London Borough Of Bexley: Provision of Blue Badge, Freedom Pass and Taxi Card Service

  London Borough Of Bexley has published this notice through Delta eSourcing

Notice Summary
Title: Provision of Blue Badge, Freedom Pass and Taxi Card Service
Notice type: Contract Award Notice
Authority: London Borough Of Bexley
Nature of contract: Services
Procedure: Restricted
Short Description: The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person’s Freedom Pass and Taxi-card applications. The aim of this contract is to help people with severe mobility problems caused by visible and non-visible (‘hidden’) disabilities to access goods and services, by allowing them to park close to their destination, travel free on London’s public transport, and in licensed taxis at subsidised rates. The service outcomes required are: •fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants •customer-friendly and clear •timely and cost-efficient •resistant to abuse To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner. For non-automatic eligibility the intervention of a mobility expert maybe required
Published: 23/03/2022 10:42

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UK-BEXLEYHEATH: Health and social work services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       London Borough Of Bexley
       LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET, BEXLEYHEATH, DA6 7AT, United Kingdom
       Tel. +44 2030455137, Email: procurement@bexley.gov.uk
       Contact: PROCUREMENT SUPPORT TEAM
       Main Address: https://www.bexley.gov.uk/, Address of the buyer profile: WWW.BEXLEY.GOV.UK
       NUTS Code: UKI51

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Regional or local authority

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Provision of Blue Badge, Freedom Pass and Taxi Card Service            
      Reference number: 5360

      II.1.2) Main CPV code:
         85000000 - Health and social work services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person’s Freedom Pass and Taxi-card applications.
The aim of this contract is to help people with severe mobility problems caused by visible and non-visible (‘hidden’) disabilities to access goods and services, by allowing them to park close to their destination, travel free on London’s public transport, and in licensed taxis at subsidised rates.

The service outcomes required are:
•fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants
•customer-friendly and clear
•timely and cost-efficient
•resistant to abuse
To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner. For non-automatic eligibility the intervention of a mobility expert maybe required

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 1,225,000
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKI51 - Bexley and Greenwich
   
      Main site or place of performance:
      Bexley and Greenwich
             

      II.2.4) Description of the procurement: The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person’s Freedom Pass and Taxi-card applications.
The aim of this contract is to help people with severe mobility problems caused by visible and non-visible (‘hidden’) disabilities to access goods and services, by allowing them to park close to their destination, travel free on London’s public transport, and in licensed taxis at subsidised rates.

The service outcomes required are:
•fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants
•customer-friendly and clear
•timely and cost-efficient
•resistant to abuse

To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner. For non-automatic eligibility the intervention of a mobility expert will be required only when the evidence provided is unclear.

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2021/S 000-027305
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: 5360    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 10/03/2022

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Inspire Community Trust, 05296168
             20 Whitehall Lane, Slade Green, Erith, Kent, DA8 2DH, United Kingdom
             NUTS Code: UKI51
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 1,225,000          
         Total value of the contract/lot: 1,225,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
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   VI.4) Procedures for review

      VI.4.1) Review body
          London Borough Of Bexley
          LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET, KENT, BEXLEYHEATH, DA6 7AT, United Kingdom
          Tel. +44 2030455137, Fax. +44 2082946385

      VI.4.2) Body responsible for mediation procedures
          London Borough Of Bexley
          CIVIC OFFICES, WATLING STREET, BEXLEYHEATH, DA6 7AT, United Kingdom
          Email: PROCUREMENT@BEXLEY.GOV.UK

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          London Borough Of Bexley
          LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET, KENT, BEXLEYHEATH, DA6 7LB, United Kingdom
          Tel. +44 2030455137, Fax. +44 2082946835, Email: PROCUREMENT@BEXLEY.GOV.UK

   VI.5) Date of dispatch of this notice: 23/03/2022




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