placed all statutory NHS organisations under a legal duty to involve patients and their representatives in decisions about services including commissioning of services. This duty was reinforced by The NHS Constitution (2009) and furthermore, section 14Z2 of the Health and Social Care Act 2012 states, CCGs have a mandate to involve people in the commissioning arrangements relating to the planning, provision and delivery of NHS services.

Patient and Public Engagement (PPE) can support healthcare services to become more responsive and to achieve better outcomes along with increased cost effectiveness by understanding local needs and how people access and use services. PPE can also help the local populations to become involved in assessing and redesigning the healthcare services that they use.

Newham Clinical Commissioning Group (CCG) is committed to working innovatively with patients and the public to tackle health inequalities, improve the health of local people and the quality of the services that they receive.

2. Scope

2.1 Aims and objectives of service

The key aim of the service is to ensure better health outcomes and improved responsibility and accountability on the part of those who provide health services for the people of Newham. In addition, it is envisioned the service should also help Newham CCG to deliver on its vision to reduce health inequalities and uphold the principles enshrined in the NHS Constitution particularly the pledges to patient engagement.

The service provider will work closely with Newham CCG to embed PPE at all levels of decision making and promote and secure ‘community ownership’ of health. And to support the CCG in its aim to involve people in the commissioning arrangements relating to the planning, provision and delivery of NHS services.
         
      II.1.6)Common Procurement Vocabulary:
         79310000 - Market research services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): No       
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      2 years with option to extend for 1 more year         
         Estimated value excluding VAT: 600,000
         Currency: GBP
                        
      
      II.2.2)Options: Not Provided         
         II.2.3)Information about renewals:
            This contract is subject to renewal: Not Provided         
   II.3)Duration Of The Contract Or Time-Limit For Completion      
         Duration in months: 24 (from the award of the contract)

   Information About Lots
               
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      Not Provided
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      Not Provided
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Not Provided
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions: Not Provided      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
      Not Provided      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         Not Provided
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         Not Provided      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: Not Provided      
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Open
   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: Not Provided
   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: Not Provided      
      IV.3.2)Previous publication(s) concerning the same contract: Not Provided
      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

      Date: 10/01/2014
      Time-limit for receipt of requests for documents or for accessing documents: 16:00
         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 13/01/2014
         Time: 16:00      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up: Not Provided         
      IV.3.7)Minimum time frame during which the tenderer must maintain the tender Not Provided      
      IV.3.8)Conditions for opening tenders
         Date: 13/01/2014
         Time: 16:00


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: Not Provided
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: Not Provided      
   VI.3)Additional Information: Interested organisations should express their interest by registering on Pro-contract:
https://www.supplying2nhs.com

Tender documents including specification will be available to bidders once they register and express interest on ProContract.

Expressions of interests will be completed on submission of the Tender. The deadline for submitting a completed tender is at 4pm on 13th January 2014. Responses received after the deadline will not be considered.

Submission of the tenders will be via the Pro-Contract E-procurement site (https://www.supplying2nhs.com). Suppliers must register, login, complete the documentation electronically and submit them via the Pro-contract system.

Please note that any communication from North and East London Commissioning Support or NHS Newham CCG regarding this tender will be via Pro-contract discussion board. Bidders must use Pro-contract discussion board for their communications with North and East London Commissioning Support or NHS Tower Hamlets CCG regarding this procurement.

Potential suppliers are invited to a Bidders Day on Thursday 12th December 2013 from 10.00 am to 12 noon which will be an opportunity for bidders to meet with North East London Commissioning Support Unit and NHS Newham CCG to answer/clarify any questions regarding the tender documentation. Details of the meeting are –

NHS Newham Clinical Commissioning Group, Plaistow Room, Warehouse K, 2 Western Gateway, Royal Victoria Dock, Custom House, London E16 1DR

Please confirm your attendance at this event by responding via Pro Contract.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=81040620
GO-20131127-PRO-5294913 TKR-20131127-PRO-5294912
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      Not Provided

      VI.4.2)Lodging of appeals: Not Provided   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 27/11/2013

ANNEX A

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         1: Contracting Authority
      NHS Newham Clinical Commissioning Group
      Warehouse K, London, United Kingdom