National Audit Office: NAO Case Management Solution for Financial Audits

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NAO Case Management Solution for Financial Audits

UK-London: IT services: consulting, software development, Internet and support.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       National Audit Office
       157-197 Buckingham Palace Road, Victoria, London, United Kingdom, London, SW1W 9SP, United Kingdom
       Tel. +44 2077987699, Email: NAO.Procurement@nao.org.uk
       Contact: NAO Central Procurement Team
       Main Address: https://www.nao.org.uk/, Address of the buyer profile: https://www.nao.org.uk/
       NUTS Code: UKI

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: NAO Case Management Solution for Financial Audits      Reference number: Not Provided      
   II.1.2) Main CPV code:
      72000000 - IT services: consulting, software development, Internet and support.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: The National Audit Office (NAO) is transforming how it undertakes financial audits.

It seeks a strategic partner to develop a flexible case management technology solution to meet the requirements of modern financial auditing.
The solution will deliver the NAO’s financial audit methodology through dynamic workflow & task management, document & content management, rich internal and external collaboration, with support for data-led audits and comprehensive MI, reporting & analytics. It must integrate closely with other NAO systems, and provide flexibility to respond to changing future requirements.
The NAO is recognised globally as an exemplar organisation for public sector audit. This is a unique opportunity to work with us to develop a solution for our requirements that is also likely to be valuable to other external audit organisations.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 22/12/2020

VI.6) Original notice reference:

   Notice Reference:    2020 - 249197   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 17/12/2020

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                  
         Section Number: II.2.14          
         Lot No: Not provided          
         Place of text to be modified: Not provided          
         Instead of: 15.00 on 20/01/21:

https://nao.zoom.us/webinar/register/WN_nFYKdfxcShuT7Wep0xLFrg          
         Read: Please note that an amendment has been made to the webinar registration link scheduled for 15.00 on 20/01/21. This is located under paragraph II.2.14

The correct link can be found below. If you would like to attend the webinar session on 20/01/21, kindly please use the below new link.


15.00 on 20/01/21: https://nao.zoom.us/webinar/register/WN_9Z_vUBM6Sf-pOLspScMGwQ
                                    
   
VII.2) Other additional information: Please note that an amendment has been made to the webinar registration link scheduled for 15.00 on 20/01/21. The correct link can be found below. If you would like to attend the webinar session on 20/01/21, kindly please use the below new link.


15.00 on 20/01/21: https://nao.zoom.us/webinar/register/WN_9Z_vUBM6Sf-pOLspScMGwQ
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=556419563



NAO Case Management Solution for Financial Audits

UK-London: IT services: consulting, software development, Internet and support.
Section I: Contracting Authority
      I.1) Name and addresses
             National Audit Office
             157-197 Buckingham Palace Road, Victoria, London, United Kingdom, London, SW1W 9SP, United Kingdom
             Tel. +44 2077987699, Email: NAO.Procurement@nao.org.uk
             Contact: NAO Central Procurement Team
             Main Address: https://www.nao.org.uk/, Address of the buyer profile: https://www.nao.org.uk/
             NUTS Code: UKI
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./7A6FCM8855
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Other type:: Independent Parliamentary Body
      I.5) Main activity
            Other activity:

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: NAO Case Management Solution for Financial Audits       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      72000000 - IT services: consulting, software development, Internet and support.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: The National Audit Office (NAO) is transforming how it undertakes financial audits. It seeks a strategic partner to develop a flexible case management technology solution to meet the requirements of modern financial auditing.The solution will deliver the NAO’s financial audit methodology through dynamic workflow & task management, document & content management, rich internal and external collaboration, with support for data-led audits and comprehensive MI, reporting & analytics. It must integrate closely with other NAO systems, and provide flexibility to respond to changing future requirements.The NAO is recognised globally as an exemplar organisation for public sector audit. This is a unique opportunity to work with us to develop a solution for our requirements that is also likely to be valuable to other external audit organisations.       
      II.1.5) Estimated total value:
      Value excluding VAT: 8,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      72266000 - Software consultancy services.
      72260000 - Software-related services.
      72227000 - Software integration consultancy services.
      72222300 - Information technology services.
      72220000 - Systems and technical consultancy services.
      72212219 - Miscellaneous networking software development services.
      72200000 - Software programming and consultancy services.
      72600000 - Computer support and consultancy services.
      48900000 - Miscellaneous software package and computer systems.
      48780000 - System, storage and content management software package.
      48200000 - Networking, Internet and intranet software package.
      48170000 - Compliance software package.
      48000000 - Software package and information systems.
      72000000 - IT services: consulting, software development, Internet and support.
      72416000 - Application service providers.
      72230000 - Custom software development services.
      48311100 - Document management system.
      48311000 - Document management software package.
      48100000 - Industry specific software package.
      
      II.2.3) Place of performance:
      UKI LONDON
      
      II.2.4) Description of procurement: The NAO is the UK’s independent public spending watchdog. It supports Parliament in holding government to account and helps improve public services through high-quality audits. The NAO is transforming how it undertakes financial audits. It has set out a programme to improve the quality and efficiency NAO audits, and to meet the requirements of the revised ISA (UK) 315 standard. Solution proposals of all types are welcomed. The best solution to meet the requirements could be based on an existing software product, or configuration of a platform, or a development of separate components. The key steps in the audit workflow are predefined. The path through them is defined by analysis of the audited organisation’s financial data, and by the risks identified in each step. The workflow for each audit can therefore change during the process.Through the long-term engagement, the selected partner will operate the solution, and work with the NAO develop it further to meet future requirements.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 8,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 144       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      II.2.9) Information about the limits on the number of candidates to be invited:
       Not provided
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/7A6FCM8855       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description COMPETITIVE_DIALOGUE
      IV.1.1) Type of procedure:Competitive dialogue    
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue: Yes.
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: 2020/S 249 - 622747       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 17/05/2021 Time: 17:00
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: 25/05/2021       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./7A6FCM8855

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/7A6FCM8855
   VI.4) Procedures for review
   VI.4.1) Review body:
             The National Audit Office
       157 - 197 Buckingham Palace Road, Victoria, London, London, SW1W 9SP, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 15/04/2021

Annex A

View Award Notice

UK-London: IT services: consulting, software development, Internet and support.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       National Audit Office
       157-197 Buckingham Palace Road, Victoria, London, United Kingdom, London, SW1W 9SP, United Kingdom
       Tel. +44 2077987699, Email: NAO.Procurement@nao.org.uk
       Contact: NAO Central Procurement Team
       Main Address: https://www.nao.org.uk/, Address of the buyer profile: https://www.nao.org.uk/
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Other type:: Independent Parliamentary Body

   I.5) Main activity:
      Other activity: Auditing

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: NAO Case Management Solution for Financial Audits            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         72000000 - IT services: consulting, software development, Internet and support.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The National Audit Office (NAO) is transforming how it undertakes financial audits. It seeks a strategic partner to develop a flexible case management technology solution to meet the requirements of modern financial auditing.The solution will deliver the NAO’s financial audit methodology through dynamic workflow & task management, document & content management, rich internal and external collaboration, with support for data-led audits and comprehensive MI, reporting & analytics. It must integrate closely with other NAO systems, and provide flexibility to respond to changing future requirements.The NAO is recognised globally as an exemplar organisation for public sector audit. This is a unique opportunity to work with us to develop a solution for our requirements that is also likely to be valuable to other external audit organisations.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 7,680,834.75
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            72266000 - Software consultancy services.
            72260000 - Software-related services.
            72227000 - Software integration consultancy services.
            72222300 - Information technology services.
            72220000 - Systems and technical consultancy services.
            72212219 - Miscellaneous networking software development services.
            72200000 - Software programming and consultancy services.
            72600000 - Computer support and consultancy services.
            48900000 - Miscellaneous software package and computer systems.
            48780000 - System, storage and content management software package.
            48200000 - Networking, Internet and intranet software package.
            48170000 - Compliance software package.
            48000000 - Software package and information systems.
            72000000 - IT services: consulting, software development, Internet and support.
            72416000 - Application service providers.
            72230000 - Custom software development services.
            48311100 - Document management system.
            48311000 - Document management software package.
            48100000 - Industry specific software package.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: The NAO is the UK’s independent public spending watchdog. It supports Parliament in holding government to account and helps improve public services through high-quality audits. The NAO is transforming how it undertakes financial audits. It has set out a programme to improve the quality and efficiency NAO audits, and to meet the requirements of the revised ISA (UK) 315 standard. Solution proposals of all types are welcomed. The best solution to meet the requirements could be based on an existing software product, or configuration of a platform, or a development of separate components. The key steps in the audit workflow are predefined. The path through them is defined by analysis of the audited organisation’s financial data, and by the risks identified in each step. The workflow for each audit can therefore change during the process.Through the long-term engagement, the selected partner will operate the solution, and work with the NAO develop it further to meet future requirements.

      II.2.5) Award criteria:
      Quality criterion - Name: Overview / Weighting: 1%
      Quality criterion - Name: Cross Functional System Capabilities / Weighting: 13%
      Quality criterion - Name: Cross Functional End User Capabilities / Weighting: 10%
      Quality criterion - Name: Methodology / Weighting: 7%
      Quality criterion - Name: Audit Set-up / Weighting: 3%
      Quality criterion - Name: Audit Planning / Weighting: 9%
      Quality criterion - Name: Fieldwork / Weighting: 7%
      Quality criterion - Name: Audit Completion / Weighting: 3%
      Quality criterion - Name: Audit Follow up / Weighting: 3%
      Quality criterion - Name: Quality Assurance / Weighting: 5%
      Quality criterion - Name: Implementation / Weighting: 4%
      Quality criterion - Name: Development / Weighting: 2%
      Quality criterion - Name: Service Management / Weighting: 3%
      Quality criterion - Name: Social Value / Weighting: 10%
      Quality criterion - Name: Price Quality / Weighting: 10%
                  
      Cost criterion - Name: Price / Weighting: 10%
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/7A6FCM8855


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Competitive Dialogue


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2020/S 249-622747
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 01/03/2022

      V.2.2) Information about tenders
         Number of tenders received: 4
         Number of tenders received from SMEs: 2 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 4

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Tisski Limited, 07751400
             Hilltop House, 302 Ringinglow Road, Sheffield, S11 7PX, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 7,680,834.75
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=674625553

   VI.4) Procedures for review

      VI.4.1) Review body
          The National Audit Office
          157 - 197 Buckingham Palace Road, Victoria, London, London, SW1W 9SP, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 15/03/2022