Former Users: Customer Engagement Software

UK-Derby: Industry specific software package.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Derby Homes Ltd
       839 London Road, Alvaston, Derby, DE24 8UZ, United Kingdom
       Tel. +44 1332888777, Email: holly.johnson@derbyhomes.org
       Main Address: www.derbyhomes.org, Address of the buyer profile: https://www.derbyhomes.org
       NUTS Code: UKF11

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: Yes

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Housing and community amenities

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Customer Engagement Software            
      Reference number: DH21008

      II.1.2) Main CPV code:
         48100000 - Industry specific software package.


      II.1.3) Type of contract: SUPPLIES

      II.1.4) Short description: Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.
Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

      II.1.6) Information about lots
         This contract is divided into lots: No
                  
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 48,600
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKF11 - Derby
   
      Main site or place of performance:
      Derby
             

      II.2.4) Description of the procurement: Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.
Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

      II.2.5) Award criteria:
                  
      Price - Weighting: 100
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2020/S 045-107620
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: DH21008    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 17/08/2021

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Bang the Table, 07942888
             Hikenield House, East Anton Court, Icknield Way, Andover, SP10 5RG, United Kingdom
             Tel. +44 08007797724, Email: jonathan@bangthetable.com
             Internet address: https://www.bangthetable.com
             NUTS Code: UKF11
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 46,800
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: DH21008 - Community Engagement Software    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 17/08/2021

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Bang the Table, 07942888
             Hikenield House, East Anton Court, Icknield Way, Andover, SP10 5RG, United Kingdom
             NUTS Code: UKF11
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 52,000          
         Total value of the contract/lot: 48,600
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=606138682

   VI.4) Procedures for review

      VI.4.1) Review body
          Derby Homes
          839 London Road, Derby, DE24 8UZ, United Kingdom
          Tel. +444 1332888777

      VI.4.2) Body responsible for mediation procedures
          Derby Homes
          839 London Road, Derby, DE24 8UZ, United Kingdom
          Tel. +44 1332888587

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Derby Homes
          839 London Road, Derby, DE24 8UZ, United Kingdom
          Tel. +44 1332888777

   VI.5) Date of dispatch of this notice: 09/09/2021