HMRC: Trader Support Service

UK-London: Business and management consultancy and related services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       HMRC
       100 Parliament Street, London, SW1A 2BQ, United Kingdom
       Tel. +44 788320722, Email: thomas.atkins1@hmrc.gov.uk
       Main Address: http://www.gov.uk
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Trader Support Service      Reference number: Not Provided      
   II.1.2) Main CPV code:
      79400000 - Business and management consultancy and related services.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: The UK government is committed to providing support for businesses engaged in new processes required under the Northern Ireland Protocol. To meet this commitment and to manage external readiness challenges, HMRC is procuring a Northern Ireland Trader Support Service.
The service would provide a route for traders and carriers to comply with changes set out in the command paper on the movement of goods under the Northern Ireland Protocol from 1st January 2021.
The Trader Support Service will be a free at the point of use service available to all traders moving goods between Great Britain and Northern Ireland and importing goods into Northern Ireland from the Rest of the World for at least two years (when the service and its future will be reviewed).

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 29/07/2020

VI.6) Original notice reference:

   Notice Reference:    2020 - 236952   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 28/07/2020

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                  
         Section Number: II.2.5          
         Lot No: Not provided          
         Place of text to be modified: II.2.5          
         Instead of: Quality criterion - Name: Proposed Operating Model / Weighting: 25
Quality criterion - Name: Core Requirements / Weighting: 30
Quality criterion - Name: Mobilisation of Service / Weighting: 20
Quality criterion - Name: Exit / Weighting: 5
Quality criterion - Name: Risk Sharing / Weighting: 10
Cost criterion - Name: Price / Weighting: 20          
         Read: Quality criterion - Name: Proposed Operating Model / Weighting: 25
Quality criterion - Name: Core Requirements / Weighting: 30
Quality criterion - Name: Mobilisation of Service / Weighting: 20
Quality criterion - Name: Exit / Weighting: 5
Cost criterion - Name: Price / Weighting: 20
                                    
      
      VII.1.2) Text to be corrected in original notice No: 2
                  
         Section Number: VI.3          
         Lot No: Not provided          
         Place of text to be modified: VI.3          
         Instead of: Additional Information: The deadline for submission of requests to participate in the tender exercise will be XX/XX/XXXX, that being 30 days following the publication of this Contract Notice. The Authority intends to use the Open Procedure. Economic Operators wishing to review the documentation and submit an Request to Participate will need to obtain access to the HMRC eSourcing tool, SAP Ariba as follows.

HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC's SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC's SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm) Economic operators who have used HMRC's SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gsi.gov.uk.

Economic operators using HMRC's SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. (You must ensure that you are directed to the registration page for HMRC's SAP Ariba, identified with the HMRC logo at the top of the page, and to do this you may need to cut and paste the web address directly into your web browser). You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.

When you have obtained 'your account ID' number, please email XXXXXXX@hmrc.gov.uk with the following information as confirmation that you wish to express an interest and/or bid for the opportunity.
The contract reference: MFA SRXXXXXXX
Your HMRC SAP Ariba account ID: AN
Your organisation's name:
Your name:
Your email address:
Your telephone number:
Economic operators who have complied with the foregoing will receive an e-mail confirming access to the online questionnaires. If access is not provided within one working day, please contact XXXXXXXX@hmrc.gov.uk notifying non-receipt and confirming when your request for access to the online questionnaires was first made          
         Read: The deadline for submission of requests to participate in the tender exercise will be 29/08/2020, that being 30 days following the publication of this Contract Notice. The Authority intends to use the Open Procedure. Economic Operators wishing to review the documentation and submit an Request to Participate will need to obtain access to the HMRC eSourcing tool, SAP Ariba as follows.

HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC's SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC's SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm) Economic operators who have used HMRC's SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gsi.gov.uk.

Economic operators using HMRC's SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. (You must ensure that you are directed to the registration page for HMRC's SAP Ariba, identified with the HMRC logo at the top of the page, and to do this you may need to cut and paste the web address directly into your web browser). You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.
When you have obtained 'your account ID' number, please email Thomas.atkins1@hmrc.gov.uk with the following information as confirmation that you wish to express an interest and/or bid for the opportunity.
The contract reference: MFA SR
Your HMRC SAP Ariba account ID: AN
Your organisation's name:
Your name:
Your email address:
Your telephone number:
Economic operators who have complied with the foregoing will receive an e-mail confirming access to the online questionnaires. If access is not provided within one working day, please contact e.procurement@hmrc.gov.uk notifying non-receipt and confirming when your request for access to the online questionnaires was first made
                                    
   
VII.2) Other additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=512216631