HMRC: SR76893050 Process Servers

  HMRC has published this notice through Delta eSourcing

Notice Summary
Title: SR76893050 Process Servers
Notice type: Contract Notice
Authority: HMRC
Nature of contract: Services
Procedure: Competitive Dialogue
Short Description: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices, including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.
Published: 21/11/2017 14:48

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UK-Salford: Investigation services.
Section I: Contracting Authority
      I.1) Name and addresses
             HM Revenue & Customs
             5th Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom
             Tel. +44 3000587701, Email: james.gadsby@hmrc.gsi.gov.uk
             Contact: James Gadsby
             Main Address: www.hmrc.gsi.gov.uk, Address of the buyer profile: www.hmrc.gsi.gov.uk
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: Yes.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.contractsfinder.service.gov.uk
      Additional information can be obtained from: address as in Annex A.I:
      Tenders or requests to participate must be sent electronically via http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Ministry or any other national or federal authority, including their regional or local subdivisions
      I.5) Main activity
            Other activity:

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: SR76893050 Process Servers       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      79720000 - Investigation services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices, including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.       
      II.1.5) Estimated total value:
      Value excluding VAT: 3,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      75242110 - Bailiff services.
      79721000 - Detective agency services.
      79130000 - Legal documentation and certification services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices , including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.
      II.2.5) Award criteria:
            Criteria below
            Quality criterion - Name: Social, Environmental and Innovative Characteristics / Weighting: 1
            Quality criterion - Name: Technical Merit - Schedule A Service Requirements / Weighting: 50
            Quality criterion - Name: Technical Merit - Schedules B - G Management Activity / Weighting: 1
            Quality criterion - Name: Technical Merit Schedule H - I Security and Business Continuity / Weighting: 3
                        
            Cost Effectiveness - Weighting: 45
                              
      II.2.6) Estimated value:
      Value excluding VAT: 3,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 36       
      This contract is subject to renewal: Yes       
      Description of renewals: Re-tender
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged minimum number: 1
             
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:
      Full details regarding legal, economic, financial and technical information to be provided at the tender stage will be detailed in the tender documentation. Potential Tenderers should be aware, however, that they may be required to forward the following information:
(a) A copy of the most recent audited accounts covering the Tenderer’s last two years of trading (or for the period that is available if trading for less than two years) or
(b) For the most recent full year of trading, where this information is not available in audited form, a copy of the draft or unaudited financial accounts or equivalent information showing the Tenderer’s turnover, profit and loss and cash flow position and an end period balance sheet or, where this cannot be provided, a statement signed by the finance director or similar responsible person detailing any major changes in the current financial position since the date of the latest audited accounts provided.    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Relevant experience and contract examples    
      Minimum level(s) of standards possibly required (if applicable) :          
      Evidence of ability to achieve target service success level targets
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description COMPETITIVE_DIALOGUE
      IV.1.1) Type of procedure:Competitive dialogue    
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement    
         Framework agreement with a single operator       
         Envisaged maximum number of participants to the framework agreement:
Not Provided           
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue: No.
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: Yes
      Additional information about electronic auction: HMRC reserves the right to use an e-Auction as part of the tendering/procurement process.
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: 2017/S 193 - 395976       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 04/01/2018 Time: 12:00
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: Not Provided       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 6
      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used Yes       
   Electronic invoicing will be accepted Yes       
   Electronic payment will be used Yes       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Economic operators who wish to view the tender documentation electronically can do so by searching on the Contracts Finder website: https://sid4gov.cabinetoffice.gov.uk/login 48 hours after the dispatch of this notice. The Awarding Authority (HMRC) use an HMRC instance of SAP Ariba Sourcing Pro (hereafter referred to as HMRC’s instance of SAP Ariba) to facilitate the procurement process and this must be used by economic operators to express an interest and/or bid for the opportunity described in this Contract Notice. (Further information about HMRC’s instance of SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm)
Economic operators who have used HMRC’s instance of SAP Ariba previously: you will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your organisation’s account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gsi.gov.uk
Economic operators using HMRC’s instance of SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. (You must ensure that you are directed to the registration page for HMRC’s instance of SAP Ariba, identified with the HMRC logo at the top of the page, and to do this you may need to cut and paste the web address directly into your web browser)
As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the ‘registration process is now complete’ and providing you with ‘your organisation’s account ID’ number.
If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.
Once you have obtained ‘your organization’s account ID’ number, please email e.procurement@hmrc.gsi.gov.uk, no later than 17:00hrs on 11 December 2017, with the following information as confirmation that you wish to express an interest and/or bid for the opportunity described in this Contract Notice.
The contract reference shown in Section IV.3.1 of this Contract Notice
Your organisation’s HMRC SAP Ariba account ID: ANXXXXXXXXXXX
Your organisation’s name:
Your name:
Your email address:
Your telephone number:
Economic operators who have complied with the foregoing will receive an e-mail confirming access the online questionnaires. If access is not provided to the online questionnaires within one working day, please contact e.procurement@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your request for access to the online questionnaires was first made. Please note that any tender clarification questions must be submitted using the SAP Ariba messaging facility, and must be sent no later than 12:00 on 21 December 2017.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=288169777
   VI.4) Procedures for review
   VI.4.1) Review body:
             HMRC
       Fifth Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    The contracting authority will incorporate a minimum 10 calendar day standstill period at the time of the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Such additional information should be requested from the address at l.1. Where a contract has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract has been entered into, the court may only award damages.    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 21/11/2017

Annex A
   I) Addresses and contact points from which further information can be obtained:
       james.gadsby@hmrc.gsi.gov.uk
       Salford, United Kingdom
       Email: james.gadsby@hmrc.gsi.gov.uk
       Main Address: www.hmrc.gsi.gov.uk
       NUTS Code: UK   


View any Notice Addenda

SR76893050 Process Servers

UK-Salford: Investigation services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       HM Revenue & Customs
       5th Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom
       Tel. +44 3000587701, Email: james.gadsby@hmrc.gsi.gov.uk
       Contact: James Gadsby
       Main Address: www.hmrc.gsi.gov.uk, Address of the buyer profile: www.hmrc.gsi.gov.uk
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: SR76893050 Process Servers      Reference number: Not Provided      
   II.1.2) Main CPV code:
      79720000 - Investigation services.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices, including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 23/11/2017

VI.6) Original notice reference:

   Notice Reference:    2017 - 214801   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 21/11/2017

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                  
         Section Number: IV.1)          
         Lot No: Not provided          
         Place of text to be modified: Description          
         Instead of: COMPETITIVE_DIALOGUE          
         Read: Open procedure
                                    
      
      VII.1.2) Text to be corrected in original notice No: 2
                  
         Section Number: IV.1.1)          
         Lot No: Not provided          
         Place of text to be modified: Type of procedure          
         Instead of: Competitive dialogue          
         Read: Open procedure
                                    
   
VII.2) Other additional information: Due to a processing error, Competitive Dialogue was published as the procedure. This amendment is to clarify that this is an Open procedure.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=289411038



SR76893050 Process Servers

UK-Salford: Investigation services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       HM Revenue & Customs
       5th Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom
       Tel. +44 3000587701, Email: james.gadsby@hmrc.gsi.gov.uk
       Contact: James Gadsby
       Main Address: www.hmrc.gsi.gov.uk, Address of the buyer profile: www.hmrc.gsi.gov.uk
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: SR76893050 Process Servers      Reference number: Not Provided      
   II.1.2) Main CPV code:
      79720000 - Investigation services.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices, including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 13/12/2017

VI.6) Original notice reference:

   Notice Reference:    2017 - 214801   
   Notice number in OJ S: Not Provided
   Date of dispatch of the original notice: 21/11/2017

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                  
         Section Number: VI.3          
         Lot No: Not provided          
         Place of text to be modified: Additional information          
         Instead of: Once you have obtained ‘your organization's account ID’ number, please email e.procurement@hmrc.gsi.gov.uk, no later than 17:00 on 11.12.2017, with the following information as confirmation that you wish to express an interest and/or bid for the opportunity described in this Contract Notice.

The contract reference shown in Section IV.3.1 of this Contract Notice

Your organisation's HMRC SAP Ariba account ID: ANXXXXXXXXXXX

Your organisation's name:

Your name:

Your email address:

Your telephone number:

Economic operators who have complied with the foregoing will receive an e-mail confirming access the online questionnaires. If access is not provided to the online questionnaires within one working day, please contact e.procurement@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your request for access to the online questionnaires was first made. Please note that any tender clarification questions must be submitted using the SAP Ariba messaging facility, and must be sent no later than 12:00 on 21.12.2017.          
         Read: Once you have obtained ‘your organization's account ID’ number, please email e.procurement@hmrc.gsi.gov.uk, NO LATER THAN 12:00 ON 21.12.2017, with the following information as confirmation that you wish to express an interest and/or bid for the opportunity described in this Contract Notice.

The contract reference shown in Section IV.3.1 of this Contract Notice

Your organisation's HMRC SAP Ariba account ID: ANXXXXXXXXXXX

Your organisation's name:

Your name:

Your email address:

Your telephone number:

Economic operators who have complied with the foregoing will receive an e-mail confirming access the online questionnaires. If access is not provided to the online questionnaires within one working day, please contact e.procurement@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your request for access to the online questionnaires was first made. Please note that any tender clarification questions must be submitted using the SAP Ariba messaging facility, and must be sent no later than 12:00 on 21.12.2017.
                                    
   
VII.2) Other additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=292910088


View Award Notice

UK-Salford: Investigation services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       HM Revenue & Customs
       5th Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom
       Tel. +44 3000587701, Email: james.gadsby@hmrc.gsi.gov.uk
       Contact: James Gadsby
       Main Address: www.hmrc.gsi.gov.uk, Address of the buyer profile: www.hmrc.gsi.gov.uk
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: Yes

   I.4)Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions

   I.5) Main activity:
      Other activity: direct and indirect tax collection

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: SR76893050 Process Servers            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         79720000 - Investigation services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices, including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 2,500,000
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            75242110 - Bailiff services.
            79721000 - Detective agency services.
            79130000 - Legal documentation and certification services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: HMRC intend to award a single supplier framework for the provision of Process Serving of various legal notices , including but not limited to statutory demands and individual and company petitions. The successful service provider will be required to provide the service throughout England and Wales, and possibly Northern Ireland.

      II.2.5) Award criteria:
      Quality criterion - Name: Social, Environmental and Innovative Characteristics / Weighting: 1
      Quality criterion - Name: Technical Merit - Schedule A Service Requirements / Weighting: 50
      Quality criterion - Name: Technical Merit - Schedules B - G Management Activity / Weighting: 1
      Quality criterion - Name: Technical Merit Schedule H - I Security and Business Continuity / Weighting: 3
                  
      Cost Effectiveness - Weighting: 45
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: Yes

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Not Provided
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: SR76893050    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 10/05/2018

      V.2.2) Information about tenders
         Number of tenders received: 8
         Number of tenders received from SMEs: 7 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 8

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Excel Civil Enforcement Ltd
             Marine House,, 2 Marine Road, Colwyn Bay, LL29 8PH, United Kingdom
             Tel. +44 1492531345, Email: excelsales@excelenforcement.co.uk
             Internet address: https://www.excelenforcement.co.uk
             NUTS Code: UK
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 2,500,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=326360333

   VI.4) Procedures for review

      VI.4.1) Review body
          HMRC
          Fifth Floor West Ralli Quays, 3 Stanley Street, Salford, M60 9LA, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: The contracting authority will incorporate a minimum 10 calendar day standstill period at the time of the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Such additional information should be requested from the address at l.1. Where a contract has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract has been entered into, the court may only award damages.

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 26/06/2018