Financial Conduct Authority: CON-21-085 Request For Information for the provision of Social Media Monitoring Solution

UK-London: IT services: consulting, software development, Internet and support.


Preliminary Questions
   This notice is for prior information only: Yes
   This notice aims at reducing time-limits for receipt of tenders: No
   This notice is a call for competition: No
         
Section I: Contracting Authority

I.1) Name and addresses:
       Financial Conduct Authority
       12 Endeavour Square, London, E20 1JN, United Kingdom
       Tel. +44 2070661000, Email: isprocurement@fca.org.uk
       Contact: Lea-Rose Clarke
       Main Address: www.fca.org.uk, Address of the buyer profile: www.delta-esourcing.com
       NUTS Code: UK
      Specifications and additional documents: As Above
I.2) Joint procurement:
   The contract involves joint procurement: No.
   The contract is awarded by a central purchasing body: No .

I.3) Communication          
   Further information can be obtained from: the above mentioned address

I.4) Type of the contracting authority    
   Body governed by public law
I.5) Main activity:    
   Economic and financial affairs

Section II: Object
      
II.1) Scope of the procurement - 1
   II.1.1) Title: CON-21-085 Request For Information for the provision of Social Media Monitoring Solution    
          Reference number: CON-21-085
   II.1.2) Common Procurement Vocabulary:       
      72000000 - IT services: consulting, software development, Internet and support.
   II.1.3) Type of contract: SERVICES
   II.1.4) Short description:    
      The FCA is undertaking this RFI as an information gathering exercise only for the Provision of Social Media Monitoring Solution.          
   II.1.5) Estimated total value: Not Provided
   II.1.6) Information about lots:
      This contract is divided into lots: No          
      Maximum number of lots that may be awarded to one tenderer: Not Provided       
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Not Provided

II.2) Lot Description    
   II.2.3) Place of performance:       
      Region Codes:               
         UK - UNITED KINGDOM    
   II.2.4) Description of the procurement:       
      The tool should be friendly and will allow use of keywords to search data from a wide variety of social media, blog, forum, review & media platforms sharing consumer insights in a simple and efficient way for wider organisational use. By combining consumer data sources (including social media) we are able to provide evidence of consumer concerns, issues and harms.

In addition to other requirements the tool should:
Provide appropriate API functionality;
Historic Twitter data;
Real time Twitter data;
Identify and remove influencers, advertisements and media articles in the data to isolate insights directly from consumers;
Utilise the sentiment capability, mindful that is not always 100% accurate;
Alerting on given topics which provide an email to areas across FCA on a daily or weekly basis;
The tools ideally should be Software-as-a-Service (SaaS);
Non-SaaS offering must be compatible with the FCA’s delivery platforms.    
   II.2.14) Additional information       
      Not Provided


II.3) Estimated Date of publication
         04/06/2021
      
      
Section IV: Procedure   

IV.1) Description       
   IV.1.8) Information about Government Procurement Agreement (GPA )
         The contract is covered by the Government Procurement Agreement (GPA) - NO

Section VI: Complementary Information    
VI.3) Additional Information:       
   https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392
GO-202164-PRO-18350765 TKR-202164-PRO-18350764        

VI.5) Date Of Dispatch Of This Notice: 04/06/2021