Notting Hill Genesis: Security and Concierge

UK-London: Security services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Notting Hill Genesis
       Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
       Tel. +44 07540122911, Email: lorraine.taylor@nhg.org.uk
       Contact: Lorraine Taylor
       Main Address: www.nhggroup.org.uk
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Other type:: Housing Association

   I.5) Main activity:
      Housing and community amenities

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Security and Concierge            
      Reference number: 609308549

      II.1.2) Main CPV code:
         79710000 - Security services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: NHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.
Notting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 1,184,016
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.

Notting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.

The successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration.

To carry out patrols of the site report any instances of criminality to the relevant authorities and challenge any unauthorised access to site.
We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge

To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings .

The successful service provider will be responsible for all aspects of the security and concierge service at the below estates and will be responsible for the employment of the staff (with a TUPE transfer envisaged).

      II.2.5) Award criteria:
      Quality criterion - Name: Criterion 1 / Weighting: 60
                  
      Cost criterion - Name: Criterion 1 / Weighting: 40
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:There will be an option to extend by an additional 2 years

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2021/S 000-017721
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 11/04/2022

      V.2.2) Information about tenders
         Number of tenders received: 6
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             SSG SUPPORT SERVICE GROUP, 09675743
             UNIT 5 STANTON GATE, 49 MAWNEY ROAD, ROMFORD, LONDON, RM7 7HL, United Kingdom
             NUTS Code: UKI
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 1,184,016
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=727168297

   VI.4) Procedures for review

      VI.4.1) Review body
          Notting Hill Housing Trust
          Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
          Tel. +44 7540122911, Email: lorraine.taylor@nhg.org.uk
          Internet address: www.nhggroup.org.uk

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 11/10/2022