HMRC: GB-Salford e-Recruitment System

UK-Salford: Miscellaneous software package and computer systems.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      HM Revenue & Customs
      5th Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom
      Tel. +44 1618270028, Fax. +44 1618270270, Email: James.power@hmrc.gsi.gov.uk, URL: www.hmrc.gov.uk
      Contact: please refer to Section VI.3 (Additional Information) which clarifys the procedure regarding access to and submission of tender documentation, Attn: James Power

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local sub-divisions

   I.3) Main activity:
      Other: Direct and Indirect Taxes

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: Yes

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: GB-Salford e-Recruitment System
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 7

         Region Codes: UK - UNITED KINGDOM         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Miscellaneous software package and computer systems. Industry specific software package. System management software package. Software package and information systems. HM Revenue & Customs in conjunction with Civil Service Resourcing (CS Resourcing) wish to procure an e-Recruitment System which will support internal and external recruitment by Customer Organisations across Central Government. These Customer Organisations will have a range of hardware, software and security firewalls. CS Resourcing are seeking an e-Recruitment System that will streamline processes, improve efficiency, optimise the user experience, encourage internal resource mobility and provide a strategic solution capable of dealing with the complexities of providing a system that will cope with multiple and diverse requirements across a wide range of Customer Organisations. CS Resourcing will provide a Managed Service to Central Government Customer Organisations and the following link provides a list of potential Customer Organisations and their agencies who may make use of the service
https://www.gov.uk/government/organisations
         
      II.1.6)Common Procurement Vocabulary:
         48900000 - Miscellaneous software package and computer systems.
         
         48100000 - Industry specific software package.
         
         48781000 - System management software package.
         
         48000000 - Software package and information systems.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): Yes       
      II.1.8)Lots:
         This contract is divided into lots: No
      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      A Prior Information Notice was dispatched on 22/08/2012, Title; UK-Salford Recruitment Services, Ref:267237/2112-EN which indicated HM Revenue & Customs (HMRC) intention to seek an e-Recruitment system while at the same time procuring a suite of supporting services (service wrap) to supplement the services provided for in-house Customer Organisations within Central Government, the services to be called off on an ad-hoc basis. The decision has now been taken to source the e-Recruitment System separately from the ‘service wrap’ supporting services and therefore HMRC on behalf of Civil Service Resourcing (CS Resourcing) is undertaking an Open Procedure tendering exercise to award a contract for the provision of an e-Recruitment System which will support internal and external recruitment for its customers across Central Government.
The system must
•   be able to comply with government policy on vacancy filling, equality, diversity and security accreditation and have the capability to be updated if these policies change.
•   support different types of recruitment which include, but are not limited to, permanent, fixed term, temporary, professional/specialist, Fast Stream, graduate, secondments, work-experience, voluntary, internships, apprenticeships, administrative, management and executive.
•   provide an end to end, secure, web based system accessible via different media in the UK and Overseas

There can be no guarantee as to the level of use of the system, however for illustrative purposes indicative levels are as follows;
a. there were 235,000 registered internal users of the system as at 28/02/2013
b. for the 12 month period to 31 January 2012 , there were approximately 14,000 vacancy adverts published for 38,000 posts with 240,000 applications received
c. externally advertised campaigns for clerical and graduate vacancies often receive applications in the tens of thousands
d. a single and exceptional requirement in January 2012 dealt with 60,000 applications to fill 2,000 vacancies; and
e. the number of Stage 4 applications received since commencement of the current e-recruitment system on 30/09/2011 is 170,000, made up of 25,000 internal (from within the Civil Service) applications and 145,000 external (from outside of the Civil Service)

The volume of users of the e-Recruitment system will be the subject of future departmental recruitment and strategies and the changing shape and size of the Civil Service. For indicative purposes the Authority estimates that the total number of Civil Service employees at the end of 2012 who could potentially have made use of the e-Recruitment system was approximately 450000.

While it is not anticipated that there will be any direct TUPE obligations in the setting up of the new contract, HMRC do have a separate contract for the provision of a ‘Fast Stream & Civil Service Recruitment Service’ which is due to expire on 30/11/2014. When the Fast Stream Recruitment Service, which includes both system and service provision, comes to an end Fast Stream Recruitment will be undertaken by the new e-Recruitment system. For indicative purposes only the additional number of registrations this service would require would be approximately 70,000. It will be for the successful Contractor to enter into discussions with the incumbent supplier of the Fast Stream Recruitment Service to establish whether any TUPE obligations might apply should the decision be taken to extend the scope of the e-Recruitment system to include Fast Stream Recruitment, however at this point any TUPE provision for the system element is likely to apply to a single employee.

The Authority reserves the right as part of the verification/clarification process to visit the tenderers site.

A full statement of the requirements for the e-Recruitment System will be attached to the event. Priority levels for the individual requirements are shown as Key/High/ Medium and Low – suppliers wishing to take part in the tender exercise must be aware that in order for their tender to be fully considered they must be able to demonstrate the capability to provide ALL of the Key requirements listed in the Requirements Document. The system and all supporting infrastructure must be hosted and controlled in the UK                  
         Estimated value excluding VAT:
         Range between: 2,000,000 and 4,000,000
         Currency: GBP
               
      
      II.2.2)Options: No          
         II.2.3)Information about renewals:
            This contract is subject to renewal: Not Provided         
   II.3)Duration Of The Contract Or Time-Limit For Completion      
         Duration in months: 48 (from the award of the contract)

   Information About Lots
               
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      None
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      HMRC operates an Enterprise Resource Planning (electronic trading/ordering) system and has a Purchase Order Mandatory Policy. Successful tenderers will be required to provide information so that they can be adopted onto the system. Payment will be made by BACS within 30 days of receipt of a valid invoice
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Joint and several liability
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions:Yes       
      If Yes, description of particular conditions:
      Any contract awarded will be subject to the Authority's Conditions of Contract      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:

      As stated in Section VI.3, HMRC is using an e-sourcing (eTendering) tool or application for this procurement. Tenders will normally not be fully considered or evaluated unless Tenderers have first demonstrated that they have the necessary personal standing and are eligible and suitable to be awarded a public contract. Tenderers will therefore be required to provide a statement within an online “selection questionnaire” as to whether any of the circumstances (relating to mandatory and discretionary grounds for exclusion) described in Regulation 23 of the Public Contracts Regulations 2006 apply. Revenue compliance will be considered and checks will be undertaken throughout the tendering exercise, using, as applicable, information from HMRC’s own records. UK applicants will be required to provide their tax reference numbers: i.e. Value Added Tax registration number, PAYE collection reference and Corporation Tax or Self-Assessment reference, as applicable. Overseas or non-UK Tenderers will be required to submit a certificate of tax compliance obtained from the country in which they are resident for tax purposes. If a company is a subsidiary, a member of a group or a consortium, the above details may also be required in respect of the parent company, other group members or each consortium member as appropriate. Information may also be required in respect of sub-contractors who will prospectively be performing core or major elements of the requirement.      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         
         Information and formalities necessary for evaluating if requirements are met:
         As stated in Section VI.3, HMRC is using an e-sourcing (eTendering) tool or application for this procurement. Tenders will normally not be fully considered or evaluated unless Tenderers have first demonstrated via an online “selection questionnaire” that they have the necessary economic or financial capacity to perform the contract. Actual requirements will vary depending on the particular requirement or contractual opportunity, but, as a minimum, the questionnaire will request the following information: 1) audited accounts (to include balance sheet and statement of profit and loss) and/or similar financial statements or information; 2) statement of turnover in respect of the required goods and/or service only; and 3) details of Public Liability and Employers Liability Insurance (as applicable) and other relevant insurances. If a company is a subsidiary, a member of a group or a consortium, the above details may also be required in respect of the parent company, other group members or each consortium member as appropriate
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         
         Information and formalities necessary for evaluating if requirements are met:
         As stated in Section VI.3, HMRC is using an e-sourcing (eTendering) tool or application for this procurement. Tenders will normally not be fully considered or evaluated unless Tenderers have first demonstrated via an online “selection questionnaire” that they have the necessary technical capacity to perform the contract. Actual requirements will vary depending on the particular requirement or contractual opportunity, but, as a minimum, the questionnaire will request the following information: 1) details of the principal business areas(s) in which the company is engaged and its structure, site locations and facilities; 2) evidence of previous relevant experience in the last 3 years, demonstrating capacity and ability to provide the required goods and/or services, inclusive of dates, size/value of contract and customer address/contact names for reference purposes; 3) details of quality systems in place, including (if applicable) details and copy certification relating to formal accreditation held, such as BS, ISO or equivalent; 4) information relating to compliance with Health & Safety, Equalities and Environmental legislation; and 5) a list of professional associations or trade bodies to which the organisation or individuals in the organisation belong. If a company is a subsidiary, a member of a group or a consortium, the above details may also be required in respect of the parent company, other group members or each consortium member as appropriate. All data must be protected in accordance with Business Impact level 3, aggregated data to Business Impact level 4.         
         Minimum Level(s) of standards possibly required:
         A full statement of the requirements for the e-Recruitment System will be attached to the event, however for their tender to be fully considered suppliers must be able to demonstrate;
• Their capability to provide all of the Key requirements listed in the Requirements Document a copy of which is provided as an attachment to the event
• That their system and all supporting infrastructure will be hosted and controlled within the UK
• All data will be protected in accordance with Business Impact Level 3, aggregated data to Business Impact Level 4      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: Not Provided      
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Open
   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated below
            Criteria - Weighting
            Cost - 50
            Technical Merit General - 25
            e-Recruitment Support Service Requirements and KPI's - 13
            Technical Merit Strategic - 7
            Security - 5

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: Yes       
            If yes, additional information about electronic auction
            The Contracting Authority reserves the right to use e-auction as part of the evaluation process where appropriate, as referred to in the tendering instructions.

   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: PS-2013-e-Recruitment Service      
      IV.3.2)Previous publication(s) concerning the same contract: Yes
         Prior information notice
            Notice number in OJEU: 2012/S 160 - 267237 of 20/08/2012
               
         Other previous publications: Yes                
            Notice number in OJ: 2013/S 34 - 52745 of 16/01/2013

      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:



         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 03/05/2013
         Time: 14:00      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         
      IV.3.7)Minimum time frame during which the tenderer must maintain the tender Not Provided      
      IV.3.8)Conditions for opening tenders
         Date: 03/05/2013
         Time: 14:00
         Persons authorised to be present at the opening of tenders: Yes
            HMRC will be using an e-sourcing (e-tendering) tool/application for this procurement. This prevents any information provided by the applicant or tenderer from being viewed by the Authority until the e-sourcing event is closed. The e-sourcing (e-tendering) application will display the closing date and time for this particular tendering exercise within the event. The close time will be the earliest point at which the HMRC nominated or a tender defined evaluation team member will be able to open and view the tender responses. Therefore, the opening time for tenders will coincide with the close date and time for the event and all tenders will become visible to the HMRC nominated or event defined tender evaluation team in any place that provides access to the e-sourcing tool/application at that time


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: Yes
      Estimated timing for further notices to be published: 4 years
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: No       
   VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.HMRC is conducting this tendering exercise under the OJEU Open procedure and is using an eSourcing (eTendering) tool or application. ((Information about the e-Sourcing application, and about supplying to HMRC in general, is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm.) Economic operators who require access to the online tender documentation must send an email to e.procurement@hmrc.gsi.gov.uk any time up to, but no later than 12:00 on 26/04/2013. This email should contain (a) the contract reference shown in Section IV.3.1 (File Reference), (b) a contact email address; (c) a contact name; and (d) the company name and contact telephone number. Economic operators who have complied with the foregoing will receive details of how to access the online Tender documentation. (If an email response from HMRC is not received within one working day of your request, re-contact e.procurement@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when the request was first made). Online Tender documentation must be fully completed (and any requested associated hard-copy documents received by HMRC) no later than 14:00 on 03/05/2013. Tender documentation not submitted in the required form (or containing the requested information) may be rejected. (When requesting access to the online Tender documentation, please notify the Authority if you have any accessibility issues (disabilities) which may prevent you from providing a high quality response using the eSourcing application. This will then allow HMRC to agree with you an appropriate format for you to view and respond to the requirements). All communications shall be in English. Tenders, when invited, and all supporting documentation must be priced in Sterling and all payments under the contract will be in Sterling. Any contract or agreement resulting from the Invitation to Tender will be considered as a contract made in England according to English Law and subject to the exclusive jurisdiction of the English courts. The Awarding Authority does not bind itself to accept any tender and reserves the right to accept any part of the tender unless the tenderer expressly stipulates to the contrary
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=52978308
GO-2013325-PRO-4683133 TKR-2013325-PRO-4683132
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      See VI.4.2

      VI.4.2)Lodging of appeals: HMRC will incorporate a minimum 10 calendar day standstill period at the time the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Such additional information should be requested from the address at I.1. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Authority to amend any document and may award damages. If the contract has been entered into, the Court may only award damages   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            Not Provided

   VI.5) Date Of Dispatch Of This Notice: 25/03/2013

ANNEX A

   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
         1: Contracting Authority
      Civil Service Resourcing
      LG/72, 100 Parliament Street, London, SW1A 2BQ, United Kingdom